Vp Global Service Desk Jobs (NOW HIRING)

We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

The Vice President, Global Services for Systems Protection leads the global strategy, growth, and execution of services and aftermarket businesses. This role owns the full post-sales lifecycle including services, maintenance, installation, upgrades, and spare parts with full P&L accountability.

The Vice President will scale a high-margin, recurring revenue business that supports mission-critical environments such as data centers and industrial automation. Success requires deep operational leadership, strong commercial acumen, and the ability to align global strategy with regional execution.

The Vice President of Global Services is a segment level leader responsible for building and scaling a global services and aftermarket business supporting mission-critical data center and industrial cooling infrastructure worldwide. This role has full strategic, operational, and P&L accountability for the post-sales lifecycle across a large and growing global installed base.

WHAT YOU WILL EXPERIENCE IN THIS POSITION:

• Define and execute a multi-year global growth strategy to expand services and aftermarket revenue, margin, and customer lifetime value.
• Own the end-to-end post-sales experience (excluding customer care) with full P&L responsibility.
• Identify new market opportunities driven by data center growth, electrification, automation, and sustainability mandate.
• Lead a comprehensive global service and aftermarket portfolio, including:
  • Commissioning and installation support
  • Preventive, predictive, and condition-based maintenance
  • Spare parts, repairs, rebuilds, and upgrades
  • Digital, connected, and subscription-based services
  • Performance optimization, energy efficiency, and lifestyle modernization

• Drive service attachment, long-term service agreements (LTSA), and outcome-based service models.
• Champion continuous improvement across field operation, tooling, diagnostics, and talent capablity.
• Partner closely with Sales, Product Management, Marketing, Supply Chain, and Customer Care to align strategy and execution.
• Translate customer uptime, sustainability, and performance optimization objectives into differentiated service offering.
• Build and lead a global services organization with expertise in data center thermal systems, industrial cooling, and controls and digital diagnostics.
• Develop globally consistent capabilities while enabling regional agility.

YOU HAVE:

• Bachelor's degree in engineering, business, or related field required.
• 10+ years of senior leadership experience in global services, aftermarket, or industrial businesses. Experience in the data center or HVAC industry preferred.
• Proven success scaling service or aftermarket P&L within a manufacturing or industrial environment.
• Strong strategic, financial, and operational leadership skills.
• Salesforce.com experience required.
• Demonstrated ability to quickly learn, adopt and leverage emerging technologies and digital tools to improve business performance and accelerate decision-making.
• Experience with connected products, predictive maintenance, or subscription-based services preferred.
• Willingness to travel globally, up to 40%.

WE HAVE:

• A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day

  • nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.

  • Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.

• Commitment to strengthen communities where our employees live and work

  • We encourage and support the philanthropic activities of our employees worldwide

  • Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

• Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:

  • Innovative & adaptable

  • Dedicated to absolute integrity

  • Focused on the customer first

  • Respectful and team oriented

  • Optimistic and energizing

  • Accountable for performance

• Benefits to support the lives of our employees

Pay Transparency
nVent's pay scale is based on the expected range of base pay for this job and the employee's work location. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply.
Compensation Range:

Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives.

Benefit Overview

At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:

• Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.

• A 401(k) retirement plan and an employee stock purchase plan - both include a company match.

• Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.