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Manager Global Service Desk Jobs (NOW HIRING)

TEKsystems

Service Desk Technician

Louisville, KY

$20 - $24/hr

Description 3rd shifts- 10:30pm-7am On-site IT service desk analyst. troubleshooting internal ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

Sonoma Consulting Inc.

Service Desk Analyst

Glenview, IL

$20.25 - $27.50/hr

... Global Service Desk team located in our Glenview, IL office. The successful candidate will be ... highly motivated with a solid technical support background, great communication and customer ...

Commerce

$108 - $162/hr

The Senior Manager, Global Services, is responsible for leading Global Service Managers supporting the Advertising Channel within the Global Services organization. This role oversees team performance ...

New

Bdp International

IT Service Desk Admin

Houston, TX · On-site

Our core values begin at the very top and span the broad reach of our global community. We offer ... Manage projects and documentation from initiation through completion. Collaborate with stakeholders ...

TEKsystems

Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

... A global organization is growing its internal IT Service Desk team and is seeking Entry-Level Service Desk Technicians who are eager to gain hands-on experience in a professional enterprise ...

CRDF Global

Service Desk Analyst

Arlington, VA · On-site

$30 - $35/hr

... Manager) Travel Required No Travel Anticipated CRDF Global is hiring a part-time Service Desk Analyst to support staff technology needs and to build AI agents and automations that handle routine ...

Markel Corporation

Supervisor Service Desk

Glen Allen, VA · On-site

$70 - $97/hr

... our global community of optimists and problem-solvers. We're always pushing each other to go ... The Service Desk Supervisor reports to the Service Desk Manager and provides direct, hands-on ...

New

Arthrex GmbH

NY · On-site

$184 - $265/hr

Manufacturing - Naples, FL, US, 34108Santa Barbara, CA, US, 93111 Sr Manager - Global Service Operations - Medical Devices Title : Sr Manager - Global Service Operations - Medical Devices Salary ...

New

TEKsystems

Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

... A global organization is growing its internal IT Service Desk team and is seeking Entry-Level Service Desk Technicians who are eager to gain hands-on experience in a professional enterprise ...

TEKsystems

Service Desk Analyst

Beloit, WI · Hybrid

$19 - $21/hr

... account management through Active Directory * Troubleshoot hardware, software, printer, mobile ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

Evapco

IT Service Desk Manager

Taneytown, MD · On-site

$100K - $150K/yr

The IT Service Desk Manager is a member of the Global Information Technology team responsible for leading day-to-day service desk operations and developing a team of IT service desk technicians and ...

TEKsystems

Service Desk Representative

Detroit, MI · On-site

$22/hr

Seeking Service Desk Representatives for a major healthcare client, supporting devices and ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

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Manager Global Service Desk information

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$94.5K

$157K

How much do manager global service desk jobs pay per year?

As of Sep 3, 2026, the average yearly pay for manager global service desk in the United States is $94,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $112,500.00 per year, depending on experience, location, and employer.

What does a Manager Global Service Desk do?

A Manager Global Service Desk oversees the operations of a company's IT service desk teams across different regions or countries. They are responsible for ensuring high-quality technical support, establishing service standards, and managing staff performance on a global scale. Their role includes streamlining processes, resolving escalated issues, coordinating between different regions, and implementing best practices. They also monitor service metrics, manage resources, and contribute to overall IT strategy to ensure seamless support for users worldwide.

How does a Manager Global Service Desk typically coordinate with international teams to ensure consistent IT support standards?

A Manager Global Service Desk often collaborates closely with IT teams across various regions to align on service protocols, escalation procedures, and performance metrics. This involves regular virtual meetings, unified ticketing systems, and standardized documentation to maintain consistency. Managing time zones, cultural differences, and varying local regulations can be challenging but is essential to provide seamless, 24/7 support. Effective communication and leadership skills are key to fostering collaboration and ensuring all teams adhere to global service standards.

What are the key skills and qualifications needed to thrive as a Manager Global Service Desk, and why are they important?

To thrive as a Manager Global Service Desk, you need strong leadership abilities, IT service management knowledge (often supported by a bachelor's degree and ITIL certification), and experience overseeing technical support teams. Familiarity with service desk platforms like ServiceNow, ticketing systems, and incident management tools is typically required. Excellent communication, problem-solving, and cross-cultural collaboration skills help foster team performance and customer satisfaction in a global environment. These skills and qualities are crucial for ensuring consistent, high-quality IT support across diverse regions and time zones.

How much do managers of the global service desk make?

Managers of the global service desk in the US typically earn between $70,000 and $120,000 annually, depending on experience, location, and company size. They often oversee IT support teams, implement service management tools, and require strong leadership and technical skills.

What is the role of a Manager Global Service Desk?

A Manager Global Service Desk oversees the delivery of IT support services across multiple regions, ensuring efficient incident resolution, service quality, and customer satisfaction. They coordinate teams, implement processes, and utilize tools like ITSM platforms to manage support operations and meet organizational goals.

What cities are hiring for Manager Global Service Desk jobs?

Cities with the most Manager Global Service Desk job openings:

What are the most commonly searched types of Global Service Desk jobs?

The most popular types of Global Service Desk jobs are:

What states have the most Manager Global Service Desk jobs?

States with the most job openings for Manager Global Service Desk jobs include:

Manager Global Service Desk jobs near you
Infographic showing various Manager Global Service Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $94,518 per year, or $45.4 per hour.

Service Desk Technician

TEKsystems

Louisville, KY

$20 - $24/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Description

3rd shifts- 10:30pm-7am On-site IT service desk analyst. troubleshooting internal employees with IT issues

Skills

Help desk, Service desk, Troubleshooting, Customer service

Top Skills Details

Help desk,Service desk,Troubleshooting,Customer service

Additional Skills & Qualifications

Is open to picking up extra work on down time

Experience Level

Expert Level

Job Type & Location

This is a Contract position based out of Louisville, KY.

Pay and Benefits

The pay range for this position is $20.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Louisville,KY.

Application Deadline

This position is anticipated to close on Aug 21, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

TEKsystems logo

About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US

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