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Intake Investigator Jobs (NOW HIRING)

Investigator

Braintree, MA ยท On-site

$140K/yr

This position is located in the Office of Professional Conduct, Intake & Investigations Section, Investigations Unit of the Federal Deposit Insurance Corporation (FDIC) and is responsible for ...

Investigator

San Francisco, CA ยท On-site

$140K/yr

This position is located in the Office of Professional Conduct, Intake & Investigations Section, Investigations Unit of the Federal Deposit Insurance Corporation (FDIC) and is responsible for ...

Investigator

Atlanta, GA ยท On-site

$140K/yr

This position is located in the Office of Professional Conduct, Intake & Investigations Section, Investigations Unit of the Federal Deposit Insurance Corporation (FDIC) and is responsible for ...

Investigator

New York, NY ยท On-site

$140K/yr

This position is located in the Office of Professional Conduct, Intake & Investigations Section, Investigations Unit of the Federal Deposit Insurance Corporation (FDIC) and is responsible for ...

Investigator

Washington, DC ยท On-site

$140K/yr

This position is located in the Office of Professional Conduct, Intake & Investigations Section, Investigations Unit of the Federal Deposit Insurance Corporation (FDIC) and is responsible for ...

Investigator

Kansas City, MO ยท On-site

$140K/yr

This position is located in the Office of Professional Conduct, Intake & Investigations Section, Investigations Unit of the Federal Deposit Insurance Corporation (FDIC) and is responsible for ...

Investigator

Chicago, IL ยท On-site

$140K/yr

This position is located in the Office of Professional Conduct, Intake & Investigations Section, Investigations Unit of the Federal Deposit Insurance Corporation (FDIC) and is responsible for ...

Investigator

Dallas, TX ยท On-site

$140K/yr

This position is located in the Office of Professional Conduct, Intake & Investigations Section, Investigations Unit of the Federal Deposit Insurance Corporation (FDIC) and is responsible for ...

Support cases through all stages, including intake, investigation, pre-litigation, litigation, settlement, and trial preparation. * Coordinate claimant medical treatment updates and maintain ongoing ...

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Account Manager (Sales role)

Orlando, FL ยท On-site

$25K - $45K/yr

The Account Manager serves as the primary client liaison, managing investigative engagements from intake through completion while ensuring exceptional client service, operational coordination, and ...

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Account Manager (Sales role)

Orlando, FL ยท On-site

$25K - $45K/yr

The Account Manager serves as the primary client liaison, managing investigative engagements from intake through completion while ensuring exceptional client service, operational coordination, and ...

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Intake Investigator information

See salary details

$30.5K

$70.1K

$114K

How much do intake investigator jobs pay per year?

As of Aug 21, 2026, the average yearly pay for intake investigator in the United States is $70,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What is an intake investigator?

Intake investigators are professionals who serve as the first point of contact for individuals or organizations filing complaints, reports, or claims in various settings such as law enforcement, human resources, or social services. Their main responsibility is to gather initial information, assess the validity of complaints, and determine whether further investigation is warranted. They often conduct interviews, collect evidence, and document findings to help ensure that cases are handled efficiently and appropriately. Intake investigators play a crucial role in ensuring that all reports are managed fairly and in compliance with relevant policies and regulations.

How does an intake investigator typically collaborate with other departments during a case review?

Intake Investigators often work closely with legal, compliance, and case management teams to ensure a thorough and timely review of incoming reports or complaints. They gather initial information, assess the urgency or validity of cases, and may participate in cross-departmental meetings to discuss findings and next steps. This collaborative approach allows for a comprehensive evaluation, ensuring that all relevant details are considered and that cases are appropriately assigned for further investigation or resolution.

What are the key skills and qualifications needed to thrive as an intake investigator, and why are they important?

To thrive as an Intake Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, social work, or a related field. Familiarity with case management software, investigative databases, and relevant legal or regulatory guidelines is typically required. Excellent interpersonal communication, critical thinking, and organizational skills help Intake Investigators gather information effectively and handle sensitive situations. These skills and qualities ensure accurate, timely assessments and support the fair resolution of cases.

What is the difference between Intake Investigator vs Case Worker?

AspectIntake InvestigatorCase Worker
Required CredentialsTypically requires a bachelor's degree in social work, criminal justice, or related field; certifications may be preferredUsually requires a bachelor's degree in social work, psychology, or related field; licensure or certification may be needed
Work EnvironmentConducts interviews, investigations, and assessments, often in office or field settingsProvides ongoing support, case management, and services to clients, often in community or office settings
Employer & Industry UsageUsed by child protective services, law enforcement, and social service agenciesCommonly employed by social service agencies, healthcare organizations, and community programs

While both roles involve working with individuals and require social work or related credentials, Intake Investigators focus on initial assessments and investigations, whereas Case Workers provide ongoing support and case management. The roles often overlap but serve different stages of client engagement.

How do you become an intake investigator?

