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Entry Level Information Technology Jobs in Renton, WA

Onsite IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

Job Overview Provide entry-level onsite IT support for end users by following documented procedures and escalation paths. This role focuses on basic troubleshooting, customer assistance, and hands-on ...

Logistics Office Associate

Kent, WA · On-site

$20.50 - $28/hr

... entry. It also includes warehouse/driver support such as communicating with drivers, sales, and vendors when needed, and creating, and maintaining logistics-related data and reports. Other tasks may ...

Logistics Office Associate

Kent, WA · On-site

$20.50 - $28/hr

... entry. It also includes warehouse/driver support such as communicating with drivers, sales, and vendors when needed, and creating, and maintaining logistics-related data and reports. Other tasks may ...

... Systems, IT * Highly motivated, self-learner, and technically inquisitive * Experience in ... entry level position the additional skills and Project work with hands on experience building ...

... IT Knowledge of Core Java , javascript , C++ or software programming Spring boot, Microservices, Docker, Jenkins, Github, Kubernates and REST API's experience For data Science/Data Analyst/AI ...

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Entry Level Information Technology information

See Renton, WA salary details

$12

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$44

How much do entry level information technology jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level information technology in Renton, WA is $25.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Information Technology professional, and why are they important?

To thrive as an Entry Level Information Technology professional, you need a basic understanding of computer systems, networks, troubleshooting, and often a relevant degree or IT certifications such as CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and common office software is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this position. These skills and qualities are important because they enable efficient support, minimize downtime, and ensure smooth IT operations for organizations.

What are some common challenges faced by entry-level IT professionals, and how can they overcome them?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar issues, and effectively communicating technical information to non-technical colleagues. To overcome these hurdles, it's helpful to proactively seek mentorship, participate in team discussions, and utilize online learning resources to stay current. Building strong problem-solving skills and a collaborative attitude can also make it easier to navigate the fast-paced IT environment and contribute positively to the team.

What are entry level information technology jobs?

Entry level information technology (IT) jobs are positions designed for individuals who are new to the IT field, often requiring little to no professional experience. These roles typically involve basic technical support, troubleshooting hardware and software issues, assisting with network maintenance, and helping users with IT-related problems. Common titles include IT Support Specialist, Help Desk Technician, and Junior Systems Administrator. Entry level IT jobs provide foundational experience and skills that can lead to more advanced roles in the industry.

What is the difference between Entry Level Information Technology vs Help Desk Technician?

AspectEntry Level Information TechnologyHelp Desk Technician
Required CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA A+)
Work EnvironmentVaries across IT departments, including hardware, software, and network supportPrimarily customer support, troubleshooting, and technical assistance
Employer & Industry UsageUsed across various industries for general IT support rolesCommonly found in organizations with internal IT support teams
Search & Comparison IntentUnderstanding entry-level IT roles and career pathsFocusing on technical support and troubleshooting skills

Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.

What are the most commonly searched types of Information Technology jobs in Renton, WA? The most popular types of Information Technology jobs in Renton, WA are:
What are popular job titles related to Entry Level Information Technology jobs in Renton, WA? For Entry Level Information Technology jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Entry Level Information Technology jobs in Renton, WA look for? The top searched job categories for Entry Level Information Technology jobs in Renton, WA are:
What cities near Renton, WA are hiring for Entry Level Information Technology jobs? Cities near Renton, WA with the most Entry Level Information Technology job openings:
Onsite IT Support Technician

Onsite IT Support Technician

Milestone Technologies, Inc.

Seattle, WA • On-site

$24.50 - $33.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Job Summary:
Milestone Technologies is a global IT managed services firm that partners with organizations to enhance their technology and infrastructure. The Onsite IT Support Technician will provide entry-level onsite IT support for end users, focusing on basic troubleshooting, customer assistance, and hands-on support with training and guidance provided.
Responsibilities:
• Provide walk-up and desk-side support for common IT issues
• Assist users with basic questions and requests
• Support new hire and intern onboarding activities
• Deliver friendly, professional customer service
• Escalate issues when troubleshooting steps are exhausted
• Assist with setup and basic troubleshooting of:Laptops, monitors, keyboards, mice, and peripherals Mobile phones and tablets
• Perform simple break/fix actions: Device swaps Cable replacement Power and connectivity checks
• Support basic printer issues (paper jams, toner replacement)
• Assist users with common applications, including:Google WorkspaceMicrosoft OfficeZoom and Slack
• Help users with login issues, password resets, and MFA prompts
• Follow runbooks to resolve common application issues
• Perform basic conference room checks:Powering on equipmentVerifying displays and connections
• Report and escalate AV issues using documented procedures
• Assist users with basic connectivity issues:Wi-Fi connectionVPN login
• Perform simple checks (cables, adapters, device settings)
• Escalate network issues to senior support teams
• Assist with:Account access requestsDevice enrollment and setup
• Follow security procedures for device handling and returns
• Help manage IT inventory and storage areas
• Assist with asset tagging and equipment tracking
• Prepare equipment for new hires, reuse, or return
• Support equipment vending machines if applicable
• Follow documented procedures, runbooks, and checklists
• Accurately log and update tickets in the ITSM system
• Participate in training, onboarding, and refresher sessions
• Ask questions and seek guidance when needed
• Meet assigned ticket volume targets
• Follow SLAs and escalation timelines
• Maintain positive customer satisfaction scores
• Respond promptly to walk-up and chat requests
Qualifications:
Required:
• 0–1 year of IT support or customer service experience (training provided)
• Basic familiarity with: Windows or macOS, Common productivity tools
• Strong communication and customer service skills
• Willingness to learn and follow procedures
• Reliable onsite presence and punctuality
Preferred:
• IT coursework, certification, or technical training
• Experience in retail, hospitality, or customer support roles
• Interest in growing a career in IT support
Company:
Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe. Founded in 1997, the company is headquartered in Fremont, USA, with a team of 1001-5000 employees. The company is currently Late Stage.