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Director Of Learning And Development Jobs in Phoenix, AZ

TTEC

Manager, Learning & Development

Tempe, AZ

You'll report to Director of Learning & Development. Youll embrace our integrated set of Learning Innovation capabilities and provide standardization of design for the delivery of transformative ...

TTEC

Manager, Learning & Development

Tempe, AZ · On-site

You'll report to Director of Learning & Development. You'll embrace our integrated set of Learning Innovation capabilities and provide standardization of design for the delivery of transformative ...

Addison Group

Learning & Development Manager

Phoenix, AZ · On-site

$105K - $115K/yr

This position will serve as the primary architect of learning initiatives, partnering with ... Direct hire opportunity * Standard schedule: Monday-Friday, 8:00 AM-5:00 PM * Reports directly to ...

TaskUs

Learning & Development Manager

Chandler, AZ

$97K - $145K/yr

... and development programs. These programs should be aligned with product-specific training ... of up to 8 Learning Experience Leaders as their direct reports, and other site managers daily to ...

Valid8 Financial, Inc.

Director of Development

Phoenix, AZ · On-site

$120 - $180/hr

The Director of Development is a senior leader responsible for designing and executing a comprehensive fundraising strategy to support capital completion, endowment growth, and sustainable annual ...

ARTS COMMISSION

Director of Development

Scottsdale, AZ · On-site

$85 - $95/hr

Position: Director of Development Type: Full time About Western Spirit Museum Western Spirit Museum tells the story of the North American West through its visual culture. As one of the nation ...

RealFaith

Director of Development

Scottsdale, AZ · On-site

The Role The Director of the Remnant is the chief relationship builder and mission community ... Development * Design and launch a new, elevatedinner circlewithin The Remnant for the ministry ...

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How much do director of learning and development jobs pay per year?

As of Aug 31, 2026, the average yearly pay for director of learning and development in Phoenix, AZ is $112,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,900.00 and $131,600.00 per year, depending on experience, location, and employer.

What does a director of learning and development do?

A Director of Learning and Development is responsible for overseeing an organization's training and professional development programs. They assess the company's needs, design effective learning strategies, and ensure employees have access to resources that enhance their skills and performance. This role involves collaborating with leadership to align training initiatives with business goals, managing training budgets, and evaluating the effectiveness of educational programs. The Director also stays updated on trends in learning technologies and adult education to continuously improve organizational growth.

What are the key skills and qualifications needed to thrive as a director of learning and development?

To thrive as a Director of Learning and Development, you need expertise in instructional design, adult learning theories, organizational development, and typically a degree in HR, education, or a related field. Familiarity with learning management systems (LMS), e-learning platforms, and certifications like CPLP or SHRM are often required. Outstanding leadership, strategic thinking, and strong communication skills help you inspire teams and align training initiatives with business goals. These competencies ensure that learning programs drive employee growth and organizational success in a competitive environment.

What are some common challenges faced by a director of learning and development, and how can they be addressed?

A Director of Learning and Development often faces challenges such as aligning training initiatives with evolving business objectives, demonstrating the ROI of learning programs, and ensuring employee engagement across diverse teams. To address these, it's crucial to maintain close collaboration with key stakeholders, utilize data-driven approaches to measure program effectiveness, and foster a culture of continuous learning. Regular feedback loops and staying updated with industry trends also help adapt strategies to meet organizational needs.

What are the most commonly searched types of Of Learning And Development jobs in Phoenix, AZ?

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Director Of Learning And Development jobs near you
Infographic showing various Director Of Learning And Development job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $106,469 per year, or $51.2 per hour.

Manager, Learning & Development

Tempe, AZ

TTEC
Business Management Consulting • 10K+ employees

5.5

Company rating: 5.5 out of 10

Based on 202 frontline employees who took The Breakroom Quiz

429th of 499 rated business services

Recommended by students

Paid breaks

Respectful managers

Learn more about TTECexternal

Full-time

Medical, PTO

Re-posted 11 days ago

Job description

Manager, Learning & Development
Apply now Save jobSaved job

Your potential has a place here with TTECs award-winning employment experience.As a Manager Learning & Development workingonsite in Tempe, AZ,youll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

What Youll Do
Youll support the standardization of design within TTECs Learning Solutions practice. You'll collaborate with the client project managers to assign necessary resources for the analysis, timeline, and ramp plan for a client. You'll collaborate with clients regarding training and knowledge base resources and processes and will serve as liaison with Learning Solutions team, ensuring communication related to project milestones, soliciting contribution from matrix resources, and collaborating with other groups/resources as needed to build effective learning solutions for our clients.

You'll report to Director of Learning & Development. Youll embrace our integrated set of Learning Innovation capabilities and provide standardization of design for the delivery of transformative learning solutions to our clients.

During a Typical Day, Youll

  • Lead the design and delivery of sales enablement programs that strengthen product knowledge, sales methodologies, systems proficiency, and professional skills.
  • Lead and develop a team of Sales Trainers and Quality Analysts, ensuring alignment between training, quality, and business performance.
  • Oversee the development and governance of sales enablement content, training materials, playbooks, and performance support resources.
  • Establish quality frameworks, evaluation standards, and feedback processes that drive performance improvement and consistency.
  • Analyze sales, quality, and productivity metrics to identify opportunities and implement targeted enablement strategies.
  • Partner with Operations leaders and client stakeholders to align enablement initiatives with business objectives and growth priorities.
  • Oversee onboarding, performance support, and continuous development programs that accelerate productivity and sales effectiveness.

What You Bring to the Role

  • Bachelors degree in Learning & Development/Talent Development/Instructional Design/Cognitive Science/Teaching/(Cognitive) Psychology/Computer Science/IT or a related field; Certification in User Experience (Design) and/or User Interface and/or graphic design and/or virtual/digital learning and digital media or equivalent technical and practical experience

  • 2+years experience in people management working with large teams

  • Experience in facilitating focus groups, usability sessions, and subject matter expert interviews

  • Strong project management skills and familiarity with task management/productivity software (such as Monday, MS Project, Trello, etc.)

What You Can Expect

  • Supportive of your career and professional development

  • An inclusive culture and community minded organization where giving back is encouraged

  • A global team of curious lifelong learners guided by our company values

  • Ask us about our paid time off (PTO) and wellness and healthcare benefits

  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

The anticipated compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

About TTEC
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Location/Division Tempe, Arizona Job Requisition 04CU3
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