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Intake Investigator Jobs (NOW HIRING)

Intake Specialist

Atlanta, GA ยท On-site

$17 - $22.75/hr

Coordinate with claims processors to ensure timely issuance of Letters of Representation (LORs) * Assist with investigations during the initial intake phase * Conduct afterhours and weekend calls ...

Every role - from intake to case management to attorneys - understands how their work directly ... Provide investigative support to intake and pre-litigation departments * Analyze and report ...

Intake Specialist

Marietta, GA ยท On-site

$16.75 - $22.50/hr

Coordinate with claims processors to ensure timely issuance of Letters of Representation (LORs) * Assist with investigations during the initial intake phase * Conduct afterhours and weekend calls ...

Every role - from intake to case management to attorneys - understands how their work directly ... Provide investigative support to intake and pre-litigation departments * Analyze and report ...

Intake Specialist

Lawrenceville, GA ยท On-site

$16.25 - $21.75/hr

Coordinate with claims processors to ensure timely issuance of Letters of Representation (LORs) * Assist with investigations during the initial intake phase * Conduct afterhours and weekend calls ...

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Legal Intake Specialist

Miami, FL ยท On-site

$19 - $25/hr

It requires the right combination of phone skills, empathy, and knack to investigate to the root of the caller's legal issues. Often the first point of contact for our clients, our Intake Specialist ...

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Intake Specialist

Indianapolis, IN ยท On-site

$17 - $22.75/hr

Intake/Case Control Staff Respond to public inquiries by providing timely, appropriate, and ... Prepare investigative work case files for investigations. Send Notice of Complaints and ...

Intake Specialist

Indianapolis, IN ยท On-site

$17 - $22.75/hr

### Job Summary for Intake/Case Control Staff - **Respond to Public Inquiries:** - Provide timely ... Prepare investigative work case files for investigations. - Send Notice of Complaints and ...

Intake Onboarding Specialist

Houston, TX

$17 - $22.75/hr

Intake Onboarding Specialist - Houston, TX About Us Join the mission to bring closure, justice, and ... Each case file is complete, accurate, and ready for Investigation hand-off. Required Qualifications

Intake Onboarding Specialist

Houston, TX ยท On-site

$17 - $22.75/hr

Intake Onboarding Specialist - Houston, TX About Us Join the mission to bring closure, justice, and ... Each case file is complete, accurate, and ready for Investigation hand-off. Required Qualifications

Showing results 41-60

Intake Investigator information

See salary details

$30.5K

$70.1K

$114K

How much do intake investigator jobs pay per year?

As of Aug 21, 2026, the average yearly pay for intake investigator in the United States is $70,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What is an intake investigator?

Intake investigators are professionals who serve as the first point of contact for individuals or organizations filing complaints, reports, or claims in various settings such as law enforcement, human resources, or social services. Their main responsibility is to gather initial information, assess the validity of complaints, and determine whether further investigation is warranted. They often conduct interviews, collect evidence, and document findings to help ensure that cases are handled efficiently and appropriately. Intake investigators play a crucial role in ensuring that all reports are managed fairly and in compliance with relevant policies and regulations.

How does an intake investigator typically collaborate with other departments during a case review?

Intake Investigators often work closely with legal, compliance, and case management teams to ensure a thorough and timely review of incoming reports or complaints. They gather initial information, assess the urgency or validity of cases, and may participate in cross-departmental meetings to discuss findings and next steps. This collaborative approach allows for a comprehensive evaluation, ensuring that all relevant details are considered and that cases are appropriately assigned for further investigation or resolution.

What are the key skills and qualifications needed to thrive as an intake investigator, and why are they important?

To thrive as an Intake Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, social work, or a related field. Familiarity with case management software, investigative databases, and relevant legal or regulatory guidelines is typically required. Excellent interpersonal communication, critical thinking, and organizational skills help Intake Investigators gather information effectively and handle sensitive situations. These skills and qualities ensure accurate, timely assessments and support the fair resolution of cases.

What is the difference between Intake Investigator vs Case Worker?

AspectIntake InvestigatorCase Worker
Required CredentialsTypically requires a bachelor's degree in social work, criminal justice, or related field; certifications may be preferredUsually requires a bachelor's degree in social work, psychology, or related field; licensure or certification may be needed
Work EnvironmentConducts interviews, investigations, and assessments, often in office or field settingsProvides ongoing support, case management, and services to clients, often in community or office settings
Employer & Industry UsageUsed by child protective services, law enforcement, and social service agenciesCommonly employed by social service agencies, healthcare organizations, and community programs

While both roles involve working with individuals and require social work or related credentials, Intake Investigators focus on initial assessments and investigations, whereas Case Workers provide ongoing support and case management. The roles often overlap but serve different stages of client engagement.

How do you become an intake investigator?

To become an intake investigator, candidates typically need a high school diploma or equivalent, with some roles requiring a bachelor's degree in social work, criminal justice, or a related field. Relevant skills include strong communication, interviewing, and assessment abilities, and some positions may require background checks or certifications such as CPR or first aid. Experience in social services or law enforcement can also be beneficial.
More about Intake Investigator jobs

What cities are hiring for Intake Investigator jobs?

Cities with the most Intake Investigator job openings:

What states have the most Intake Investigator jobs?

States with the most job openings for Intake Investigator jobs include:

Infographic showing various Intake Investigator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $70,123 per year, or $33.7 per hour.

Pretrial Officer (Intake & Investigation) On-Call - Lee County

Florida Courts Inc

Fort Myers, FL โ€ข On-site

Other

Retirement, PTO

Re-posted 23 days ago


Job description

On-Call Pretrial Officer Position

*Please be advised this is an on-call position with limited hours and is as needed.

