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Manager Learning Development Jobs in Phoenix, AZ

Manage RPM Living's learning & development technology stack, content catalogue, and other enterprise learning tools * Understanding company and learner needs to configure and maintain platforms for ...

Manage RPM Living's learning & development technology stack, content catalogue, and other enterprise learning tools * Understanding company and learner needs to configure and maintain platforms for ...

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... Able to execute learning & development programs on complex product sets across multiple business ...

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... Able to execute learning & development programs on complex product sets across multiple business ...

The Manager will be responsible for project management, development, maintenance and delivery of the learning management system, reporting, system access, and learning tools. The manager will support ...

Learning Manager - Arizona

Phoenix, AZ · On-site

$68K - $90K/yr

The Manager will be responsible for project management, development, maintenance and delivery of the learning management system, reporting, system access, and learning tools. The manager will support ...

The Manager will be responsible for project management, development, maintenance and delivery of the learning management system, reporting, system access, and learning tools. The manager will support ...

The Manager will be responsible for project management, development, maintenance and delivery of the learning management system, reporting, system access, and learning tools. The manager will support ...

The Manager will be responsible for project management, development, maintenance and delivery of the learning management system, reporting, system access, and learning tools. The manager will support ...

The Manager will be responsible for project management, development, maintenance and delivery of the learning management system, reporting, system access, and learning tools. The manager will support ...

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Manager Learning Development information

See Phoenix, AZ salary details

$50.6K

$99K

$133.5K

How much do manager learning development jobs pay per year?

As of Jul 13, 2026, the average yearly pay for manager learning development in Phoenix, AZ is $98,992.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $114,700.00 per year, depending on experience, location, and employer.

How does a Manager of Learning and Development typically collaborate with other departments to identify training needs?

A Manager of Learning and Development regularly partners with leaders across departments to assess skill gaps, gather feedback, and align training programs with organizational goals. This often involves conducting needs assessments, participating in strategic meetings, and analyzing performance metrics to ensure learning initiatives support both employee growth and business objectives. Effective collaboration ensures that learning solutions are relevant, timely, and tailored to the unique challenges each department faces.

What is the difference between Manager Learning Development vs Learning and Development Specialist?

AspectManager Learning DevelopmentLearning and Development Specialist
CredentialsBachelor's degree, certifications in training or HR (e.g., CPLP)Bachelor's degree, certifications in training or HR (e.g., CPLP)
Work EnvironmentOversees teams, strategic planning, higher-level managementDelivers training, develops content, supports learning programs
Employer & Industry UsageCorporate, educational, nonprofit sectorsCorporate, educational, nonprofit sectors
Search & Comparison IntentLooking for leadership roles in learning developmentSeeking roles focused on training delivery and content creation

The main difference is that the Manager Learning Development oversees learning strategies and manages teams, while the Learning and Development Specialist focuses on delivering training and developing learning content. Both roles require similar credentials but differ in scope and responsibilities within organizations.

What does a Manager of Learning and Development do?

A Manager of Learning and Development is responsible for overseeing the training and professional growth initiatives within an organization. They design, implement, and evaluate programs that help employees improve their skills and knowledge. This role often involves assessing training needs, managing budgets, collaborating with department heads, and measuring the effectiveness of learning solutions. Ultimately, the goal is to support organizational goals by ensuring employees are well-trained and continuously developing.

What are the key skills and qualifications needed to thrive as a Manager of Learning and Development, and why are they important?

