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Intake Investigator Jobs in Ohio (NOW HIRING)

Evidence Intake Technician-AG

London, OH ยท On-site

$25.13 - $31.70/hr

Evidence Intake Technician-AG Organization: Attorney General Agency Contact Name and Information ... BCI also provides expert criminal investigative services to local, state, and federal law ...

Intake Specialist

Cleveland, OH ยท On-site

$17.25 - $23/hr

... paralegals and investigators, providing excellent customer service, and performingother ... Bilingual in English and Spanish 1-3+ years working in a Law firm. 1+ years as an Intake Paralegal ...

Intake Specialist

Cleveland, OH ยท On-site

$17.25 - $23/hr

... paralegals and investigators, providing excellent customer service, and performingother ... Bilingual in English and Spanish 1-3+ years working in a Law firm. 1+ years as an Intake Paralegal ...

Pre-Certification Specialist

Boardman, OH ยท On-site

$15 - $20/hr

Intake & Investigation: Gather accurate, detailed patient data and investigate alternative payment sources to initiate services. * Issue Resolution: Assist in resolving complex insurance issues, re ...

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Showing results 1-20

Intake Investigator information

See Ohio salary details

$29K

$66.7K

$108.4K

How much do intake investigator jobs pay per year?

As of Aug 21, 2026, the average yearly pay for intake investigator in Ohio is $66,666.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $80,800.00 per year, depending on experience, location, and employer.

What is an intake investigator?

Intake investigators are professionals who serve as the first point of contact for individuals or organizations filing complaints, reports, or claims in various settings such as law enforcement, human resources, or social services. Their main responsibility is to gather initial information, assess the validity of complaints, and determine whether further investigation is warranted. They often conduct interviews, collect evidence, and document findings to help ensure that cases are handled efficiently and appropriately. Intake investigators play a crucial role in ensuring that all reports are managed fairly and in compliance with relevant policies and regulations.

How does an intake investigator typically collaborate with other departments during a case review?

Intake Investigators often work closely with legal, compliance, and case management teams to ensure a thorough and timely review of incoming reports or complaints. They gather initial information, assess the urgency or validity of cases, and may participate in cross-departmental meetings to discuss findings and next steps. This collaborative approach allows for a comprehensive evaluation, ensuring that all relevant details are considered and that cases are appropriately assigned for further investigation or resolution.

What are the key skills and qualifications needed to thrive as an intake investigator, and why are they important?

To thrive as an Intake Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, social work, or a related field. Familiarity with case management software, investigative databases, and relevant legal or regulatory guidelines is typically required. Excellent interpersonal communication, critical thinking, and organizational skills help Intake Investigators gather information effectively and handle sensitive situations. These skills and qualities ensure accurate, timely assessments and support the fair resolution of cases.

What is the difference between Intake Investigator vs Case Worker?

AspectIntake InvestigatorCase Worker
Required CredentialsTypically requires a bachelor's degree in social work, criminal justice, or related field; certifications may be preferredUsually requires a bachelor's degree in social work, psychology, or related field; licensure or certification may be needed
Work EnvironmentConducts interviews, investigations, and assessments, often in office or field settingsProvides ongoing support, case management, and services to clients, often in community or office settings
Employer & Industry UsageUsed by child protective services, law enforcement, and social service agenciesCommonly employed by social service agencies, healthcare organizations, and community programs

While both roles involve working with individuals and require social work or related credentials, Intake Investigators focus on initial assessments and investigations, whereas Case Workers provide ongoing support and case management. The roles often overlap but serve different stages of client engagement.

How do you become an intake investigator?

To become an intake investigator, candidates typically need a high school diploma or equivalent, with some roles requiring a bachelor's degree in social work, criminal justice, or a related field. Relevant skills include strong communication, interviewing, and assessment abilities, and some positions may require background checks or certifications such as CPR or first aid. Experience in social services or law enforcement can also be beneficial.

What cities in Ohio are hiring for Intake Investigator jobs?

Cities in Ohio with the most Intake Investigator job openings:

Infographic showing various Intake Investigator job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $66,666 per year, or $32.1 per hour.

