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Manager Information Technology Jobs in Wisconsin

Scottish Rite for Children

WI · On-site

$120 - $180/hr

The Manager, IT Service Delivery & End User Operations provides strategic and operational leadership for enterprise IT support services across the health system. This role is responsible for leading ...

Lake Superior Community Health Center

IT Manager

Superior, WI · On-site

$90K - $111K/yr

An Information Technology Manager applies technical expertise to the implementation, monitoring, and maintenance of IT systems to support LSCHC staff in caring for patients. IT Managers typically ...

Lake Superior Community Health Center

IT Manager

Superior, WI · On-site

$90K - $111K/yr

An Information Technology Manager applies technical expertise to the implementation, monitoring, and maintenance of IT systems to support LSCHC staff in caring for patients. IT Managers typically ...

Faith Technologies

IT Vendor Manager

Menasha, WI · On-site

$97K - $119K/yr

A Bachelor's degree in IT, Business Administration, or Supply Chain Management Experience: 7 years of IT vendor management experience, with at least 3 years focused on IT professional services.

Fortebankwi

WI · On-site

$150 - $210/hr

Risk Management * IT Risk Assessment * Cybersecurity * Framework Assessment (NIST) * Ransomware Assessment (RSTAT) * Asset Management * Hardware * Software * Mobile Devices * Facilitate IT Audits ...

Forte Bank

IT Director

Hartford, WI · On-site

Risk Management * IT Risk Assessment * Cybersecurity * Framework Assessment (NIST) * Ransomware Assessment (RSTAT) * Asset Management * Hardware * Software * Mobile Devices * Facilitate IT Audits ...

Forte Bank

IT Director

Hartford, WI · On-site

Risk Management * IT Risk Assessment * Cybersecurity * Framework Assessment (NIST) * Ransomware Assessment (RSTAT) * Asset Management * Hardware * Software * Mobile Devices * Facilitate IT Audits ...

Faith Technologies Inc.

IT Vendor Manager

Menasha, WI · On-site

$97K - $119K/yr

A Bachelor's degree in IT, Business Administration, or Supply Chain Management Experience: 7 years of IT vendor management experience, with at least 3 years focused on IT professional services.

ACD Distribution

IT Manager

Middleton, WI · On-site

$97K - $119K/yr

The IT Manager is resposible for all areas of ACD's computing and data services environments. This includes hardware and software administration of servers, desktops, networking, security, e-mail ...

ACD Distribution

IT Manager

Middleton, WI · Hybrid

$97K - $119K/yr

The IT Manager is resposible for all areas of ACD's computing and data services environments. This includes hardware and software administration of servers, desktops, networking, security, e-mail ...

WIN Technology

IT Sales Consultant

Eau Claire, WI · On-site

This position will focus on working on finding new and managing existing clients for the IT Services side of the organization. Candidates must have the skill to articulate the organization ...

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All JobsInformation Technology JobsManager Information Technology JobsManager Information Technology Jobs in Wisconsin

Manager Information Technology information

See Wisconsin salary details

$50.5K

$110.7K

$150.9K

How much do manager information technology jobs pay per year?

As of Sep 5, 2026, the average yearly pay for manager information technology in Wisconsin is $110,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,900.00 and $117,600.00 per year, depending on experience, location, and employer.

What does a manager information technology do?

A Manager of Information Technology (IT) oversees the planning, coordination, and direction of IT-related activities within an organization. They are responsible for ensuring that the company’s technology infrastructure is secure, reliable, and meets business needs. This role typically involves managing IT staff, setting IT policies, implementing new systems, and troubleshooting technical issues. IT Managers also work closely with other departments to align technology strategies with organizational goals and often manage budgets and vendor relationships.

What are the key skills and qualifications needed to thrive as a manager information technology?

To thrive as a Manager Information Technology, you need a solid background in IT infrastructure, project management, and leadership, often supported by a degree in computer science or information systems. Familiarity with enterprise software, network security, cloud platforms, and certifications like PMP or ITIL are typically expected. Strong communication, problem-solving, and team-building abilities set standout IT managers apart. These skills and qualifications ensure effective oversight of technology initiatives, alignment with business goals, and seamless team performance in a rapidly evolving field.