To become an intake investigator, candidates typically need a high school diploma or equivalent, with some roles requiring a bachelor's degree in social work, criminal justice, or a related field. Relevant skills include strong communication, interviewing, and assessment abilities, and some positions may require background checks or certifications such as CPR or first aid. Experience in social services or law enforcement can also be beneficial.
More about Intake Investigator jobs

What cities are hiring for Intake Investigator jobs?

Cities with the most Intake Investigator job openings:

What states have the most Intake Investigator jobs?

States with the most job openings for Intake Investigator jobs include:

Infographic showing various Intake Investigator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $70,123 per year, or $33.7 per hour.

Pretrial Officer (Intake & Investigation) Night Shift - Charlotte County

Florida Courts Inc

Punta Gorda, FL โ€ข On-site

Other

Retirement, PTO

Re-posted 21 days ago


Job description

Pretrial Officer (Intake & Investigation Unit)

Why should you apply to the Administrative Office of the Courts for the 20th Judicial Circuit?

  • Great working environment
  • Growth and Development Opportunities
  • Competitive Benefits Package
  • Paid Time Off (Vacation and Sick)
  • Public Service Loan Forgiveness Qualifying Employer
  • Tuition Assistance
  • Paid Holidays
  • Retirement Plan Options
  • 457 Deferred Compensation Plans

Key requirements:

  • Graduation from an accredited college or university with a bachelor's degree in criminal justice, sociology, psychology, public administration or a related field.
  • Two years of criminal justice, case management or investigative experience.
  • Knowledge of Charlotte County Court System and area substance abuse and mental health providers.
  • Ability to work the required hours from 10:00 p.m. to 8:30 a.m., (4) nights per week at the Charlotte County jail; including evenings, weekends & holidays.
  • Ability to work with individuals who may be under the influence of intoxicants and/or may be hostile or mentally ill in order to complete the required interview questions.
  • Ability to obtain & maintain NCIC/FCIC certification (which is required within 30 days of hire).
  • Ability to obtain & maintain Certified Pretrial Services Professional (CPSP) Certification within 1 year of hire.
  • Valid Florida driver's license with an acceptable driving record (which is required within 10 days of hire).

Summary:

The Pretrial Officer (Intake & Investigation Unit) performs professional investigative work around the clock to provide quality and timely information to the criminal courts, which supports the judicial decision to release or detain the defendant. Pretrial Officers in the Intake & Investigation unit conduct a full intake/investigation on defendants as a part of the booking process into the jail. Pretrial Officers verify the inmate's intake information and produce a quality first appearance report that is used by the judges as they make their pretrial release decisions. The Pretrial Officer (Intake & Investigation Unit) reports directly to the Criminal Division Director. A Pretrial Officer's primary responsibilities include the following: (1) Conduct Pretrial Services Booking Interviews; (2) Determine Indigent Status for Public Defender Representation; (3) Write Summary Reports that Include a Detailed Criminal History of the Defendant and Recommendation to the Judge Regarding Pretrial Release; (4) Research Probation Status and Prepare Widman Warrants; and (5) Perform Other Duties as Assigned.

Essential duties and responsibilities:

  • Conduct Pretrial Services Booking Interviews
  • Determine Indigent Status for Public Defender Representation
  • Write Summary Reports that Include a Detailed Criminal History of the Defendant and Recommendation to the Judge Regarding Pretrial Release
  • Research Probation Status and Prepare Widman Warrants
  • Perform Other Duties as Assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of: methods, practices, principles, procedures and techniques used in interviewing and investigating as it pertains to the operation of the department; social casework principles and methods; basic structure of the criminal justice system; local, state and federal guidelines, rules, regulations and statutes as they pertain to the pretrial operation; computer applications, including but not limited to: Benchmark, Smartbench, Microsoft Word, and Outlook. Ability to: conduct interviews and investigations in a jail setting; deal effectively and professionally with defendants from various backgrounds, in various stressful conditions; deal professionally with a highly volatile, potentially violent population; deal effectively, professionally and confidentially with Judges, non-judicial personnel, attorneys, and the general public; provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary; efficiently operate a computer and utilize Microsoft Office Word and Outlook along with various other software programs and databases; follow written and oral instructions and procedures; effectively interpret general policy, criteria and procedures for specific situations; identify symptoms of substance abuse and emotional problems; conduct drug testing; exhibit sound judgment; maintain focus in a busy surrounding; maintain jail security clearance; work rotating shifts, holidays, and weekends; cover other shifts when required; maintain consistent and regular attendance, which is required; work the required hours from 10:00 p.m. to 8:30 a.m.,4 nights per week at the Charlotte County jail; travel to the courthouse when needed.

Supplemental information:

Education and/or experience: Graduation from an accredited college or university with a bachelor's degree in criminal justice, sociology, psychology, public administration or a related field. Two years of criminal justice, case management or investigative experience preferred. Knowledge of Charlotte County Court System and area substance abuse and mental health providers. Supervisory responsibilities: None. Certificates, licenses, registrations: Valid Driver's License is required (Florida Driver's License required within 10 days of hire). NCIC/FCIC certification within 30 days of hire and continuous certification throughout employment. Certified Pretrial Services Professional (CPSP Certification) within 1 year of hire.