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Manager Grief Jobs in Raleigh, NC (NOW HIRING)

Everstory Partners

Funeral Manager

Raleigh, NC · On-site

$70K - $80K/yr

We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local ...

Everstory Partners

Funeral Manager

Raleigh, NC · On-site

$70K - $80K/yr

We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local ...

Everstory Partners

Funeral Manager

Raleigh, NC

$70K - $80K/yr

We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local ...

Everstory Partners

Sales Counselor

Wake Forest, NC · On-site

$50K - $75K/yr

We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local ...

Everstory Partners

Sales Counselor

Wake Forest, NC · On-site

$50K - $75K/yr

We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local ...

Everstory Partners

Sales Counselor

Wake Forest, NC

$50K - $75K/yr

We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local ...

Everstory Partners

Funeral Attendant

Raleigh, NC · On-site

$18/hr

We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local ...

Everstory Partners

Funeral Attendant

Raleigh, NC · On-site

$18/hr

We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local ...

Everstory Partners

Funeral Attendant

Raleigh, NC · On-site

$18/hr

We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local ...

HonorBridge

Family Support Coordinator

Chapel Hill, NC

$19.25 - $26/hr

Ability to work independently while managing multiple priorities and responsibilities. * Strong ... Training in grief counseling, crisis intervention, trauma-informed care, or family systems support.

HonorBridge

Family Support Coordinator

Chapel Hill, NC · On-site

$19.25 - $26/hr

Ability to work independently while managing multiple priorities and responsibilities. * Strong ... Training in grief counseling, crisis intervention, trauma-informed care, or family systems support.

HonorBridge

Family Support Coordinator

Chapel Hill, NC · On-site

$19.25 - $26/hr

Ability to work independently while managing multiple priorities and responsibilities. * Strong ... Training in grief counseling, crisis intervention, trauma-informed care, or family systems support.

Varsity Tutors

NBE Tutor

Chapel Hill, NC · Remote

$18 - $40/hr

... business management, and federal and state regulatory compliance. Ability to explain embalming theory, funeral law, and grief counseling principles while preparing mortuary science students for ...

Varsity Tutors

NBE Tutor

Raleigh, NC · Remote

$18 - $40/hr

... business management, and federal and state regulatory compliance. Ability to explain embalming theory, funeral law, and grief counseling principles while preparing mortuary science students for ...

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All JobsGrief JobsManager Grief JobsManager Grief Jobs in Raleigh, NC

Manager Grief information

What does a Manager Grief do?

A Manager Grief, often known as a grief manager or bereavement manager, is a professional who supports individuals and families dealing with loss, such as the death of a loved one. They coordinate grief support services, lead counseling sessions or support groups, and may oversee staff in organizations like hospitals, hospices, or funeral homes. Their role also includes organizing memorial events, providing resources for emotional support, and ensuring that clients receive compassionate care during difficult times. They often collaborate with other mental health professionals to help clients process their grief in a healthy manner.

What are the key skills and qualifications needed to thrive as a Manager Grief, and why are they important?

To thrive as a Grief Manager, you typically need a background in counseling, psychology, or social work, often supported by relevant degrees and state licensure. Familiarity with case management software, crisis intervention protocols, and grief support tools is important for effective client management. Exceptional empathy, strong communication, and resilience are vital soft skills for building trust and supporting individuals through loss. These skills and qualities enable Grief Managers to provide compassionate, effective support and guidance to clients during challenging times.

What are some common challenges faced by a Manager Grief, and how can they be effectively addressed in the workplace?

Managers specializing in grief support often encounter the emotional challenge of supporting clients or employees through loss while maintaining professional boundaries. Navigating sensitive conversations, preventing burnout, and fostering a supportive environment for both staff and clients are key aspects of the role. Building a strong support network among team members and participating in regular supervision or debriefing sessions can help address these challenges. Additionally, ongoing training in grief counseling and self-care practices are vital for long-term success in this field.

What is the difference between Manager Grief vs Customer Service Manager?