What are some common challenges faced by manager information technology, and how can they be addressed?

Information Technology Managers often encounter challenges such as balancing project deadlines with resource constraints, staying updated with rapidly changing technologies, and ensuring robust cybersecurity measures. Proactive communication with stakeholders, ongoing professional development, and fostering a collaborative team environment can help address these issues. Additionally, setting realistic expectations and prioritizing tasks based on business needs are key strategies for overcoming common hurdles in this leadership role.

What is the difference between Manager Information Technology vs Network Administrator?

AspectManager Information TechnologyNetwork Administrator
CertificationsITIL, PMP, CISSP, CompTIA Security+CCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees IT teams, strategic planning, project managementMaintains and manages network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT leadership rolesCommon in organizations with complex network needs

The Manager Information Technology typically has broader responsibilities, focusing on strategic planning, team management, and overseeing IT projects. In contrast, a Network Administrator concentrates on maintaining and troubleshooting network systems. Both roles require relevant certifications and are vital in supporting organizational IT infrastructure, but they differ in scope and daily tasks.

How much is a Manager Information Technology paid?

The average salary for a Manager in Information Technology typically ranges from $90,000 to $150,000 annually, depending on experience, location, and industry. Managers often oversee teams, projects, and budgets, and may require certifications such as PMP or ITIL.

Is information technology hard to become an information technology manager?

Becoming an IT manager typically requires a combination of technical skills, such as knowledge of networks and systems, and leadership experience. It often involves progressing through roles like IT analyst or specialist, gaining certifications like PMP or CISSP, and developing management skills over several years.

Which manager information technology job is the highest paid?

The highest-paid manager in information technology is typically the Chief Information Officer (CIO), who oversees an organization's IT strategy and operations. CIOs often have extensive experience, advanced certifications, and leadership skills, with salaries that can exceed $200,000 annually depending on the industry and company size.

What are the most commonly searched types of Information Technology jobs in Wisconsin?

The most popular types of Information Technology jobs in Wisconsin are:

What job categories do people searching Manager Information Technology jobs in Wisconsin look for?

The top searched job categories for Manager Information Technology jobs in Wisconsin are:

What cities in Wisconsin are hiring for Manager Information Technology jobs?

Cities in Wisconsin with the most Manager Information Technology job openings:

Manager Information Technology jobs near you
Infographic showing various Manager Information Technology job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $110,733 per year, or $53.2 per hour.

IT Service Delivery & End User Operations Manager

Scottish Rite for Children

WI • On-site

$120 - $180/hr

Other

Posted 4 days ago

Key responsibilities

  • Lead enterprise IT support operations including Help Desk, desktop support, endpoint services, and operational service coordination across hospital and clinic locations

  • Oversee incident, request, problem, and change management processes, coordinate major incident response activities, and develop operational dashboards and KPI reporting

  • Lead implementation and adoption of AI-enabled support capabilities, automate operational tasks, and drive self-service initiatives to improve service efficiency and support modernization efforts

Scottish Rite For Children rating

8.5

Company rating: 8.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

54th of 1,065 rated hospitals

Job description

The Manager, IT Service Delivery & End User Operations provides strategic and operational leadership for enterprise IT support services across the health system. This role is responsible for leading end‑user support operations, IT service delivery governance, operational process maturity, and continuous improvement initiatives while ensuring reliable, secure, and high‑quality technology services for clinical and business operations. The position combines leadership oversight for the Help Desk, Desktop Support, endpoint operations, and IT service management (ITSM) processes into a centralized operational leadership role. The Manager partners closely with Infrastructure, Applications, Cybersecurity, Clinical Informatics, and business leaders to ensure technology services align with organizational priorities, patient care delivery, cybersecurity requirements, and operational excellence objectives. This role also serves as a key driver for modernization initiatives through the adoption of AI‑enabled support capabilities, automation technologies, operational analytics, self‑service strategies, and workflow optimization to improve efficiency, scalability, and the overall end‑user experience.

