• Analyze, review, and work complex electronic credit/debit card cases produced by the ServiceNow Fraud Detection System to prevent high-dollar liability.
• Monitor and investigate fraudulent activity to protect cardholder accounts.
• Develop and implement fraud strategies, rules, and analytics to detect, analyze, and map financial/criminal networks.
• Conduct research on global fraud threats, analyze trends, and turn data into actionable intelligence for improved decision-making.
• Identify operational gaps, recommend new fraud mitigation channels, and ensure compliance with policies
• Good communication skills
Salary Range: $90,000 to $120,000 per year