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Manager Mazda Service Jobs in Florida (NOW HIRING)

Mazda Motor Corporation

District Sales Manager

Orlando, FL · Remote

$87K - $126K/yr

Customer Experience- drive Customer Experience improvements commensurate with Mazda Premium and ... Improved Retention & Loyalty- Improve sales and service profitability thru a sustainable business ...

Mazda Motor Corporation

District Sales Manager

Orlando, FL · On-site +1

$87K - $126K/yr

Customer Experience- drive Customer Experience improvements commensurate with Mazda Premium and ... Improved Retention & Loyalty- Improve sales and service profitability thru a sustainable business ...

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Manager Mazda Service information

What does a Manager Mazda Service do?

A Manager Mazda Service oversees the daily operations of a Mazda dealership's service department. Their responsibilities include managing service advisors and technicians, ensuring customer satisfaction, maintaining service quality standards, and achieving financial goals. They also handle scheduling, inventory management, and resolving customer complaints. The role requires strong leadership, automotive knowledge, and excellent communication skills.

What are the key skills and qualifications needed to thrive as a Manager Mazda Service?

To thrive as a Manager Mazda Service, you need strong automotive service knowledge, leadership experience, and a background in business or automotive management, often supported by relevant certifications. Familiarity with dealership management systems, Mazda-specific diagnostic tools, and customer relationship management software is essential. Exceptional communication, problem-solving, and team-building skills help you lead staff and ensure customer satisfaction. These skills ensure efficient service operations, high-quality repairs, and a positive customer experience, which are critical for dealership success.

What are the typical challenges a Manager Mazda Service faces in balancing customer satisfaction and operational efficiency?

As a Manager Mazda Service, you'll often need to balance delivering exceptional customer service with maintaining efficient workshop operations. Common challenges include managing high service volumes, ensuring timely completion of repairs, and coordinating schedules between technicians and front-of-house staff. Communication is key, as you'll frequently collaborate with parts departments, warranty administrators, and customers to resolve issues quickly and effectively. Staying updated with Mazda's latest service protocols and fostering ongoing training for your team also play vital roles in achieving both customer satisfaction and operational goals.

What is the difference between Manager Mazda Service vs Service Advisor?

AspectManager Mazda ServiceService Advisor
Primary RoleOversees service department operations, manages staff, and ensures service qualityInteracts with customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service management, certifications like ASE, leadership skillsCustomer service skills, automotive knowledge, certifications like ASE beneficial
Work EnvironmentService department management, administrative tasks, team supervisionCustomer-facing, diagnostic discussions, sales-oriented

The Manager Mazda Service focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications like ASE, but the Manager role emphasizes leadership and management skills, while the Service Advisor centers on customer service and communication.

What is a manager Mazda service position?

A manager Mazda service position involves overseeing the service department at a Mazda dealership, coordinating repairs, managing staff, ensuring customer satisfaction, and maintaining service quality. The role typically requires strong leadership, technical knowledge of Mazda vehicles, and experience in automotive service management.

What are popular job titles related to Manager Mazda Service jobs in Florida?

For Manager Mazda Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Manager Mazda Service jobs in Florida look for?

The top searched job categories for Manager Mazda Service jobs in Florida are:

What cities in Florida are hiring for Manager Mazda Service jobs?

Cities in Florida with the most Manager Mazda Service job openings:

Manager Mazda Service jobs near you
Infographic showing various Manager Mazda Service job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Mazda City Technician

Mazda City of Orange Park

Jacksonville, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Mazda City Technician

Join One of Jacksonville’s Best Places to Work — 8 Years Running!

The Tom Bush Family of Dealerships is growing, and we’re looking for an experienced Mazda City Technician to join our fun team. Great opportunity to grow with a locally-owned and family-operated business.

If you value integrity, transparency, professionalism, and teamwork, and thrive in a fast-paced, people-centered environment, this may be the opportunity for you.

Why Join Us?

  • Award-Winning Culture
    Tom Bush Family of Dealerships has been named one of Jacksonville’s Best Places to Work for eight consecutive years.
  • Stability & Growth
    We are a locally owned, family-operated company with strong roots in the community and a long history of promoting from within. Our average employee tenure is six years, and many of our team members have built lasting careers with us—serving 25 to 40 years with the company.
  • Work-Life Balance
    We are always closed on Sundays because we value time for rest, family, and personal commitments.
  • Comprehensive Benefits
    We invest in our team’s well-being with a comprehensive benefits package that includes medical, dental, vision, and disability coverage, paid time off to recharge, and a 401(k) with up to a 3.5% company match to help you plan for the future.
  • Wellness-Focused Workplace
    Wellness-focused programs include fitness challenges, lunch-and-learn sessions, gym discounts, and health incentives that can add extra cash to your paycheck.
  • Supportive, Family-Friendly Environment
    Professional, respectful workplace committed to safety and employee well-being.

What You’ll Do

  • Perform repair services on automobiles, trucks, and other motor vehicles, ensuring they operate safely and efficiently. 
  • Perform routine maintenance services, including oil changes, tire rotations, and brake inspections.
  • Use advanced diagnostic tools to accurately test and evaluate vehicle components, ensuring optimal performance and identifying any issues for efficient repairs.
  • Conduct thorough quality inspections to ensure that each vehicle meets the highest standards before being returned to the customer.
  • Other duties as assigned
  • Maintain accurate service records and communicate effectively with service advisors regarding vehicle repairs and recommendations.
  • Ensure compliance with safety standards and dealership policies at all times.
  • Collaborate with team members to maintain a clean and organized work environment.

What We’re Looking For

  • Proven experience working with automotive shop equipment and tools.
  • Excellent communication skills and a commitment to delivering exceptional customer service.
  • Strong communication skills paired with a commitment to exceptional customer service.
  • Ability to work in a fast-paced environment while maintaining high-quality workmanship.
  • Valid driver’s license and relevant automotive certifications are preferred.

Who You Will Be Reporting To

You will report directly to the Mazda City Service Manager, Mike Lee, working closely with the service team to ensure the accurate and timely completion of vehicle maintenance and repair tasks. This position provides an excellent opportunity to contribute to the high-quality service standards of Mazda City of Orange Park while enhancing your technical skills within a supportive and collaborative environment.

Tom Bush Family of Dealerships is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment. We make all employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local law. We are committed to creating an inclusive environment where all team members are treated with respect and dignity.

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