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Manager Information Technology Jobs in Renton, WA

Nintex

Manager, IT Support

Bellevue, WA · On-site

The IT Support Manager is responsible for leading Nintex's global IT Support function and delivering a reliable, secure, and high-quality technology experience for employees worldwide. This role ...

Nintex

Manager, IT Support

Bellevue, WA · On-site

The IT Support Manager is responsible for leading Nintex's global IT Support function and delivering a reliable, secure, and high-quality technology experience for employees worldwide. This role ...

Costco IT

Manager - IT Pharmacy

Issaquah, WA · On-site

$75 - $88.25/hr

Position Summary As a member of the IT Management Team, you are responsible for managing, developing, and leading a team of employees. Your role includes leading the specific functional ...

PalAmerican Security

IT Manager

Seattle, WA

$80K/yr

Join PalAmerican as a talented IT Manager and lead the delivery and support of cutting-edge technology services across multiple US locations. This full-time, on-site position offers a fun ...

PalAmerican Security

IT Manager

Seattle, WA

$80K/yr

Join PalAmerican as a talented IT Manager and lead the delivery and support of cutting-edge technology services across multiple US locations. This full-time, on-site position offers a fun ...

Sono Bello

IT Manager

Bellevue, WA · Hybrid

$107K - $131K/yr

Sono Bello is seeking an IT Manager to oversee operational IT services across clinic and corporate locations in a cloud-first healthcare environment. This role ensures technology systems are reliable ...

Brooks Running

Manager, IT Service Desk

Seattle, WA · On-site

As the Manager, IT Service Desk at Brooks, you are responsible for providing vision and leadership to a team of technology professionals responsible for providing global end user technology support ...

Sono Bello

IT Manager

Bellevue, WA · On-site

$125K - $150K/yr

Sono Bello is seeking an IT Manager to oversee operational IT services across clinic and corporate locations in a cloud-first healthcare environment. This role ensures technology systems are reliable ...

Sono Bello

IT Manager

Bellevue, WA · Hybrid

$125K - $150K/yr

Sono Bello is seeking an IT Manager to oversee operational IT services across clinic and corporate locations in a cloud-first healthcare environment. This role ensures technology systems are reliable ...

ClinDCast LLC

IT Manager

Bellevue, WA · On-site

$65 - $70/hr

Help or transport service Job Title: IT Manager Location: Moses Lake, WA (Onsite) We are looking for an IT Manager to lead and support our Desktop Support and Network/Server teams. The role requires ...

Telligentech

Role IT Project Manager

Seattle, WA

$112K - $132K/yr

Role: IT Project Manager Location: Seattle,WA Exp: 8+ years Duration: 9 months Mandatory Skills : -- Minimum 5yrs of senior level experience in Project Management , specifically in IT Project ...

Sea-tac Electric

IT Manager

Milton, WA · On-site

$90K - $135K/yr

We are seeking an IT Manager to join our dynamic team. This role offers the opportunity to lead electrical design projects from concept to completion, ensuring compliance with local codes, standards ...

SeaTac Electric

IT Manager

Milton, WA · On-site

$90K - $135K/yr

We are seeking an IT Manager to join our dynamic team. This role offers the opportunity to lead electrical design projects from concept to completion, ensuring compliance with local codes, standards ...

Allwire Technologies

IT Technician

Redmond, WA · On-site

Allwire Technologies is a boutique managed IT services company, based in Redmond, solving complex technology challenges for businesses that depend on secure, reliable infrastructure. Our small ...

FusionTek

IT Project Manager (MSP)

Federal Way, WA · Remote

$90K - $110K/yr

Since 2007, we've been delivering high‑quality IT infrastructure management and support to small‑ and mid‑sized businesses across the country. As our organization continues to grow, we're ...

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All JobsInformation Technology JobsManager Information Technology JobsManager Information Technology Jobs in Renton, WA

Manager Information Technology information

See Renton, WA salary details

$56.2K

$123.4K

$168.2K

How much do manager information technology jobs pay per year?

As of Aug 18, 2026, the average yearly pay for manager information technology in Renton, WA is $123,401.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,900.00 and $131,000.00 per year, depending on experience, location, and employer.

What does a manager information technology do?

A Manager of Information Technology (IT) oversees the planning, coordination, and direction of IT-related activities within an organization. They are responsible for ensuring that the company’s technology infrastructure is secure, reliable, and meets business needs. This role typically involves managing IT staff, setting IT policies, implementing new systems, and troubleshooting technical issues. IT Managers also work closely with other departments to align technology strategies with organizational goals and often manage budgets and vendor relationships.

What are the key skills and qualifications needed to thrive as a manager information technology?