Why Should You Apply To The Administrative Office Of The Courts For The 20th Judicial Circuit?
  • Great working environment
  • Growth and Development Opportunities
  • Competitive Benefits Package
  • Paid Time Off (Vacation and Sick)
  • Public Service Loan Forgiveness Qualifying Employer
  • Tuition Assistance
  • Paid Holidays
  • Retirement Plan Options
  • 457 Deferred Compensation Plans
Key Requirements
  • Graduation from an accredited four year college or university with a Bachelor's degree in criminal justice, sociology, psychology, public administration or a related field
  • Two years of specific related experience of pretrial and/or intake operations required.
  • NCIC/FCIC certification within 30 days of hire and continuous certification throughout employment
  • Ability to maintain jail security clearance and work in a jail setting
  • Knowledge of methods, practices, principles, procedures and techniques used in interviewing and investigating as it pertains to the operation of the department
  • Ability to write, speak audibly, clearly and accurately in both English and in the Spanish language in a diverse environment is preferred.
  • Ability to work any on-call shift schedule including weekends, holidays and emergency situations, without exception.

Summary: The pretrial officer performs professional investigative work around the clock to provide quality and timely information to the criminal courts, which supports the judicial decision to release or detain the defendant. The pretrial officer conducts a full intake/investigation on defendants as a part of the booking process into the jail. Pretrial officers verify defendants' intake information and produce a quality First Appearance report that is used by the judges as they make their pretrial release decisions. The pretrial officer reports directly to the pretrial supervisor. The pretrial officer in this position shall exercise independent judgment and initiative within the scope of authority. All Pretrial Officers are cross-trained and act as backup for other pretrial officer positions. Duties, assignments and/or work shifts may be changed with notice based on department needs with limited hours. A pretrial officer's primary responsibilities include the following: (1) Interviews and Investigations; (2) Court Preparation and Presentation; (3) Facilitate Pretrial Supervision Releases; (4) Other Duties as Assigned

Examples Of Duties

Essential Duties And Responsibilities The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

  • (1) Interviews and Investigations
    • Interview all defendants booked into the jail facilities and collect, investigate, verify demographic and criminal history information, including but not limited to pending charges, probation/supervision status, family ties, residence stability, victim information, and employment history by using data systems, contacting personal references, and employment references, etc. to determine authenticity of information
    • Perform assessment of risk and need for every booked defendant, conducting immediate safety and flight risk assessments and recommending holds for First Appearance as appropriate
    • Screen defendants and determine indigence for appointment of counsel
    • Compile a comprehensive pretrial report to the First Appearance judge with appropriate recommendations
    • Identify defendants with mental health and substance abuse needs and veteran status
    • Travel to the Core facility and conduct Public Defender screenings during First Appearance
  • (2) Court Preparation and Presentation
    • Prepare and submit a quality summary report to the court that follows the criteria outlined in policies and procedures
    • Identify and report risk and need and make appropriate referrals
    • Interact with law enforcement, counsel, jail and court personnel as appropriate to make reliable release recommendations
    • Continuously review non-sentenced incarcerated defendants for potential release from custody or early resolution of the case
  • (3) Facilitate Pretrial Supervision Releases
    • Facilitate pretrial supervision releases by providing orientation and review of the court order for defendants approved for pretrial supervision at the Lee County Jail and Core Facility
    • Conduct holds for Electronic Monitoring until installation of equipment, make appropriate notifications
    • Prepare warrants and notify the duty judge on all Electronic Monitoring violations
  • (4) Other Duties As Assigned
Typical Qualifications

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of:

  • Methods, practices, principles, procedures and techniques used in interviewing and investigating as it pertains to the operation of the department
  • Basic structure of the criminal justice system
  • Local, state and federal guidelines, rules, regulations and statutes as they pertain to the pretrial operation
  • Identifying risk and need, including signs of mental illness and substance abuse
  • Case management practices, court performance measures and operations
  • Computer applications, including but not limited to: Odyssey, IJIS, JIS, Microsoft Word, and Outlook
Ability to:
  • Conduct interviews and investigations in a jail setting
  • Deal effectively and professionally with defendants from various backgrounds, in various stressful conditions, with a highly volatile, potentially violent population
  • Deal effectively, professionally and confidentially with Judges, non-judicial personnel, attorneys, and the general public
  • Establish and maintain effective working relationships with associates, superiors and the general public
  • Efficiently operate a personal computer, utilize Microsoft Office and various other software programs and databases
  • Follow written and oral instructions and procedures
  • Exhibit sound judgment
  • Effectively interpret general policy, criteria and procedures for specific situations
  • Maintain statistical data and produce reports
  • Conduct drug testing
  • Facilitate electronic monitoring and install equipment if necessary
  • Maintain jail security clearance and the ability to work in a jail setting
  • Cover other shifts and assignments as required
  • Work rotating shifts, 8, 10 or 12 hour shifts, holidays, weekends, emergencies, natural disasters, and cover other shifts/assignments as required
  • Occasionally be exposed to oleoresin capsicum (O.C.) and other chemical agents and/or odors occurring in the jail
  • Write, speak audibly, clearly and accurately in both English and in the Spanish language, is preferred
Supplemental Information

Education and/or Experience

  • Graduation from an accredited four year college or university with a Bachelor's degree in criminal justice, psychology, sociology, public administration or a related field
  • Two years of specific related experience of pretrial and/or intake operations required.
Certificates, Licenses, Registrations
  • Have and maintain a valid Class "E" Florida Driver's License, with an acceptable driving record, within 10 days of hire
  • Obtain and maintain NCIC/FCIC computer operator certification within 30 days of hire
Supervisory Responsibilities None