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Manager Director Of It Operations Jobs (NOW HIRING)

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Manager Director Of It Operations information

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How much do manager director of it operations jobs pay per year?

As of Aug 16, 2026, the average yearly pay for manager director of it operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a manager director of IT operations, and why are they important?

To thrive as a Manager Director of IT Operations, you need deep expertise in IT infrastructure, systems management, and leadership, typically demonstrated by a relevant degree and extensive experience in IT management. Familiarity with enterprise IT tools, service management platforms (like ITIL), cloud technologies, and cybersecurity frameworks is essential, often supported by certifications such as PMP, ITIL, or CISSP. Strong communication, strategic thinking, and problem-solving skills are crucial for leading teams and aligning IT initiatives with business goals. These competencies ensure efficient IT operations, drive organizational growth, and safeguard technological assets in a rapidly evolving digital landscape.

Is IT hard to become a manager director of IT operations?

Becoming a Manager Director of IT Operations typically requires extensive experience in IT management, strong leadership skills, and knowledge of IT infrastructure and systems. Many professionals pursue relevant certifications like ITIL or PMP and develop expertise in areas such as network administration, cybersecurity, and project management to advance to this role.

What is the difference between Manager Director Of It Operations vs IT Operations Manager?

AspectManager Director Of It OperationsIT Operations Manager
ResponsibilitiesOversees multiple IT departments, strategic planning, and high-level decision-makingManages daily IT operations, team supervision, and project execution
Required CredentialsBachelor's or Master's in IT, Business Administration, or related; extensive experienceBachelor's in IT or related; relevant certifications often preferred
Work EnvironmentExecutive-level, strategic, often in corporate officesOperational, team-focused, often in IT departments
Industry UsageCommon in large organizations and corporationsWidely used across various industries for IT team management

The Manager Director Of It Operations typically holds a higher strategic role overseeing multiple IT functions, while the IT Operations Manager focuses on daily management and execution of IT services. Both roles require strong IT knowledge, but the director position emphasizes leadership and strategic planning.

What are some common challenges faced by a manager director of IT operations, and how can they be addressed?

A Manager Director of IT Operations often faces challenges such as balancing the demands of maintaining reliable infrastructure while implementing new technologies, managing cross-functional teams, and ensuring robust cybersecurity. To address these issues, it is essential to foster clear communication between departments, invest in ongoing staff training, and establish scalable processes for incident response and system upgrades. Proactively monitoring industry trends and building strong vendor relationships can also help anticipate potential disruptions and keep operations running smoothly.

What does a manager director of IT operations do?

A Manager Director of IT Operations oversees the daily operations of an organization's information technology department. They are responsible for ensuring the reliability, security, and efficiency of IT systems, managing technical staff, and implementing technology strategies that align with business goals. This role involves budgeting, resource allocation, and coordinating with other departments to support organizational objectives. They also establish policies, manage IT projects, and ensure compliance with industry regulations.
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Infographic showing various Manager Director Of It Operations job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Information Technology

Maloney Properties, Inc.

