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Manager Myavatar Jobs (NOW HIRING)

jbfcs

Assistant Director Department

Bronx, NY · On-site

The APD supervises Social Workers, Case Managers, and Case Associates. The APD is responsible for ... Document work in MyAvatar, the Agency's EHR system. * Ability to understand and use the Agency ...

The Jewish Board

Asst Director Dept

Brooklyn, NY · On-site

$77K/yr

The APD supervises Social Workers, Case Managers, and Case Associates. The APD is responsible for ... Document work in MyAvatar, the Agency's EHR system. * Ability to understand and use the Agency ...

jbfcs

Assistant Director

Bronx, NY

The APD supervises Social Workers, Case Managers, and Case Associates. The APD is responsible for ... Document work in MyAvatar, the Agency's EHR system. * Ability to understand and use the Agency ...

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What is the difference between Manager Myavatar vs Customer Service Manager?

AspectManager MyavatarCustomer Service Manager
Required CredentialsRelevant management experience, industry-specific certificationsCustomer service certifications, leadership experience
Work EnvironmentOffice, virtual, or hybrid settings in tech or digital industriesCall centers, retail, hospitality, or service industries
Employer & Industry UsageTech companies, digital platforms, online servicesRetail, hospitality, telecom, and service sectors
Search & Comparison IntentUnderstanding management roles in digital or virtual platformsManaging customer relations and service quality

The Manager Myavatar role typically involves overseeing digital or virtual platform operations, requiring management experience and industry-specific certifications. In contrast, a Customer Service Manager focuses on leading customer support teams in service-oriented industries. While both roles involve leadership and customer interaction, the Manager Myavatar is more tech and digital platform-focused, whereas the Customer Service Manager emphasizes direct customer engagement and service quality management.

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Infographic showing various Manager Myavatar job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 89% In-person, and 11% Remote job distribution.
Electronic Health Records (EHR) Applications Specialist

Electronic Health Records (EHR) Applications Specialist

Samaritan Daytop Village

Queens, NY

$27.47 - $30.22/hr

Full-time

Posted 7 days ago

Samaritan Daytop Village rating

6.4

Company rating: 6.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Overview

Electronic Health Records (EHR) Applications Specialist

$27.47-$30.22 per hour

Samaritan Daytop Village provides life-changing services in mental health, addiction recovery, housing, and more to help individuals and families across New York rebuild their lives. We serve over 33,000 clients annually at more than 60 locations throughout the five boroughs, as well as Suffolk, Rockland, Sullivan, Westchester, and Ulster Counties.  

The Role

Samaritan Daytop Village is seeking a service-oriented Electronic Health Records (EHS) Applications Specialist to provide frontline support for staff and systems across multiple platforms. This role involves troubleshooting technical issues, leading system trainings, supporting project rollouts, and collaborating with both internal teams and external vendors. The ideal candidate is proactive, detail-oriented, and committed to delivering high-quality support in a dynamic and diverse work environment. 

Responsibilities

What You Will Do

  • Provide technical support and training to staff on platforms including myAvatar, NextGen, Tableau, Relias, and Integrify

  • Develop user guides and troubleshooting documentation, and create and lead presentations to aid in adoption of processes and procedures

  • Lead project planning and implementation efforts, including go-live preparation, bug identification and identifying fixes

  • Support multiple sites by developing custom forms and delivering tailored IT software solutions to meet operational needs

  • Collaborate with vendors to support system-related bids, procurement processes, and inventory management.

Qualifications

Who You Will Be

  • Experience providing IT help desk support with a strong focus on customer service

  • Familiarity with Electronic Health Records (EHR) systems (preferred)

  • Strong communication skills, both verbal and written, with the ability to present information clearly in person and virtually

  • Proven ability to manage time, prioritize tasks, and handle multiple responsibilities

  • Works well independently and collaboratively in a team environment

  • Skilled at building positive working relationships with individuals from diverse backgrounds, including internal staff and external vendors

  • Maintains confidentiality and handles sensitive information appropriately

  • Self-motivated, adaptable, and proactive

  • Willing to participate in on-call rotation and travel regularly to sites throughout the 5 boroughs 

#li-onsite

Employment Type: FULL_TIME

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