Overview The Director of IT Operations is responsible for the leadership, delivery, and continuous ... The Director leads ITIL-aligned service management, oversees day-to-day operations, and drives ...
Overview The Director of IT Operations is responsible for the leadership, delivery, and continuous ... The Director leads ITIL-aligned service management, oversees day-to-day operations, and drives ...
Senior Director of IT Operations
Seattle, WA · On-site +1
$190K - $317K/yr
The Senior Director of IT Operations is a strategic and operational leader responsible for ensuring ... Oversee IT service management (ITSM), including incident, problem, change, and asset management ...
Senior Director of IT Operations
Seattle, WA · On-site +1
$190K - $317K/yr
The Senior Director of IT Operations is a strategic and operational leader responsible for ensuring ... Oversee IT service management (ITSM), including incident, problem, change, and asset management ...
Director of IT
Lewis Center, OH · On-site
$150K - $170K/yr
Director of IT Columbus, OH (Onsite) Salary: $150,000-$170,000 Position Overview The Director of IT ... Lead and manage all aspects of IT operations, ensuring reliable performance, security, and ...
Director of IT
Lewis Center, OH · On-site
$150K - $170K/yr
Director of IT Columbus, OH (Onsite) Salary: $150,000-$170,000 Position Overview The Director of IT ... Lead and manage all aspects of IT operations, ensuring reliable performance, security, and ...
... management of health information systems, infrastructure, cybersecurity and technology operations ... Direct the administration, maintenance, and optimization of enterprise technology infrastructure ...
... management of health information systems, infrastructure, cybersecurity and technology operations ... Direct the administration, maintenance, and optimization of enterprise technology infrastructure ...
Vaco has an incredible opportunity to join our client as their newest Director of Information ... management * Oversee day-to-day IT operations such as endpoint security, patching, firewalls, and ...
Vaco has an incredible opportunity to join our client as their newest Director of Information ... management * Oversee day-to-day IT operations such as endpoint security, patching, firewalls, and ...
Position Summary The Director of Information Technology is responsible for leading the organization ... Experience managing enterprise applications and supporting cross-functional business operations.
Position Summary The Director of Information Technology is responsible for leading the organization ... Experience managing enterprise applications and supporting cross-functional business operations.
Director of IT Exciting opportunity to join our 98+ year-old, family-owned, and growing ... Managing vendor relationships, technology contracts, and IT budgeting to ensure strong operational ...
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Director of IT Exciting opportunity to join our 98+ year-old, family-owned, and growing ... Managing vendor relationships, technology contracts, and IT budgeting to ensure strong operational ...
Oversee all IT operations, including networks, systems, cloud services, endpoints and enterprise ... Manage IT budgets, forecasting, vendor relationships, and licensing agreements * Oversee ...
Oversee all IT operations, including networks, systems, cloud services, endpoints and enterprise ... Manage IT budgets, forecasting, vendor relationships, and licensing agreements * Oversee ...
Director of Information Technology
Oregon, IL · On-site
Partner effectively with operations, supply chain, and finance leaders in a manufacturing setting ... Direct incident response, crisis management, and recovery activities in coordination with executive ...
Director of Information Technology
Oregon, IL · On-site
Partner effectively with operations, supply chain, and finance leaders in a manufacturing setting ... Direct incident response, crisis management, and recovery activities in coordination with executive ...
Director of IT
San Jose, CA · On-site
$170K - $210K/yr
Director of Information Technology Department: Information Technology Reports To: Executive ... SOC 2), strengthen IT operations, oversee managed services provider performance, and partner with ...
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Director of IT
San Jose, CA · On-site
$170K - $210K/yr
Director of Information Technology Department: Information Technology Reports To: Executive ... SOC 2), strengthen IT operations, oversee managed services provider performance, and partner with ...
Director of IT
Orange, CA · On-site
$170K - $210K/yr
Director of Information Technology Department: Information Technology Reports To: Executive ... SOC 2), strengthen IT operations, oversee managed services provider performance, and partner with ...
Quick apply
Director of IT
Orange, CA · On-site
$170K - $210K/yr
Director of Information Technology Department: Information Technology Reports To: Executive ... SOC 2), strengthen IT operations, oversee managed services provider performance, and partner with ...