Evidence Intake Technician-AG

Ohio Department of Aging

Franklin, OH โ€ข On-site

$16.25 - $22/hr

Full-time

Posted 15 days ago


Job description

What you'll do:
The Ohio Attorney General's Office is currently seeking an experienced individual for a Evidence Intake Technician vacancy in the Bureau of Criminal Investigation (BCI) Section, London Ohio office. This position will report to the London location daily. The Bureau of Criminal Investigation, known as BCI, is the state's official crime lab serving the criminal justice community and protecting Ohio families. BCI also provides expert criminal investigative services to local, state, and federal law enforcement agencies upon request. With offices throughout the state, BCI stands ready to respond 24/7 to local law enforcement agencies' needs at no cost to the requesting agency.
Staff at BCI work every day to provide the highest level of service. This includes special agents who are on call 24/7 to offer investigative assistance at crime scenes, knowledgeable scientists and forensic specialists using cutting-edge technology to process evidence to bring criminals to justice, and criminal intelligence analysts and identification specialists who help local law enforcement solve cases. Experienced special agents, forensic scientists, and other law enforcement experts' staff BCI's three main divisions: 1) Identifications 2) Investigations and 3) Laboratory.
The duties for this position include, but are not limited to, the following:
- Processes and preserves (e.g. intake, storage, chain of custody) all evidence and property submissions (e.g. latent prints, blood, urine, drugs, weapons, petroleum products, alcohol, clothing, glass, hazardous and/or bio-hazardous materials) collected from crime scenes or hazardous situations submitted to laboratory by internal and/or external law enforcement officers to aid in criminal prosecutions (i.e., evaluates evidence receipt form for incoming evidence submissions to ensure key information is not missing (e.g. suspect, officer, agency and collector name, sealed containers, chain of custody, date, time, location of incident) and reports discrepancies to supervisor and completes discrepancy report for review with supervisor and examines evidence submissions (e.g. ensures containers are sealed and not leaking blood, urine, free from glass and/or exposed needles and repackage when applicable and ensures evidence matches property control form) in accordance with ANSI National Accreditation Board (ANAB), Ohio Department of Health, internal control procedures and laboratory best practices to ensure the integrity and safety of evidence handling).
- Utilizes laboratory information management system to document evidence and property intake activities (e.g. verifies classification and accuracy of entries, enters updates and/or corrections, maintains history of evidence submissions and releases).
- Examines, verifies and validates (e.g. reviews court orders, case numbers, defendant name, lab number) requests for destruction of evidence and/or property in accordance with internal control procedures and laboratory best practices to ensure the integrity and safety of evidence disposal and ensures all records and related paperwork concerning evidence disposal, release and/or handling is accurate and completed in accordance with ANSI National Accreditation Board (ANAB), applicable state statutes and departmental policies and procedures and generates computerized reports of movement and handling of evidence.
- Represents laboratory and/or acts as liaison with county, city and/or state courts and/or prosecutor's offices in order to respond to inquiries via phone, fax, in person, and written and/or electronic correspondence received from various statewide entities within the law enforcement community (e.g. county courts, prosecutors, and internal and/or external law enforcement personnel) regarding evidence results, submissions, testing, procedures, fees, instrument maintenance and support and maintains crime lab calendar (e.g., subpoenas, court assignments).
- Testifies before courts concerning integrity of evidence, chain of custody, quality control audits and other evidence related matters.
- Participates in special projects to streamline or improve laboratory evidence intake policies/procedures.
Qualifications
Formal education in arithmetic that includes calculating fractions, decimals and percentages and in reading, writing and speaking English; 12 months experience working in a forensic laboratory, biology, medical office laboratory or chemistry laboratory, law enforcement agency or legal environment; 6 months training or experience in inventory control (e.g. receiving, storing and dispensing of materials).
-Or equivalent of Minimum Class Qualifications for Employment noted above.
Job Skills: Clerical & Data Entry, Active Learning, Attention to Detail, Confidentiality, Critical Thinking, Results Oriented

Ohio Department of Aging logo

About Ohio Department of Aging

Sourced by ZipRecruiter

The Ohio Department of Aging, based in Columbus, OH, US, is within the healthcare and service industry, primarily serving older individuals and their care providers throughout the state. As a state government agency, its key role is to ensure the provision of quality services and supports that assist older Ohioans to live healthier, safer and more productive lives. The department functions through the official website, ohio.gov. It was established with a mission to position the State of Ohio on the leading edge of solution-driven innovation for the challenges and opportunities presented by Ohio's rapidly aging population.

Industry

Public administration

Company size

51 - 200 Employees

Headquarters location

Columbus, OH, US