Wellesley, MA โ€ข On-site

Full-time

Posted 14 days ago


Job description

Maloney Properties - Voted "Best Place to Work" by its employees for 11 years!
About Us
Established in 1981, Maloney Properties LLC is a successful real estate firm. Our services include property management, real estate development, hospitality management, sales/marketing, and construction management services. We manage more than 100 housing communities with more than 11,000 units throughout the New England area.
We attribute our success to the effective working partnerships we have created with both clients and staff. Maloney Properties has developed a unique culture and work environment that is a significant factor in our success and enables us to attract and retain the best talent and finest professionals in the industry. As a result, we have a high employee retention rate with an average employee tenure of more than 10 years.
We are a company with a human focus and feel passionately and genuinely that our employees are our greatest asset. We are dedicated to teamwork, staff development and training. We have created a community within our company; we set clear goals and work together to achieve them. Maloney Properties is an Equal Opportunity Employer.
The IT Department
The Information Technology department at Maloney Properties, Inc. delivers a full range of technology services across our management portfolio, enabling site and corporate staff to operate efficiently, securely, and in compliance with regulatory requirements. The department is responsible for the technology that supports day-to-day property operations at every site as well as the corporate functions that depend on it.
Your Role
The Director of Information Technology is a senior operational leader accountable for the reliability, security, and continuity of technology across Maloney Properties and its portfolio. Reporting to executive leadership and partnering closely with strategic technology leadership, the Director owns the delivery of IT services and leads the internal team and managed service providers that support them.
This is a pivotal moment for the department. The organization is moving from a model that has been heavily dependent on individual expertise and undocumented, tribal knowledge toward a documented, well-governed, and resilient shared-services function. The Director's central mandate is to lead that maturation: to eliminate single points of failure, formalize processes and documentation, strengthen the security and compliance posture, and re-balance the team toward proactive, strategic support of the business rather than reactive, individually dependent operations.
The Director leads a team of 9 professionals and is expected to help shape the department's structure and staffing as the operating model evolves. Success in this role is measured less by personal technical heroics and more by the Director's ability to build and lead a team, a set of processes, and a documentation base that make the department resilient, transparent, and continuously improving.
Your Responsibilities
  • Operations, Continuity & Resilience
  • Security, Risk & Compliance
  • Vendor, Contract & Financial Management
  • Applications, Data & Reporting
  • Service Delivery & End-User Support
  • Team Leadership & Executive Partnership

Skills & Requirements
Your Qualifications
  • Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field (Master's a plus).
  • At least 8-10 years in information technology, including proven leadership of teams and complex, cross-functional initiatives while working with senior management and key stakeholders.
  • Demonstrated experience maturing or professionalizing an IT function - turning undocumented, individually dependent operations into documented, repeatable, well-governed processes.
  • Strong experience with Microsoft 365, Azure/Entra ID, Windows environments, and hybrid infrastructure.
  • Working knowledge of cybersecurity, disaster recovery/business continuity, and IT risk and compliance practices.
  • Experience managing managed service providers, vendors, and service agreements, including RFPs and contract negotiation.
  • Strong budget planning, financial management, and resource management skills.
  • Excellent oral and written communication skills, including the ability to explain technology in business terms, build rapport, influence stakeholders, and deliver constructive feedback.

Preferred experience includes:
  • Experience in the property management, real estate, or affordable housing industry.
  • Hands-on experience with the Yardi Voyager platform and its modules; experience with a Voyager upgrade or comparable enterprise-application modernization.
  • Experience establishing data governance and building analytics/reporting capability (e.g., Power BI).
  • Familiarity with evaluating and governing AI-assisted productivity tools (e.g., Microsoft Copilot).
  • Project management discipline and certification (e.g., PMP), with the ability to prioritize and manage multiple projects of varied scope in a cross-functional environment.

Key Competencies
Business continuity and resilience โ€ข Documentation and knowledge management โ€ข Cybersecurity and risk management โ€ข Vendor and contract management โ€ข IT operations and infrastructure โ€ข Data governance and analytics โ€ข Budget and financial management โ€ข Service management and process improvement โ€ข Team leadership and development โ€ข Change management โ€ข Stakeholder communication โ€ข Problem solving and conflict resolution.
Compensation & Benefits:
Maloney Properties offers a family-friendly workplace and healthy work-life balance. In addition to a competitive salary and benefits package we also offer the following:
  • Training programs and opportunities that lead to employee advancement and promotions.
  • A flexible work schedule and the ability in many cases to work remotely.
  • A generous Employee Referral Program with a bonus of up to $1,000 per hire.
  • Volunteer and fundraising opportunities for annual causes such as the AIDS Walk and Stand Against Racism, just to name a few.

Salary Range: $150,000 to $180,000 depending on experience.
Apply Now Via:
https://recruit.hirebridge.com/v3/application/applink.aspx?cid=6584&jid=653020
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