... management skills Position Summary The Area Director of Information Technology is responsible for overseeing all IT operations across multiple properties, ensuring reliable, secure, and innovative ...
... management skills Position Summary The Area Director of Information Technology is responsible for overseeing all IT operations across multiple properties, ensuring reliable, secure, and innovative ...
... management of all information technology systems supporting a high-volume battery manufacturing ... This role is responsible for aligning IT strategy with operational and business objectives, with a ...
... management of all information technology systems supporting a high-volume battery manufacturing ... This role is responsible for aligning IT strategy with operational and business objectives, with a ...
AREA15?s parent company, Fisher Brothers is seeking an experienced and hands-on Director of Information Technology to lead and manage all aspects of IT operations across our New York City portfolio.
AREA15?s parent company, Fisher Brothers is seeking an experienced and hands-on Director of Information Technology to lead and manage all aspects of IT operations across our New York City portfolio.
Job Summary The Director of Information Technology (IT) provides strategic leadership, operational ... Oversee daily IT operations, including outsourced MSP, and all IT hardware. * Manage technology ...
Job Summary The Director of Information Technology (IT) provides strategic leadership, operational ... Oversee daily IT operations, including outsourced MSP, and all IT hardware. * Manage technology ...
Deputy Director of IT Technology Operations
Lawrenceville, GA · On-site
$121K - $163K/yr
Class Summary The Deputy Director of IT Technology Operations provides leadership and oversight for ... Proven leadership experience managing complex technical teams across multiple disciplines. Strong ...
Deputy Director of IT Technology Operations
Lawrenceville, GA · On-site
$121K - $163K/yr
Class Summary The Deputy Director of IT Technology Operations provides leadership and oversight for ... Proven leadership experience managing complex technical teams across multiple disciplines. Strong ...
The Senior Director of Information Technology oversees all enterprise software applications and ... Manage ongoing support for critical corporate and operational systems, including: * SAP (Systems ...
Quick apply
The Senior Director of Information Technology oversees all enterprise software applications and ... Manage ongoing support for critical corporate and operational systems, including: * SAP (Systems ...
Director of IT Infrastructure
Bridgeton, NJ · On-site
The Director of IT Infrastructure will design and implement a competitive and industry compliant ... This includes organizing and managing technical staff and overall operations infrastructure. - In ...
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Director of IT Infrastructure
Bridgeton, NJ · On-site
The Director of IT Infrastructure will design and implement a competitive and industry compliant ... This includes organizing and managing technical staff and overall operations infrastructure. - In ...
Director of Information Technology Build the backbone. Secure the future. Lead what matters. Cash ... Drive modernization, capacity planning, and hardware lifecycle management Network Operations ...
Director of Information Technology Build the backbone. Secure the future. Lead what matters. Cash ... Drive modernization, capacity planning, and hardware lifecycle management Network Operations ...
IT Operations Director
$149K - $174K/yr
Description The IT Operations Director is responsible for the day-to-day delivery of IT services at NAC, leading the IT team in managing the firm's infrastructure, support services, design technology ...
IT Operations Director
$149K - $174K/yr
Description The IT Operations Director is responsible for the day-to-day delivery of IT services at NAC, leading the IT team in managing the firm's infrastructure, support services, design technology ...
Manager Director Of It Operations information
See salary details
$34K - $47.2K
4% of jobs
$47.2K - $60.5K
8% of jobs
$60.5K - $73.7K
11% of jobs
$75.8K is the 25th percentile. Wages below this are outliers.
$73.7K - $86.9K
12% of jobs
$86.9K - $100.1K
14% of jobs
The median wage is $101.9K / yr.
$100.1K - $113.4K
12% of jobs
$113.4K - $126.6K
13% of jobs
$129.9K is the 75th percentile. Wages above this are outliers.
$126.6K - $139.8K
9% of jobs
$139.8K - $153K
9% of jobs
$153K - $166.3K
5% of jobs
$166.3K - $179.5K
3% of jobs
$34K
$107.7K
$179.5K
How much do manager director of it operations jobs pay per year?
What are the key skills and qualifications needed to thrive as a Manager Director of IT Operations, and why are they important?