Key ResponsibilitiesIT Service Delivery & Operational Leadership
  • Lead enterprise IT support operations including Help Desk, desktop support, endpoint services, and operational service coordination across hospital and clinic locations
  • Establish accountability for service delivery performance, SLA attainment, escalation management, and customer satisfaction metrics
  • Oversee incident, request, problem, and change management processes across IT operational teams
  • Coordinate major incident response activities, outage communications, operational recovery efforts, and root cause analysis
  • Develop operational dashboards, KPI reporting, trend analysis, and executive‑level service reporting
  • Ensure operational consistency and standardized support processes across all facilities and departments
Healthcare Technology Support
  • Support mission‑critical clinical and operational technologies including Epic, clinical workstations, WOWs (Workstations on Wheels), printers, badge authentication systems, mobile devices, and endpoint peripherals
  • Partner with clinical leadership and operational departments to ensure technology services support patient care workflows and clinician efficiency
  • Coordinate operational support activities for hospitals, clinics, therapy services, and administrative departments
  • Ensure support processes minimize disruption to patient care operations and maintain high availability standards
  • Support operational readiness initiatives related to healthcare compliance, accreditation, and audit requirements
AI, Automation & Operational Modernization
  • Lead implementation and adoption of AI‑enabled IT support capabilities including virtual agents, intelligent ticket routing, automated ticket summarization, knowledge recommendations, and predictive operational analytics
  • Identify opportunities to automate repetitive operational tasks and improve service efficiency through workflow automation and endpoint management technologies
  • Drive self‑service initiatives including knowledge management, user enablement resources, automation workflows, and service catalog optimization
  • Collaborate with engineering and infrastructure teams to modernize endpoint provisioning, patch management, software deployment, and operational workflows
  • Evaluate emerging AI and automation technologies that enhance service quality, operational scalability, and workforce efficiency
  • Promote a data‑driven and automation‑first operational culture across support services
ITSM Governance & Continuous Improvement
  • Own and mature ITSM processes and platform utilization including ServiceNow governance and workflow standardization
  • Establish operational standards, escalation procedures, documentation requirements, and service governance controls
  • Drive continuous service improvement initiatives using operational metrics, trend analysis, and user feedback
  • Ensure operational processes align with cybersecurity standards, compliance requirements, and audit readiness objectives
  • Improve visibility into service health, recurring issues, operational risks, and performance trends
Leadership & Team Development
  • Provide leadership, coaching, mentoring, and performance management for support personnel and team leads
  • Foster a culture of accountability, professionalism, collaboration, innovation, and customer service excellence
  • Develop career growth pathways and succession planning opportunities within IT operations
  • Lead organizational change initiatives and operational communication efforts
  • Promote collaboration across Infrastructure, Networking, Security, Applications, and Clinical Informatics teams
Required Qualifications
  • Bachelor’s degree in Information Technology, Healthcare Informatics, Business Administration, or related field equivalent experience considered
  • Minimum of 5 years of progressive IT operations, service delivery, or end‑user support leadership experience
  • Experience managing enterprise Help Desk/Desktop Support operations in complex environments
  • Strong knowledge of IT Service Management (ITSM) principles including Incident, Problem, Change, and Request Management
  • Experience with ServiceNow or comparable ITSM platforms
  • Strong analytical, organizational, leadership, and communication skills
  • Experience leading operational process improvement and service optimization initiatives
Preferred Qualifications
  • Experience within healthcare, hospital systems, or regulated environments
  • Familiarity with Epic support environments and clinical operational workflows
  • Experience with AI‑enabled IT operations, automation platforms, and workflow optimization technologies
  • Experience with endpoint management platforms such as Microsoft Intune, SCCM, KACE, Absolute, SolarWinds, or ManageEngine
  • ITIL certification or equivalent operational governance experience
  • Experience supporting hybrid infrastructure and cloud‑based operational environments
Key Performance Indicators
  • SLA adherence and service responsiveness
  • End‑user satisfaction and clinician experience metrics
  • Reduction in recurring incidents and operational escalations
  • Increased automation adoption and operational efficiency
  • ITSM process maturity and governance compliance
  • Endpoint operational stability and service reliability
  • Operational reporting accuracy and leadership visibility
  • Reduction in manual operational workload through automation initiatives
Equal Opportunity Employer

We are an equal opportunity employer.

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