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Intake Investigator Jobs (NOW HIRING)

Performs intake of inquiries and complaints and assesses for appropriate university response. * Develops and executes investigative plans. Conducts interviews, gathers and reviews relevant ...

Intake Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

Intake/Case Control Staff Respond to public inquiries by providing timely, appropriate, and ... Prepare investigative work case files for investigations. Send Notice of Complaints and ...

Intake Onboarding Specialist

Houston, TX · On-site

$17 - $22.75/hr

Salary: Intake Onboarding Specialist Houston, TX About Us Join the mission to bring closure ... Each case file is complete, accurate, and ready for Investigation hand-off. Required Qualifications

Manage fraud referrals, including intake, research, case creation, assignment, and notification of relevant internal stakeholders for required action * Conduct end-to-end fraud investigations ...

Intake Onboarding Specialist

Houston, TX

$17 - $22.75/hr

Intake Onboarding Specialist - Houston, TX About Us Join the mission to bring closure, justice, and ... Each case file is complete, accurate, and ready for Investigation hand-off. Required Qualifications

Intake Onboarding Specialist

Houston, TX · On-site

$17 - $22.75/hr

Intake Onboarding Specialist - Houston, TX About Us Join the mission to bring closure, justice, and ... Each case file is complete, accurate, and ready for Investigation hand-off. Required Qualifications

Intake Onboarding Specialist

Houston, TX · On-site

$17 - $22.75/hr

Intake Onboarding Specialist - Houston, TX About Us Join the mission to bring closure, justice, and ... Each case file is complete, accurate, and ready for Investigation hand-off. Required Qualifications

Intake Coordinator

Columbia, SC

$14.75 - $20/hr

The Intake Coordinator is responsible for the overall coordination and facilitation of program ... investigation Minimum Requirements * High school diploma or equivalent; Bachelor's or associate ...

The Intake Coordinator will also be responsible for coordinating VPD specimen collection and ... These are critical functions of the BOI surveillance unit as they prompt investigation to assess ...

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Intake Investigator information

See salary details

$30.5K

$70.1K

$114K

How much do intake investigator jobs pay per year?

As of Jul 7, 2026, the average yearly pay for intake investigator in the United States is $70,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $85,000.00 per year, depending on experience, location, and employer.

How does an Intake Investigator typically collaborate with other departments during a case review?

Intake Investigators often work closely with legal, compliance, and case management teams to ensure a thorough and timely review of incoming reports or complaints. They gather initial information, assess the urgency or validity of cases, and may participate in cross-departmental meetings to discuss findings and next steps. This collaborative approach allows for a comprehensive evaluation, ensuring that all relevant details are considered and that cases are appropriately assigned for further investigation or resolution.

What jobs make $1,000,000 a year?

While most jobs do not reach a $1,000,000 annual salary, some high-level executive roles such as CEOs, successful entrepreneurs, and certain investment bankers can earn this amount through salary, bonuses, and stock options. Additionally, top professionals in fields like hedge fund management, private equity, and entertainment may achieve this level of income, often requiring extensive experience, advanced skills, and significant risk-taking.

How to become an intake officer?

To become an intake officer, candidates typically need a high school diploma or equivalent, with some roles requiring a bachelor's degree in social work, criminal justice, or a related field. Relevant skills include strong communication, assessment, and organizational abilities, and some positions may require background checks or certifications such as CPR or first aid. Gaining experience through internships or entry-level roles in social services can also be beneficial.

How to get a job in detective cold cases without a degree?

To work as an intake investigator or in cold case investigations without a degree, gaining relevant experience through law enforcement or criminal justice training is essential. Developing skills in interviewing, evidence analysis, and case management, along with obtaining certifications such as criminal investigation courses, can improve job prospects. Many agencies value practical experience and specialized training over formal education alone.

What are the key skills and qualifications needed to thrive as an Intake Investigator, and why are they important?

To thrive as an Intake Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, social work, or a related field. Familiarity with case management software, investigative databases, and relevant legal or regulatory guidelines is typically required. Excellent interpersonal communication, critical thinking, and organizational skills help Intake Investigators gather information effectively and handle sensitive situations. These skills and qualities ensure accurate, timely assessments and support the fair resolution of cases.

What are intake investigators?

Intake investigators are professionals who serve as the first point of contact for individuals or organizations filing complaints, reports, or claims in various settings such as law enforcement, human resources, or social services. Their main responsibility is to gather initial information, assess the validity of complaints, and determine whether further investigation is warranted. They often conduct interviews, collect evidence, and document findings to help ensure that cases are handled efficiently and appropriately. Intake investigators play a crucial role in ensuring that all reports are managed fairly and in compliance with relevant policies and regulations.

What is the highest paying investigator job?

The highest paying investigator roles are often senior positions such as private investigators, corporate security investigators, or specialized federal agents like FBI or DEA investigators, with salaries exceeding $100,000 annually. Factors influencing pay include experience, certifications, and the complexity of investigations conducted.

What is the difference between Intake Investigator vs Case Worker?

AspectIntake InvestigatorCase Worker
Required CredentialsTypically requires a bachelor's degree in social work, criminal justice, or related field; certifications may be preferredUsually requires a bachelor's degree in social work, psychology, or related field; licensure or certification may be needed
Work EnvironmentConducts interviews, investigations, and assessments, often in office or field settingsProvides ongoing support, case management, and services to clients, often in community or office settings
Employer & Industry UsageUsed by child protective services, law enforcement, and social service agenciesCommonly employed by social service agencies, healthcare organizations, and community programs

While both roles involve working with individuals and require social work or related credentials, Intake Investigators focus on initial assessments and investigations, whereas Case Workers provide ongoing support and case management. The roles often overlap but serve different stages of client engagement.

