Investigator Supervisor Jobs (NOW HIRING)

Posting Date

Application Deadline

Pay Range

What We Offer

We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program. Click here to learn more!

Job Type

Department

About the Position

The Court Investigator Supervisor for the Probate Court department provides oversight and guidance to the Probate Court Investigators unit. The Investigations unit of the Probate Court makes pre- and post-appointment visits to vulnerable adults who have been deemed to need a guardian by the Court. Investigators are skilled and trained observers, who act as the "eyes and ears" of the Court. The supervisor will demonstrate strong strategic and operational leadership by regularly reviewing existing work practices and tools to identify opportunities for improvement or expansion. They will communicate clearly and collaboratively with both internal departments and external stakeholders to support the delivery of high-quality services. Using sound judgment and data analysis, the supervisor will identify trends that impact the unit and translate this information into actionable improvements. They will set clear expectations, provide consistent coaching and feedback, and foster a professional, accountable, and motivated team environment. Through continuous evaluation, thoughtful problem-solving, and a commitment to operational excellence, the Court Investigator Supervisor will ensure that the unit remains adaptable, efficient, and aligned with departmental goals.

About The Superior Court:

The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public's trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education:

• Bachelor's degree in Social Work or a related field.

Experience:

• Three (3) years of experience with seriously mentally ill populations, persons with physical and/or mental disabilities, the homeless population, or directly related Judicial Branch experience, which includes at least two (2) years of casework or investigation experience in a legal, financial, law enforcement, or social services setting.

Other Requirements:

• Applicants must have or obtain a valid Arizona Driver License and reliable vehicle by time of hire.

Our Preferred Candidate Has:

• Completed courses in the National Center for State Court's Court Executive Development Program.

• Prior supervisory experience.

• Experience supervising and managing staff with a constantly changing caseload.

Knowledge, Skills, and Abilities:

Knowledge of:

• Investigation and research methods and techniques.

• Interview methods and techniques.

• Report Writing and adherence to report structure guidelines.

• Meeting strict deadlines and managing a high volume of cases.

• Principles and practices of administration, data processing, budgeting, purchasing, personnel administration and office management.

• Court organization, functions and services; laws, rules and regulations pertaining to the judicial process.

• Supervisory practices and principles.

Skill in:

• ICIS, Microsoft Word, SharePoint, Excel, templates, and web-based search engines.

• Effective verbal and written communication to include the use of proper grammar.

• Exhibiting self-control, patience, initiative, courtesy, tact, and diplomacy to maintain effective relationships with diverse populations.

• Demonstrating professional behavior and ethical standards of conduct.

• Interviewing in person and virtually.

• Effective time management and organization.

• Critical analysis of individuals and situations to convey accurate recommendations and findings.

• Planning, organizing and directing administrative services.

• Interpreting and making decisions concerning Court administration in accordance with laws, regulations and policies.

• Use of personal computers and related software applications.

• Establish and maintain effective working relationships.

Ability to:

• Learn, comprehend, and appropriately apply court policies and procedures, pertaining to the laws governing guardianship and conservatorship.

• Interpret and convey written information to others effectively.

• Effectively prepare and present information in a clear and concise manner.

• Identify complex problems and review related information to develop and evaluate options to make informed decisions.

• Work well under pressure and adjust to diverse clientele.

• Plan and manage multiple assignments efficiently and effectively.

• Work in a fast-paced environment; assume high levels of initiative, and demonstrate excellent internal and external customer relations.

• Apply principles and methods of the Probate Investigations unit.

• Establish and maintain effective working relationships.

• Research, analyze complex data and statistical information, draw logical conclusions, and prepare reports.

• Superviseand evaluate assigned staffverbally and with written documentation.

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Manages, supervises, and directs Probate Investigators and Justice System Clerks through monitoring workloads, reviewing and approving the coordination of work, providing initial and ongoing training, and evaluating performance.

• Analyzes data to determine case assignments, individual performance, unit statistical information, and overall unit performance.

• Performs the tasks of the team as necessitated by department workload, case complexity, and time constraints.

• Establishes, promotes, and evaluates performance goals and objectives for annual performance evaluations.

• Provides direction to Investigators to resolve complex case management and case monitoring issues.

• Frequently represents the Investigations department to judicial officers, court staff, and other agencies.

• Resolves customer concerns by liaising with other court departments, administrators, and judicial officers.

• Reviews court activities for compliance with laws, court rules or administrative direction, and analyzes the need for rule revisions.

• Develops policies and procedures, implements policy decisions and coordinates with other court departments, county departments, community organizations or other jurisdictions to ensure compliance.

• Analyzes resource allocation, customer service delivery trends, and case statuses and presents detailed reports to management.

• Assists Administrators with monitoring and developing annual budgets.

• Articulate the process and procedures of the investigation, guardianship, conservatorship, and court to concerned members of the investigation.

• Appears as a witness and testifies in Court as necessary regarding the investigation and subsequent recommendation.

• Maintains a valid Arizona Driver's License, personal vehicle, Vehicle Use Permit and performs extensive travel throughout Maricopa County.

Working Conditions:

While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Additional Information

Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.

Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.

All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.

The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements. The current contribution rate for ASRS is 12.27% and the current contribution rate for PSPRS is 5.84% and up for the defined contribution plan and 8.82% for the defined benefit plan. For more information about contributions and benefits of these plans visit https://www.azasrs.gov/or https://www.psprs.com/corrections-officer/

Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.

The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.