To thrive as a Manager of Learning and Development, you need expertise in instructional design, adult learning principles, project management, and typically a degree in education, HR, or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and relevant certifications like CPLP or ATD are commonly required. Strong communication, leadership, and stakeholder management skills help you drive engagement and foster a culture of continuous learning. These abilities ensure effective development programs that support organizational growth and employee performance.
What are the most commonly searched types of Learning Development jobs in Phoenix, AZ? The most popular types of Learning Development jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Manager Learning Development jobs? Cities near Phoenix, AZ with the most Manager Learning Development job openings:
Infographic showing various Manager Learning Development job openings in Phoenix, AZ as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $98,992 per year, or $47.6 per hour.
Director, Learning Experience (Learning and Organization Development)

Director, Learning Experience (Learning and Organization Development)

TaskUs

Chandler, AZ • On-site

Full-time

Posted 7 days ago


TaskUs rating

7.9

Company rating: 7.9 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

4th of 72 rated call and contact centers


Job description

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer:At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
As the Director, Learning Experience (Learning and Organization Development), you will be responsible for designing, implementing, and evaluating the Talent Roadmap for the organization, aligned with the company's objectives. Talent Roadmap should support the development of all leaders within the business, thus improving organizational effectiveness and employee performance.
SPECIFIC RESPONSIBILITIES
As the Director, Learning Experience (Learning and Organization Development), you will (not limited to):
  • Lead the design, delivery, and evaluation of learning programs, including leadership development, technical skills training, and onboarding initiatives.
  • Partner with functional stakeholders to identify and prioritize learning needs and gaps aligned with business needs, while cultivating a culture of learning.
  • Provide guidance and support to aspiring leaders, facilitate leadership workshops or seminars, and stay updated on industry trends in leadership development practices
  • Deliver engaging and interactive training sessions, workshops, and learning events to diverse audiences, making sure of content relevance, participant engagement, and knowledge retention
  • Coach and develop a team of LnOD professionals, providing guidance, feedback and professional development opportunities to support their growth and success.
  • Develop learning strategies that are clearly aligned to and support business objectives. Design solutions that are relevant, prioritized, and aligned to talent needs.
  • Conceptualize and develop content catering to audiences from different functions.
  • Ensure that the L&OD curriculum is tracked and maintained in the Learning Management System
  • Establish metrics and analytics to measure the impact and effectiveness of learning initiatives, and use data-driven insights to drive continuous improvement.
  • Stay abreast of emerging trends and developments in LnOD, recommending and implementing enhancements to programs and processes as needed.
  • Identify gaps and recommend and create scalable learning solutions to improve learner's retention, job performance and the overall employee experience.
  • Design, development and implementation of the global learning & development strategy and solutions starting from TNA to design & delivery, to impact analysis as per business needs
  • Manage the maintenance and execution of the performance and talent management processes linked to operational and program efficiencies and effectiveness.
  • Provide guidance and support to managers and employees on performance management process, career development and individual learning plans.
  • Manage the LnOD budget, resources, and vendor relationships to optimize ROI and quality of services

Do you have what it takes to become a Director, Learning Experience (Learning and Organization Development)?
Required Skills/Abilities
  • Excellent presentation, interpersonal and influencing skills
  • Ability to coach, mentor, consult, and partner with peers and with other functional leads
  • Learning design and delivery skills
  • Thorough understanding of proven and latest L&OD methods and best practices
  • Exceptionally good verbal and written communication skills
  • Proficiency in MS Office and Learning Management System.

WORK EXPERIENCE
  • 15+ years of global L&OD including learning design and delivery, stakeholder management
  • Experience of having run and managed L&OD for global organizations. Ability to manage global stakeholders. Experience of having delivered learning solutions for LATAM, NAMEULA and APAC

EDUCATION
Master's degree in HR or Organizational Development, Business Administration, or related field;
MBA in HR, or Learning design and delivery certifications, coaching/learning/psychometric certifications will be an added advantage with 10 years of experience in leadership role
OTHER SKILLS
  • Ability to make decisions by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Must be able to foster a positive and productive work environment, with the ability to lead, build teams, and motivate staff
  • Strong organizational and interpersonal management skills
  • Ability to manage time effectively and efficiently
  • Self-motivated and directed with keen attention to detail

LOCATION:
  • Phoenix or Detroit.

Application Window: This position is expected to remain open until 8/7/2026 (at least 7 days from posting). We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

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