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Manager Of Investigations Jobs (NOW HIRING)

... of investigations • Communicate investigations to the Regional APS Director, Director of ... Managers assigned within the region for all theft and fraud investigations and day to day ...

$64K/yr

Knowledge of administrative and financial management functions, including internal fiscal control, to review and analyze financial records and transactions. Skill in conducting investigations. Skill ...

$64K/yr

Knowledge of administrative and financial management functions, including internal fiscal control, to review and analyze financial records and transactions. Skill in conducting investigations. Skill ...

As a Fraud Investigator Team Lead , this individual's primary responsibilities include achieving ... Act as a point of contact for manager * Assist team members with workflow development. * Review ...

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Manager Of Investigations information

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$39K

$93.5K

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How much do manager of investigations jobs pay per year?

As of Aug 9, 2026, the average yearly pay for manager of investigations in the United States is $93,487.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $118,000.00 per year, depending on experience, location, and employer.

What does a manager of investigations do?

A Manager of Investigations oversees and directs investigations within an organization, which may include internal incidents, regulatory compliance, fraud, or misconduct. They lead a team of investigators, coordinate case assignments, ensure proper documentation, and develop investigative strategies. Their role also involves liaising with law enforcement or regulatory agencies when necessary and implementing best practices to prevent future incidents. Strong analytical, leadership, and communication skills are essential for this position.

How does a manager of investigations typically collaborate with other departments within an organization?

Managers of Investigations often work closely with departments such as Human Resources, Legal, Compliance, and Security to ensure thorough and effective investigations. They may coordinate with HR for employee-related inquiries, consult Legal on regulatory or sensitive matters, and partner with Compliance to uphold organizational policies. Effective communication and collaboration are key, as investigations can require input and support from multiple stakeholders to ensure findings are accurate, actions are appropriate, and potential risks are mitigated.

What is the difference between Manager Of Investigations vs Investigator?

AspectManager Of InvestigationsInvestigator
CredentialsTypically requires a bachelor’s degree, often with management or criminal justice experienceUsually requires a bachelor’s degree in criminal justice, law enforcement, or related field
Work EnvironmentSupervises investigation teams, manages case strategies, and oversees investigationsConducts investigations, gathers evidence, and interviews witnesses
Employer & Industry UsageUsed in corporate, government, and law enforcement sectors for leadership rolesCommonly employed in law enforcement, private investigation, and corporate security

The Manager Of Investigations oversees investigation teams and manages case strategies, while the Investigator conducts the actual investigations and evidence collection. Both roles require relevant credentials, but the manager focuses on supervision and planning, whereas the investigator is hands-on with casework.

What are the key skills and qualifications needed to thrive as a manager of investigations, and why are they important?

To thrive as a Manager Of Investigations, you need a strong background in investigative techniques, legal compliance, and analytical thinking, often supported by a degree in criminal justice or a related field. Familiarity with case management software, evidence tracking systems, and relevant certifications such as Certified Fraud Examiner (CFE) are typically required. Exceptional leadership, problem-solving, and interpersonal skills set top performers apart in managing teams and sensitive situations. These abilities are crucial for ensuring thorough, ethical investigations and maintaining organizational integrity.
More about Manager Of Investigations jobs
What cities are hiring for Manager Of Investigations jobs? Cities with the most Manager Of Investigations job openings:
What are the most commonly searched types of Of Investigations jobs? The most popular types of Of Investigations jobs are:
What states have the most Manager Of Investigations jobs? States with the most job openings for Manager Of Investigations jobs include:
Infographic showing various Manager Of Investigations job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $93,487 per year, or $44.9 per hour.

Manager, Special Investigations Unit

L.A. Care Health Plan

Los Angeles, CA

$132K - $163K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


L.A. Care Health Plan rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

88th of 304 rated insurance


Job description

Salary Range:  $102,183.00 (Min.) - $132,838.00 (Mid.) - $163,492.00 (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.
Mission: L.A. Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.
 

Job Summary

The Manager of Special Investigations Unit (SIU) oversees multi-level staff and processes across multiple lines of business, and multiple claim platforms. In addition, this position works closely with external law enforcement officials, internal and external legal or compliance partners on escalated investigations or issues. Day to day management includes employee development, expense management, project management, business process improvement and identifying new investigation opportunities by collaborating with our internal/external analytics partners. This position supports, manages and escalates identification of additional suspected fraud of health insurance claims and ensures claims are accurately handled. This team member will also be responsible for providing operational support in reporting, process improvements, coaching, internal quality, day to day Key Performance Indicators (KPI's) and ensuring we meet and/or exceed performance metrics. The Manager manages all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports.

Duties


Provide leadership to investigators and be accountable for tracking KPI's, metrics, recovery and savings, etc., provides feedback to staff on performance, resolves problems, provides guidance to team members when needed and takes necessary steps to address poor performance including corrective action up to termination.


Manage the day to day operations of the SIU by leading team of investigators, driving key initiatives across the team to improve processes and generate incremental F&A opportunities, and executing the overall strategic direction of the SIU.     

Create, implement and improve operational changes through documentation and process flows that anticipate needs and help in development of solutions to ensure all needs and issues are addressed promptly.

Work with multiple cross-functional LA Care teams and serve as the key resource on complex and critical issues.


Provide input to forecasting and planning activities for future state of the business staffing needs, adapt department plans and priorities based on operational needs of the business.

Direct team members in the area of ideation and vetting new concepts for building additional investigation opportunities or clearer review guidelines for cases.

Partner with compliance and regulators to make new policy or edits to mitigate fraudulent behavior.

Duties Continued

Work with Law Enforcement and regulators to appropriately support federal and state investigations or provide expert testimony during court proceedings.  

Drive process improvement and automation initiatives to enhance quality and productivity of outputs.

Manage staff, including, but not limited to: hiring staff, monitoring of day to day activities of staff, monitoring of staff performance, performance reviews, mentoring, training, and cross-training of staff, handling of questions or issues, etc. raised by staff, encourage staff to provide recommendations for relevant process and systems enhancements, disciplinary matters for direct reports, among others.

Perform other duties as assigned.

Education Required
Bachelor's Degree
In lieu of degree, equivalent education and/or experience may be considered.
Education Preferred
Master's Degree in Criminal Justice or Related Field
Experience


Required:  

At least 5 years managing fraud investigations.

At least 3 years leading staff or supervisory/management experience.

Equivalency:  Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.

Preferred: 

Prior experience in a leadership role directly managing a team.

Experience in health care claim adjudication.

Skills


Required:
Demonstrated ability to manage multiple projects/initiatives and drive to completion.

Strong written and verbal communication skills and ability to communicate effectively with a client audience.

Intermediate working knowledge of MS Excel, Word, PowerPoint, SharePoint. Basic knowledge of MS Visio.

Moderate level of metrics and performance, reporting and understanding of trends and changes.

Licenses/Certifications Required
Licenses/Certifications Preferred
Accredited Health Care Fraud Investigator (AHFI)
Required Training
Physical Requirements
Light
Additional Information

Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.  The range is subject to change.

L.A. Care offers a wide range of benefits including

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)

What L.A. Care Health Plan employees say

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