AspectManager GriefCustomer Service Manager
Primary RoleHandles employee grief, emotional support, and workplace well-being related to loss or traumaOversees customer service teams, manages customer satisfaction, and resolves client issues
Required CredentialsOften requires counseling, HR, or psychology backgroundTypically requires management experience, communication skills, and customer service training
Work EnvironmentHR departments, employee support programs, mental health initiativesCall centers, retail, corporate offices, hospitality
Industry UsageHealthcare, corporate, nonprofit sectorsRetail, hospitality, telecommunications, finance

While Manager Grief focuses on supporting employees through emotional challenges and workplace trauma, a Customer Service Manager concentrates on managing customer interactions and satisfaction. Both roles require strong communication skills but serve different organizational needs and environments.

What are the most commonly searched types of Grief jobs in Raleigh, NC?

The most popular types of Grief jobs in Raleigh, NC are:

What are popular job titles related to Manager Grief jobs in Raleigh, NC?

For Manager Grief jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Manager Grief jobs in Raleigh, NC look for?

The top searched job categories for Manager Grief jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Manager Grief jobs?

Cities near Raleigh, NC with the most Manager Grief job openings:

Manager Grief jobs near you

Funeral Manager

Raleigh, NC • On-site

Everstory Partners
1 - 5K employees
Learn more about Everstory Partnersexternal

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Job description

Job Type
Full-time
Description
Why Everstory
At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person's journey through loss is unique, and we are committed to providing compassionate and personalized support. We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners' role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.
The Impact You Will Make
This role has an opportunity to make a significant impact on our customer's families and loved ones. The Funeral Manager is responsible for planning, organizing, directing and supervising the general activities of the funeral home. This role will be for a detailed oriented professional that understands the value of providing our families with all options in their time of need. In this position, you will also be responsible for:
  • Direct all activities relating to funeral services- preparation of funeral home facilities, supervision of funeral directors, perform as an arranger when required.
  • Direct and supervise the administrative and support services of the funeral home- embalming services, repair and maintenance services, approve of expenditures for operation of the funeral home and collection of receivables.
  • Plan and implement strategies to increase the client base for the company- including direct involvement in marketing strategies.
  • Ensure close coordination with governmental agencies and service organizations such as the Social Security Administration, Veterans Administration, coroners office, churches, florists, etc.
  • Represent the company on all follow-up services provided, including customer complaints, legal activity, and contract preparations.
  • Administer all of the work schedules of the personnel of the funeral home.
  • Deal directly with vendors of funeral service supplies and support merchandise.
  • Maintain knowledge of the laws and policies relating to the funeral business.
  • May be required to perform embalming and other tasks assigned to the Funeral Director as needed.
  • Other duties as assigned by management.

Core Competencies:
  • Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others.
  • Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.

Requirements
  • 5+ years of experience in the operations of a Funeral Home.
  • Licensed funeral director and embalmer or the ability to obtain a state license.
  • Degree from an accredited school of embalming or mortuary science. A degree in business management or related field is preferred.
  • 1 year of supervisory or management experience.
  • Proven leadership ability, excellent customer service, sales and communication skills.
  • Ability to supervise, motivate, and train personnel; can appropriately handle employee relations and performance issues.
  • Possesses confidence and professionalism to interact with clients over the phone and in person.
  • Enjoys interacting and collaborating effectively with others in a team atmosphere.
  • Must posses a valid drivers license and access to a personal vehicle. Offsite appointments will occur in this role including meetings with clients and community events. Mileage reimbursement is provided for travel associated with job duties.
  • This position requires availability to work some holidays, evenings and weekends as needed.

Our Investment in You
Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including:
  • Base salary pay with a performance-driven bonus plan tied to cemetery and funeral revenue
  • Medical, Dental, Vision, Life, AD&D and STD Insurance
  • Tuition Reimbursement
  • Anniversary Award for each year of service
  • Career Advancement and Training - Aspiring Managers Program
  • Everstory Cares - Employee Assistance Fund
  • Legend Award Program
  • Funeral and Cemetery Benefits
  • Employee Referral Bonus
  • 401k with Company Match

Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.
#EverstoryCareers
Salary Description
$70,000 - $80,000 base salary

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