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Manager Of Learning And Development Jobs in Phoenix, AZ

TTEC

Manager, Learning & Development

Tempe, AZ · On-site

As a Manager Learning & Development workingonsite in Tempe, AZ,youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are ...

Addison Group

Learning & Development Manager

Phoenix, AZ · On-site

$105K - $115K/yr

Learning & Development Manager Location (City, State): Scottsdale, AZ Compensation: $105,000 - $115 ... This position will serve as the primary architect of learning initiatives, partnering with ...

TaskUs

Learning & Development Manager

Chandler, AZ

$97K - $145K/yr

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... Two years of previous management experience, preferably in the training or learning development ...

TTEC

Manager, Learning & Development

Tempe, AZ · On-site

What You'll Do You'll support the standardization of design within TTEC's Learning Solutions practice. You'll collaborate with the client project managers to assign necessary resources for the ...

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Manager Of Learning And Development information

See Phoenix, AZ salary details

$50.6K

$99K

$133.5K

How much do manager of learning and development jobs pay per year?

As of Aug 30, 2026, the average yearly pay for manager of learning and development in Phoenix, AZ is $98,992.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $114,700.00 per year, depending on experience, location, and employer.

What does a manager of learning and development do?

A Manager of Learning and Development is responsible for overseeing the training and professional growth programs within an organization. They assess training needs, design and implement learning initiatives, and evaluate their effectiveness to ensure employees have the skills required for their roles. Additionally, they work with leadership to align development strategies with business goals and foster a culture of continuous learning.

What are the key skills and qualifications needed to thrive as a manager of learning and development?

To thrive as a Manager of Learning and Development, you need expertise in instructional design, adult learning principles, and organizational development, typically supported by a degree in education, HR, or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and certifications such as CPLP or SHRM-CP are often required. Strong leadership, communication, and project management skills help you inspire teams and drive organizational learning initiatives. These competencies are vital for effectively developing talent, fostering employee engagement, and supporting business goals through impactful learning programs.

What are some common challenges faced by a manager of learning and development, and how can they be overcome?

A Manager of Learning and Development often faces challenges such as aligning training programs with organizational goals, engaging diverse learners, and measuring the effectiveness of learning initiatives. Overcoming these challenges requires strong collaboration with department leaders to understand business needs, leveraging a variety of training methods to accommodate different learning styles, and implementing robust evaluation metrics to assess program impact. Staying current with instructional technologies and fostering a culture of continuous learning also help ensure that development initiatives remain relevant and effective.

What is the difference between Manager Of Learning And Development vs Learning Coordinator?

AspectManager Of Learning And DevelopmentLearning Coordinator
CredentialsBachelor's degree, certifications in training or HR (e.g., CPLP)Bachelor's degree, training or education background
Work EnvironmentStrategic planning, team management, policy developmentOrganizing training sessions, administrative support
Employer & IndustryCorporate, educational, or nonprofit sectorsEducational institutions, corporate training departments
Search & Comparison IntentUnderstanding leadership roles in L&DEntry-level or support roles in training

The Manager Of Learning And Development oversees training strategies, manages teams, and aligns learning initiatives with organizational goals. In contrast, a Learning Coordinator primarily handles logistical tasks like organizing training sessions and supporting trainers. While both roles focus on employee development, the Manager Of Learning And Development has a broader strategic and leadership scope, making it a higher-level position within the learning and development field.

What are the most commonly searched types of Of Learning And Development jobs in Phoenix, AZ?

The most popular types of Of Learning And Development jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Manager Of Learning And Development jobs?

Cities near Phoenix, AZ with the most Manager Of Learning And Development job openings:

Manager Of Learning And Development jobs near you
Infographic showing various Manager Of Learning And Development job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $98,992 per year, or $47.6 per hour.

Manager, Learning & Development

Tempe, AZ • On-site

TTEC
Business Management Consulting • 10K+ employees

5.5

Company rating: 5.5 out of 10

Based on 202 frontline employees who took The Breakroom Quiz

430th of 499 rated business services

Recommended by students

Paid breaks

Respectful managers

Learn more about TTECexternal

Full-time

Medical, PTO

Re-posted 10 days ago

Job description

Manager, Learning & Development
Apply now Save jobSaved job

Your potential has a place here with TTECs award-winning employment experience.As a Manager Learning & Development workingonsite in Tempe, AZ,youll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

What Youll Do
Youll support the standardization of design within TTECs Learning Solutions practice. You'll collaborate with the client project managers to assign necessary resources for the analysis, timeline, and ramp plan for a client. You'll collaborate with clients regarding training and knowledge base resources and processes and will serve as liaison with Learning Solutions team, ensuring communication related to project milestones, soliciting contribution from matrix resources, and collaborating with other groups/resources as needed to build effective learning solutions for our clients.

You'll report to Director of Learning & Development. Youll embrace our integrated set of Learning Innovation capabilities and provide standardization of design for the delivery of transformative learning solutions to our clients.

During a Typical Day, Youll

  • Lead the design and delivery of sales enablement programs that strengthen product knowledge, sales methodologies, systems proficiency, and professional skills.
  • Lead and develop a team of Sales Trainers and Quality Analysts, ensuring alignment between training, quality, and business performance.
  • Oversee the development and governance of sales enablement content, training materials, playbooks, and performance support resources.
  • Establish quality frameworks, evaluation standards, and feedback processes that drive performance improvement and consistency.
  • Analyze sales, quality, and productivity metrics to identify opportunities and implement targeted enablement strategies.
  • Partner with Operations leaders and client stakeholders to align enablement initiatives with business objectives and growth priorities.
  • Oversee onboarding, performance support, and continuous development programs that accelerate productivity and sales effectiveness.

What You Bring to the Role

  • Bachelors degree in Learning & Development/Talent Development/Instructional Design/Cognitive Science/Teaching/(Cognitive) Psychology/Computer Science/IT or a related field; Certification in User Experience (Design) and/or User Interface and/or graphic design and/or virtual/digital learning and digital media or equivalent technical and practical experience

  • 2+years experience in people management working with large teams

  • Experience in facilitating focus groups, usability sessions, and subject matter expert interviews

  • Strong project management skills and familiarity with task management/productivity software (such as Monday, MS Project, Trello, etc.)

What You Can Expect

  • Supportive of your career and professional development

  • An inclusive culture and community minded organization where giving back is encouraged

  • A global team of curious lifelong learners guided by our company values

  • Ask us about our paid time off (PTO) and wellness and healthcare benefits

  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

The anticipated compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

About TTEC
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Location/Division Tempe, Arizona Job Requisition 04CU3
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