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Manager Of Investigations Jobs (NOW HIRING)

This role provides coordination and management oversight of the investigation workflow for Incident Management Investigation Specialists (I & II) and Investigator(s). The Director ensures that the ...

Investigations Manager

Chicago, IL · On-site

$90K - $118K/yr

The Investigations Unit is made up of one Investigations Manager, one investigator, four part-time investigators, an investigative assistant, an investigative specialist, and a contract for an ...

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Manager Of Investigations information

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$39K

$93.5K

$136K

How much do manager of investigations jobs pay per year?

As of Aug 9, 2026, the average yearly pay for manager of investigations in the United States is $93,487.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $118,000.00 per year, depending on experience, location, and employer.

What does a manager of investigations do?

A Manager of Investigations oversees and directs investigations within an organization, which may include internal incidents, regulatory compliance, fraud, or misconduct. They lead a team of investigators, coordinate case assignments, ensure proper documentation, and develop investigative strategies. Their role also involves liaising with law enforcement or regulatory agencies when necessary and implementing best practices to prevent future incidents. Strong analytical, leadership, and communication skills are essential for this position.

How does a manager of investigations typically collaborate with other departments within an organization?

Managers of Investigations often work closely with departments such as Human Resources, Legal, Compliance, and Security to ensure thorough and effective investigations. They may coordinate with HR for employee-related inquiries, consult Legal on regulatory or sensitive matters, and partner with Compliance to uphold organizational policies. Effective communication and collaboration are key, as investigations can require input and support from multiple stakeholders to ensure findings are accurate, actions are appropriate, and potential risks are mitigated.

What is the difference between Manager Of Investigations vs Investigator?

AspectManager Of InvestigationsInvestigator
CredentialsTypically requires a bachelor’s degree, often with management or criminal justice experienceUsually requires a bachelor’s degree in criminal justice, law enforcement, or related field
Work EnvironmentSupervises investigation teams, manages case strategies, and oversees investigationsConducts investigations, gathers evidence, and interviews witnesses
Employer & Industry UsageUsed in corporate, government, and law enforcement sectors for leadership rolesCommonly employed in law enforcement, private investigation, and corporate security

The Manager Of Investigations oversees investigation teams and manages case strategies, while the Investigator conducts the actual investigations and evidence collection. Both roles require relevant credentials, but the manager focuses on supervision and planning, whereas the investigator is hands-on with casework.

What are the key skills and qualifications needed to thrive as a manager of investigations, and why are they important?

To thrive as a Manager Of Investigations, you need a strong background in investigative techniques, legal compliance, and analytical thinking, often supported by a degree in criminal justice or a related field. Familiarity with case management software, evidence tracking systems, and relevant certifications such as Certified Fraud Examiner (CFE) are typically required. Exceptional leadership, problem-solving, and interpersonal skills set top performers apart in managing teams and sensitive situations. These abilities are crucial for ensuring thorough, ethical investigations and maintaining organizational integrity.
More about Manager Of Investigations jobs
What cities are hiring for Manager Of Investigations jobs? Cities with the most Manager Of Investigations job openings:
What are the most commonly searched types of Of Investigations jobs? The most popular types of Of Investigations jobs are:
What states have the most Manager Of Investigations jobs? States with the most job openings for Manager Of Investigations jobs include:
Infographic showing various Manager Of Investigations job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $93,487 per year, or $44.9 per hour.

Director of Investigations

CP Unlimited

Manhattan, NY • On-site

Full-time

Re-posted 28 days ago


Job description

POSITION SUMMARY:

The Director of Investigations oversees all incident investigations assigned by OPWDD and/or the Justice Center for the agency with the Metro and Creative Lifestyles Divisions, which are conducted by Incident Management Investigators. This role provides coordination and management oversight of the investigation workflow for Incident Management Investigation Specialists (I & II) and Investigator(s). The Director ensures that the Investigations Division within the QA/QI Department conducts investigations into situations that may involve violations of individual rights or protections, and provides training to staff across the agency on matters relating to the protection of individual rights and incident management and reports to the Senior Director of Investigations.

POSITION DUTIES:

1.     Collaborates with the Senior Director of Incident Management to ensure all incidents reported are properly classified and categorized and investigations are thoroughly completed.

2.     Assigns all investigations into Serious Notable, Reportable Significant and Reportable Abuse incidents to Incident Management Investigators.

3.     Interviews, hires, evaluates, supervises and provides guidance to Incident Management Investigators and Incident Management Investigations Specialists (I&II).

4.     As needed, conducts investigations into situations which may violate the rights and/or protection of people receiving services. These situations include but are not limited to: allegations of abuse, mistreatment, neglect, and violation of civil or human rights.

3.     Monitors the investigative process for Incident Management Investigations Specialists and Investigators to ensure all investigations are conducted and managed appropriately and regulatory timeframes are met.

4.     Oversees tracking systems and addresses any obstacles to completing investigations timely including but not limited to: providing guidance to IMISs and Investigator(s) and communicating with program leadership to overcome obstacles.

5.     Reviews all investigative records prior to submission to Incident Review Sub-Committee to ensure that all required documentation and investigative process was completed as required and after the Sub-Committee meets to ensure all corrections and recommendations are addressed .

6.     Performs all other duties as assigned.

 

REQUIREMENTS:

 

1.     Minimum BA/BS in related Human Services Field; Master's degree preferred.

2.     Minimum five (5) years' experience in conducting investigations required.

3.     Completed an approved OPWDD investigative training course

4.     Experience in the identification, prevention and reporting of abuse and investigative techniques.

5.     Thorough knowledge of state regulations governing incident reporting (14 NYCCR Part 624 and 625, Article 20 of the Executive Law and Article 11 of the Social Services Law) and Protection of Individual in Programs certified by OPWDD (Part 633 regulations).

6.  Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies and procedures.  Adheres to the agency's corporate compliance program, including the code of business conduct, the NYS and federal false claims acts, whistleblower protections and mandatory reporting.  Completes corporate compliance training at least annually.  Fully cooperates in all corporate compliance investigations and reviews.

Supervises

Incident Management Investigator (1)

Incident Management Investigator Specialist - Level I (2)

Incident Management Investigator Specialist - Level II (2)         

Employment Type: Full time