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Manager Nice Incontact Jobs (NOW HIRING)

International SOS

Solutions Architect - CcaaS

Blue Bell, PA · On-site

$60.25 - $79.25/hr

... inContact Platform Expertise: Configure and optimise NICE CxOne capabilities, including studio ... Lead integration design and deployment for NiCE with a case management system. Support platform ...

NetVendor

Customer Service Supervisor

Tualatin, OR

Our innovative flagship product, NetVendor Compliance, helps property management companies, vendors ... Experience with NICE inContact or other similar contact center programs * Preferred: Bilingual ...

NetVendor

Customer Service Representative

Tualatin, OR

$16.75 - $22.75/hr

Our innovative flagship product, NetVendor Compliance, helps property management companies, vendors ... Experience with NICE inContact or other similar contact center programs NetVendor's Benefits ...

SKYGEN

Supervisor - Helpdesk

Menomonee Falls, WI · Hybrid

Responsible for daily Helpdesk operations, providing technical support, managing escalations, and ... Experience with Nice Incontact and Ring Central * Basic understanding of networking (VLANS, Routing ...

NetVendor

Customer Service Representative

Tualatin, OR

$16.75 - $22.75/hr

Our innovative flagship product, NetVendor Compliance, helps property management companies, vendors ... Experience with NICE inContact or other similar contact center programs NetVendor's Benefits ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

Our innovative flagship product, NetVendor Compliance, helps property management companies, vendors ... Experience with NICE inContact or other similar contact center programs NetVendors Benefits Package

NetVendor LLC

Customer Service Supervisor

Tualatin, OR · On-site

Our innovative flagship product, NetVendor Compliance, helps property management companies, vendors ... Experience with NICE inContact or other similar contact center programs * Preferred: Bilingual ...

TTEC Digital

Principal Architect, NICE CXone

Austin, TX · On-site +1

$170K - $200K/yr

Participate in field Professional Services and Managed Services communications with Partners to ... inContact/NICE CXOne and/or other cloud telephony platform. NICE CXone highly preferred.

Lantern

Member Services Operations Lead

Dallas, TX

Experience with enterprise contact center platforms and workforce management tools (e.g., NICE, inContact, IEX, Five9), desktop tools, and telecommunications systems. * Familiarity with multichannel ...

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Inside Sales Representative - Budget Blinds

Inside Sales Representative - Budget Blinds

Lutron Electronics Co., Inc

Coopersburg, PA • On-site

Full-time

Posted 12 days ago

Lutron Electronics rating

8.3

Company rating: 8.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

25th of 137 rated electronics manufacturers

Job description

Overview
Lutron Electronics has an opening on the Inside Sales Team to support the growth of the Budget Blinds channel at our Global Headquarters in Coopersburg, PA. This position offers an opportunity to learn more about Lutron's mid-market residential shading customers and products, while utilizing your sales, relationship building and technical skills.
In this role, you will communicate with new and existing channel partners in the Budget Blinds channel, helping with product education, product selection, selling support, lead referrals and order coordination. You will also interact with Lutron salespeople in local markets for a coordinated customer selling model. As a part of the Inside Sales team, you will have the opportunity to showcase your customer-focused skills by providing outstanding sales support that will contribute to the overall growth of Lutron's residential business.
Responsibilities
  • Build relationships with Lutron channel partners via phone, email, chat, and Teams as their main sales contact at Lutron.
  • Utilize our systems, such as Salesforce and NICE inContact, to manage customer interactions and relationships, schedule upcoming meetings, and track KPIs including overall account growth, product category growth, and account activity
  • Onboard new accounts and educate accounts on how to navigate working with Lutron
  • Train existing accounts to utilize proven selling approaches and sales tools in order to grow sales
  • Answer questions/resolve issues in a timely manner
  • Utilize your creative and "outside of the box" thinking skills to propose solutions to the challenges of our business
  • Build a solid knowledge of our innovative lighting and shading products & solutions
  • Gain an understanding of market dynamics in the mid-market residential shading market space

Qualifications
  • Associate or Bachelor's degree required; if less than 5 years of work experience, minimum cumulative 2.80 GPA is required
  • Must be located within commutable distance of Coopersburg, PA to accommodate in-office schedule
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Ability to effectively work in a fast-paced environment while navigating multiple systems

Lutron Electronics' position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.
Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics
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