To thrive as a Manager Information Technology, you need a solid background in IT infrastructure, project management, and leadership, often supported by a degree in computer science or information systems. Familiarity with enterprise software, network security, cloud platforms, and certifications like PMP or ITIL are typically expected. Strong communication, problem-solving, and team-building abilities set standout IT managers apart. These skills and qualifications ensure effective oversight of technology initiatives, alignment with business goals, and seamless team performance in a rapidly evolving field.

What are some common challenges faced by manager information technology, and how can they be addressed?

Information Technology Managers often encounter challenges such as balancing project deadlines with resource constraints, staying updated with rapidly changing technologies, and ensuring robust cybersecurity measures. Proactive communication with stakeholders, ongoing professional development, and fostering a collaborative team environment can help address these issues. Additionally, setting realistic expectations and prioritizing tasks based on business needs are key strategies for overcoming common hurdles in this leadership role.

What is the difference between Manager Information Technology vs Network Administrator?

AspectManager Information TechnologyNetwork Administrator
CertificationsITIL, PMP, CISSP, CompTIA Security+CCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees IT teams, strategic planning, project managementMaintains and manages network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT leadership rolesCommon in organizations with complex network needs

The Manager Information Technology typically has broader responsibilities, focusing on strategic planning, team management, and overseeing IT projects. In contrast, a Network Administrator concentrates on maintaining and troubleshooting network systems. Both roles require relevant certifications and are vital in supporting organizational IT infrastructure, but they differ in scope and daily tasks.

How much is a Manager Information Technology paid?

The average salary for a Manager in Information Technology typically ranges from $90,000 to $150,000 annually, depending on experience, location, and industry. Managers often oversee teams, projects, and budgets, and may require certifications such as PMP or ITIL.

Is information technology hard to become an information technology manager?

Becoming an IT manager typically requires a combination of technical skills, such as knowledge of networks and systems, and leadership experience. It often involves progressing through roles like IT analyst or specialist, gaining certifications like PMP or CISSP, and developing management skills over several years.

Which manager information technology job is the highest paid?

The highest-paid manager in information technology is typically the Chief Information Officer (CIO), who oversees an organization's IT strategy and operations. CIOs often have extensive experience, advanced certifications, and leadership skills, with salaries that can exceed $200,000 annually depending on the industry and company size.

What are the most commonly searched types of Information Technology jobs in Renton, WA?

The most popular types of Information Technology jobs in Renton, WA are:

What cities near Renton, WA are hiring for Manager Information Technology jobs?

Cities near Renton, WA with the most Manager Information Technology job openings:

Manager Information Technology jobs near you
Infographic showing various Manager Information Technology job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $123,401 per year, or $59.3 per hour.

Manager, IT Support

Nintex

Bellevue, WA • On-site

Full-time

Retirement, PTO

Posted 26 days ago

Job description

About Nintex:
At Nintex, we are transforming the way people work, everywhere.
As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.
We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people's curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.
About the role:
The IT Support Manager is responsible for leading Nintex's global IT Support function and delivering a reliable, secure, and high-quality technology experience for employees worldwide. This role oversees service desk operations, end-user computing, endpoint management, knowledge management, and support service delivery across all regions.
The IT Support Manager combines operational leadership, technical expertise, and continuous improvement practices to ensure support services meet business expectations and defined service levels. This leader is responsible for developing and mentoring support personnel, driving operational excellence, improving employee experience, and implementing scalable processes, automation, and self-service capabilities.
The IT Support Manager leads a globally distributed support organization operating across multiple regions and time zones. This role is responsible for building, developing, and managing a follow-the-sun support model that delivers consistent service levels, operational coverage, and employee support worldwide. The manager ensures alignment of processes, service standards, performance expectations, and employee experience across all support locations while fostering a collaborative "one team" culture.
Working closely with Infrastructure, Security, Business Applications, People & Culture, and executive stakeholders, the IT Support Manager plays a critical role in enabling employee productivity and supporting Nintex's global growth initiatives.
Your contribution will be:
Global Team Leadership
  • Lead and develop a globally distributed IT Support organization spanning multiple regions and time zones.
  • Manage a follow-the-sun support model that provides consistent global coverage and service delivery.
  • Support and create standardized operating procedures, escalation paths, and service standards across all support locations.
  • Manage and build a highly engaged and collaborative team culture across geographically dispersed resources.
  • Develop future leaders through coaching, mentoring, succession planning, and career development initiatives.
  • Ensure consistent performance expectations, support quality, and employee experience globally.
  • Partner with regional business leaders to balance local needs with global standards.
  • Drive workforce planning, capacity management, and organizational scaling to support company growth.

