1

Manager Of Computer Operations Jobs in Springfield, MA

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the ... Knowledge of health. Safety and environmental regulations * Demonstrated computer skills: PC Scale ...

Operations Manager

Hartford, CT · On-site

$104K/yr

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the ... Knowledge of health. Safety and environmental regulations * Demonstrated computer skills: PC Scale ...

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the ... Knowledge of health. Safety and environmental regulations * Demonstrated computer skills: PC Scale ...

Operations Tech I

Charlton, MA · On-site

$23 - $24.50/hr

Exhibit ability to evaluate processes and propose improvements to Management. * Maintain oversight ... Exhibit strong working knowledge of computer applications (Microsoft Word, Excel, Outlook ...

Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

next page

Showing results 1-20

Manager Of Computer Operations information

What are the key skills and qualifications needed to thrive as a Manager of Computer Operations, and why are they important?

To thrive as a Manager of Computer Operations, you need a solid background in IT infrastructure, systems administration, and project management, often supported by a degree in computer science or a related field. Familiarity with network management tools, server virtualization platforms, and ITIL or CompTIA certifications is commonly expected. Strong leadership, problem-solving abilities, and excellent communication skills help you manage teams and coordinate with other departments. These skills ensure reliable technology operations, minimize downtime, and support organizational goals.

What are the typical challenges a Manager of Computer Operations faces when overseeing a team in a large organization?

A Manager of Computer Operations in a large organization often navigates challenges such as balancing system uptime with necessary maintenance, coordinating between multiple IT teams, and ensuring consistent implementation of operational procedures. They may also need to address the complexities of integrating new technologies while minimizing disruptions to daily business processes. Effective communication, strong problem-solving skills, and a proactive approach to incident management are essential for successfully overcoming these challenges and maintaining smooth computer operations.

What are Manager Of Computer Operations?

A Manager of Computer Operations oversees the daily functioning and efficiency of an organization's computer systems and IT infrastructure. They are responsible for managing a team of IT professionals, ensuring system reliability, coordinating maintenance, and implementing upgrades. This role also involves troubleshooting issues, maintaining data security, and developing operational policies to support business goals. Managers of Computer Operations often collaborate with other departments to align technology with organizational objectives.

What is the difference between Manager Of Computer Operations vs Network Operations Manager?

AspectManager Of Computer OperationsNetwork Operations Manager
CredentialsBachelor's in Computer Science or related field, certifications like CompTIA Network+ or Cisco CCNABachelor's in IT or related, certifications like Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise environmentsNetwork operations centers, enterprise networks, telecommunications
Industry UsageIT service providers, large corporations, government agenciesTelecommunications, internet service providers, large enterprises
Common Search/ComparisonYesYes

The Manager Of Computer Operations oversees overall IT systems, data centers, and infrastructure management, focusing on system stability and performance. The Network Operations Manager specializes in managing network infrastructure, ensuring connectivity, security, and network performance. While both roles require IT certifications and work in similar environments, their focus areas differ: one on broad computer operations, the other on network-specific tasks.

What are popular job titles related to Manager Of Computer Operations jobs in Springfield, MA? For Manager Of Computer Operations jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Manager Of Computer Operations jobs in Springfield, MA look for? The top searched job categories for Manager Of Computer Operations jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Manager Of Computer Operations jobs? Cities near Springfield, MA with the most Manager Of Computer Operations job openings:

Director of Service Operations f/m/d

Eppendorf SE

Enfield, CT

$120K - $130K/yr

Full-time

Posted 18 days ago


Job description

How you can make an impact
  • Oversee the daytoday operations of Eppendorf's North American Service organization from our Enfield, CT office, ensuring a bestinclass customer experience through efficient management of service requests, optimized call routing, scheduling, dispatch and technical resource utilization.

  • Provide handson leadership for Service backoffice and commercial support teams - including Scheduling & Dispatch, Administration, Technical Product Teams and InHouse Repair & Calibration - setting clear priorities, coaching team members and driving collaboration.

  • Own the endtoend customer request workflow from creation through execution, completion and billing, establishing transparent communication, reporting and escalation processes that identify and implement operational improvements.

  • Lead quality and continuousimprovement efforts across the service lifecycle, addressing tactical challenges and guiding strategic enhancements in local workflows (Eppendorf NA) while interfacing with and escalating to global functions (Eppendorf SE) when needed.

  • Take ownership of technical training programs for Eppendorf NA by defining requirements, reviewing content and overseeing the operational delivery of training to internal teams, customers and thirdparty providers.

  • Create, maintain and continually improve Service KPIs, Quality Standards and SOPs, ensuring regular reporting at national, regional and individual levels and enforcing CRM standards and best practices.

  • Direct the operational and commercial management of key global programs (e.g., Merck/Ancillare/IDEXX), lead or support customer MSAs, Service T&Cs, SOWs and Service Quality Agreements, and participate in critical customer negotiations, including up to 20% domestic and international travel.

What sets you apart
  • Bringing a bachelor's degree in Business, Science, Marketing or Communications and/or 5-10 years of related experience in service, logistics or manufacturing, with proven leadership qualities.

  • Good knowledge of the life science industry - including competitive landscape, service products and business models, and key customer segments - or the motivation to build this quickly.

  • Strong business acumen: you understand how service operations, cost structures, pricing and contracts influence profitability and longterm customer relationships.

  • Experience with businessrelevant service and administrative processes, and a clear understanding of what drives customer satisfaction in a service environment.

  • Excellent English skills and the ability to communicate clearly and convincingly with stakeholders at different levels, internally and externally.

  • Strong networking skills that help you build and maintain relationships across functions, regions and with external partners.

  • Motivational and coaching skills: you inspire your teams, provide constructive feedback, develop talent and foster a culture of accountability and continuous improvement.

What we offer
  • We value your contribution. A competitive annual base salary in the range of $120,000-$130,000, plus a comprehensive bonus/commission structure.

  • Strategic impact. A central leadership role in Enfield, CT, where you shape how Service Operations run across North America and influence customer satisfaction and business performance.

  • Purpose and impact. You ensure that critical life science instruments and systems are supported reliably, directly enabling customers to advance research and improve lives.

  • Comprehensive benefits. A competitive total rewards package, including health, financial and education benefits