More about Intake Investigator jobs
What cities are hiring for Intake Investigator jobs? Cities with the most Intake Investigator job openings:
What states have the most Intake Investigator jobs? States with the most job openings for Intake Investigator jobs include:
Infographic showing various Intake Investigator job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $70,123 per year, or $33.7 per hour.
Compliance Investigator

Compliance Investigator

Prime Communications

Sugar Land, TX • On-site

Full-time

Re-posted 21 days ago


Prime Communications rating

5.8

Company rating: 5.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

21st of 30 rated technology retailers


Job description

Position Summary
The Compliance Investigation Analyst supports the investigation and resolution of suspected fraud, employee misconduct, and policy noncompliance across retail operations. This role conducts investigative research, analyzes transactional and operational data, assists with employee interviews, and documents findings to ensure investigations are thorough, defensible, and aligned with company policies and compliance standards.
The analyst works closely with Compliance leadership, Human Resources, and Field Operations to identify compliance risks, support investigations, and maintain audit-ready documentation.
Key Responsibilities
  1. Investigation Support
  • Assist with investigations involving suspected fraud, employee misconduct, and policy violations
  • Gather and analyze evidence including transaction records, system activity, and internal documentation
  • Support the investigative process from initial intake through resolution
  • Ensure investigative activities follow company policies and compliance protocols

  1. Case Management
  • Maintain investigation case files and supporting documentation
  • Track investigative timelines and ensure required documentation is complete
  • Support escalated investigations by preparing case materials for Compliance leadership

  1. Data Analysis & Risk Monitoring
  • Analyze sales and transaction activity to identify potential fraud, abuse, or policy violations
  • Identify risk indicators such as unusual activation patterns, repeat account usage, or irregular transactions
  • Escalate suspicious activity to Compliance leadership for further investigation

  1. Employee Interviews & Evidence Collection
  • Assist in conducting employee and witness interviews in accordance with investigative protocols
  • Document interview notes, statements, and supporting information
  • Maintain confidentiality and professionalism throughout the investigative process

  1. Reporting & Documentation
  • Prepare investigation summaries and draft investigative reports
  • Ensure findings clearly align with company policies and compliance requirements
  • Maintain accurate, complete, and audit-ready documentation
  1. Compliance Monitoring & Audits
  • Support store-level compliance audits and operational reviews
  • Identify potential policy violations or control weaknesses
  • Document findings and assist with follow-up actions as needed

Qualifications
  • Bachelor's degree in Criminal Justice, Business Administration, Finance, Accounting, Compliance, or a related field preferred
  • 1-3 years of experience in investigations, compliance, fraud analysis, loss prevention, or related field preferred
  • Experience analyzing transactional data or operational reports is highly desirable
  • Ability to interpret policies and apply them to investigative findings
  • Strong attention to detail and organizational abilities
  • Ability to handle sensitive and confidential information
  • Strong interpersonal and interview communication skills

Preferred Skills
  • Experience in retail, telecommunications, or multi-unit operations.
  • Integrity and ethical judgment
  • Critical thinking and investigative reasoning
  • Professional communication
  • Accountability and discretion

Position Summary
The Compliance Investigation Analyst supports the investigation and resolution of suspected fraud, employee misconduct, and policy noncompliance across retail operations. This role conducts investigative research, analyzes transactional and operational data, assists with employee interviews, and documents findings to ensure investigations are thorough, defensible, and aligned with company policies and compliance standards.
The analyst works closely with Compliance leadership, Human Resources, and Field Operations to identify compliance risks, support investigations, and maintain audit-ready documentation.
Key Responsibilities
  1. Investigation Support
  • Assist with investigations involving suspected fraud, employee misconduct, and policy violations
  • Gather and analyze evidence including transaction records, system activity, and internal documentation
  • Support the investigative process from initial intake through resolution
  • Ensure investigative activities follow company policies and compliance protocols

  1. Case Management
  • Maintain investigation case files and supporting documentation
  • Track investigative timelines and ensure required documentation is complete
  • Support escalated investigations by preparing case materials for Compliance leadership

  1. Data Analysis & Risk Monitoring
  • Analyze sales and transaction activity to identify potential fraud, abuse, or policy violations
  • Identify risk indicators such as unusual activation patterns, repeat account usage, or irregular transactions
  • Escalate suspicious activity to Compliance leadership for further investigation

  1. Employee Interviews & Evidence Collection
  • Assist in conducting employee and witness interviews in accordance with investigative protocols
  • Document interview notes, statements, and supporting information
  • Maintain confidentiality and professionalism throughout the investigative process

  1. Reporting & Documentation
  • Prepare investigation summaries and draft investigative reports
  • Ensure findings clearly align with company policies and compliance requirements
  • Maintain accurate, complete, and audit-ready documentation
  1. Compliance Monitoring & Audits
  • Support store-level compliance audits and operational reviews
  • Identify potential policy violations or control weaknesses
  • Document findings and assist with follow-up actions as needed

Qualifications
  • Bachelor's degree in Criminal Justice, Business Administration, Finance, Accounting, Compliance, or a related field preferred
  • 1-3 years of experience in investigations, compliance, fraud analysis, loss prevention, or related field preferred
  • Experience analyzing transactional data or operational reports is highly desirable
  • Ability to interpret policies and apply them to investigative findings
  • Strong attention to detail and organizational abilities
  • Ability to handle sensitive and confidential information
  • Strong interpersonal and interview communication skills

Preferred Skills
  • Experience in retail, telecommunications, or multi-unit operations.
  • Integrity and ethical judgment
  • Critical thinking and investigative reasoning
  • Professional communication
  • Accountability and discretion

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