IT Support Leadership
  • Lead and develop the global IT Support team to deliver exceptional service and employee experience.
  • Establish operational priorities, team objectives, and performance expectations.
  • Manage staffing, workload distribution, regional coverage, and escalation processes.
  • Foster a culture of accountability, continuous improvement, and customer service excellence.
  • Act as the senior escalation point for critical employee-impacting issues.

Service Delivery & Operations
  • Own support service delivery, ensuring achievement of service level objectives and operational KPIs.
  • Monitor and improve response times, resolution times, customer satisfaction, and support effectiveness.
  • Conduct regular operational reviews and provide reporting to IT leadership.
  • Develop scalable support processes and governance frameworks that support business growth.
  • Establish service catalogs, support standards, and operational metrics.
  • Drive continuous improvement initiatives using operational data and employee feedback.

End User Computing & Workplace Technology
  • Oversee the lifecycle management of corporate devices, endpoint services, and workplace technology platforms.
  • Manage and support ongoing end user licensing requests and allocation.
  • Ensure effective administration of Microsoft Intune, endpoint compliance, software deployment, and endpoint security controls.
  • Lead onboarding, transfer, and offboarding technology processes.
  • Drive endpoint standardization, lifecycle management, and hardware refresh programs.
  • Partner with Infrastructure and Security teams to deliver a secure and productive workplace technology experience.

Knowledge Management & Automation
  • Own the support knowledge management strategy and self-service experience.
  • Maintain and continuously improve the quality and effectiveness of support documentation and knowledge articles.
  • Improve support efficiency through automation, workflow optimization, and AI-enabled support capabilities.
  • Partner with technical teams to develop user education materials, support documentation, and operational standards.
  • Reduce manual effort through process simplification and technology enablement.

Incident, Problem & Change Management
  • Act as the senior escalation point for major end-user impacting incidents.
  • Partner with Infrastructure and Security teams to coordinate incident response and remediation activities.
  • Lead root cause analysis and corrective action efforts.
  • Monitor support trends and proactively identify recurring issues and improvement opportunities.
  • Ensure proper change management and communication practices for employee-facing technology changes.

Vendor & Asset Management
  • Manage vendors, contracts, and technologies that support end-user computing and service desk operations.
  • Continually evaluate and optimize spend across end user facing hardware, software and tools supporting them.
  • Participate in technology evaluations, renewals, and vendor performance reviews.
  • Ensure support tooling remains modern, effective, and aligned with business requirements.
  • Maintain effective asset management processes, inventory controls, and operational documentation.

Governance, Risk & Compliance
  • Ensure support operations comply with corporate security policies, audit requirements, and regulatory obligations.
  • Support SOC2, ISO 27001, and internal control activities related to end-user computing and service delivery.
  • Partner with Security and Compliance teams to maintain operational controls and improve governance maturity.
  • Ensure accurate record keeping, system audits, and compliance reporting where required.

To be successful, we think you need:
  • Bachelor's degree in Information Systems, Computer Science, Business Technology, or a related field, or equivalent experience.
  • 5+ years of experience leading IT Support, Service Desk, or End User Computing teams.
  • Experience managing globally distributed teams across multiple regions and time zones.
  • Experience supporting global organizations and remote workforces.
  • Strong understanding of Microsoft 365, Entra ID, Intune, endpoint management, and modern workplace technologies.
  • Experience administering ITSM platforms such as Zendesk, ServiceNow, Freshservice, or equivalent solutions.
  • Strong operational reporting, service management, and KPI ownership experience.
  • Demonstrated success leading organizational change, support transformation, and process improvement initiatives.
  • Exceptional communication, stakeholder management, and leadership skills.

Preferred Qualifications:
  • ITIL Foundation or higher certification.
  • Experience supporting SaaS or technology organizations.
  • Experience leading follow-the-sun support organizations.
  • Experience implementing automation, AI, and self-service support solutions.
  • Experience supporting SOC2, ISO 27001, or similar compliance frameworks.

What's in it for you?
Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.
While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including
  • Global Gratitude and Recharge Days
  • Flexible, paid time off policy
  • Employee wellness programs and counseling resources
  • Meaningful peer recognition and awards
  • Paid parental leave
  • Invention/patenting assistance
  • Community impact, paid volunteer time, and opportunities
  • Intercultural learning and celebration
  • Multiple tools through which to learn and grow, and an incredible global community

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.
Target Compensation Range (US ONLY): 120,000 - 150,000 USD annually. On target compensation refers to the base salary and applicable variable target for this role. The range is an estimate, base pay will ultimately be decided at the offer stage, based on an individual candidate's skills and experience aligned with the needs of the role. Base pay may vary based on several factors including geographic location, role specific qualifications, and seniority. Nintex also offers a competitive benefits package including paid time off, twelve paid holidays, 401(k) with employer match, and more.
Nintex participates in E-Verify for work authorization. We are an Equal Employment Opportunity Organization.

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