What is the difference between Manager Director Of It Operations vs IT Operations Manager?
| Aspect | Manager Director Of It Operations | IT Operations Manager |
|---|---|---|
| Responsibilities | Oversees multiple IT departments, strategic planning, and high-level decision-making | Manages daily IT operations, team supervision, and project execution |
| Required Credentials | Bachelor's or Master's in IT, Business Administration, or related; extensive experience | Bachelor's in IT or related; relevant certifications often preferred |
| Work Environment | Executive-level, strategic, often in corporate offices | Operational, team-focused, often in IT departments |
| Industry Usage | Common in large organizations and corporations | Widely used across various industries for IT team management |
The Manager Director Of It Operations typically holds a higher strategic role overseeing multiple IT functions, while the IT Operations Manager focuses on daily management and execution of IT services. Both roles require strong IT knowledge, but the director position emphasizes leadership and strategic planning.
What are some common challenges faced by a Manager Director of IT Operations, and how can they be addressed?
What does a Manager Director of IT Operations do?
Resorts Casino Hotel (Atlantic City) rating
5.6
Based on 6 frontline employees who took The Breakroom Quiz
111th of 136 rated casinos
Job description
The Director of IT Operations is responsible for the leadership, delivery, and continuous improvement of all operational and endpoint technologies across the casino, hotel, and hospitality environment. This role ensures the reliability, security, and performance of business-critical systems that directly support gaming operations, revenue generation, regulatory compliance, and guest experience.
This position focuses on device-centric, operational, and business-facing technologies and operates in close partnership with Infrastructure, Security, and Development teams. The Director leads ITIL-aligned service management, oversees day-to-day operations, and drives strategic initiatives to modernize and optimize IT service delivery.
Responsibilities- Lead and mature ITIL-based service management practices (Incident, Problem, Change, Request, Asset).
- Define, monitor, and report on SLAs, KPIs, and operational performance metrics.
- Serve as Major Incident Manager for high-impact outages affecting gaming and guest services.
- Support the IT Manager and staff overseeing the Help Desk
- Establish and maintain a service catalog and continuous service improvement program.
- Oversee all operational device centric technologies including:
- Slot Systems
- Kiosks
- POS systems (food & beverage, retail, mobile ordering)
- Hotel and guest service technologies
- Telephony, radios, and communication platforms
- Develop short- and long-term strategic roadmaps for IT Operations technologies.
- Define and enforce IT policies, procedures, and standard operating practices.
- Align operations with cybersecurity frameworks and regulatory requirements.
- Support governance initiatives including audits, compliance validation, and risk mitigation.
- Lead, mentor, and develop IT Operations staff.
- Hands-on technical staff member leading technical operations and seen as a "doer".
- Hands-on leader when needed to assist with technical problem-solving.
- Drive a culture of accountability, service excellence, and continuous improvement.
- Establish training programs and career development pathways.
- Maintain high-performance standards in a 24/7 operational environment.
Education & Experience
- Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience).
- 10-15+ years of IT experience, preferably within casino or hospitality environments.
- 5+ years of leadership experience in gaming or hospitality IT operations.
Industry Knowledge
- Deep understanding of those device systems:
- Casino gaming systems and slot technologies including self-service kiosks
- Hospitality and POS platforms - hands on knowledge of InfoGenesis required
- Familiarity with NJ DGE regulatory requirements is strongly preferred.
Technical Expertise
- Required experience with:
- Data Center management
- AD, Azure and end user provisioning with automation experience
- IBM i (AS/400) environments
- Windows endpoint management
- ITSM platforms (e.g., SolarWinds, ManageEngine)
- Strong working knowledge of cybersecurity practices and implementations.
- Hands-on leadership style with the ability to support system upgrades, deployments, and issue resolution.
Leadership & Professional Skills
- Strong leadership, communication, and stakeholder management skills.
- Proven ability to operate in a high-pressure, 24/7 environment.
- Strong business acumen with financial and operational accountability.
- Ability to execute with minimal direction and drive initiatives forward.
About Resorts Casino Hotel
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
5,001 - 10,000 Employees
Headquarters location
Atlantic City, NJ, US
Year founded
1978