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Manager Cx Analyst Jobs (NOW HIRING)

Scorpion Therapeutics

Sr. Manager, CX Research

Tampa, FL · On-site

$124 - $207/hr

Personally design, execute, and analyze qualitative and quantitative research studies end to end ... Manage multiple concurrent research projects in a fast-paced, agile environment. * Mentor junior ...

Zendesk

Sr. Manager CX Data and Insights

Partner directly with CX directors, managers, and executive leadership to deliver prescriptive ... Analyze customer health scores, product usage, and support trends to perform deep-dive ...

Zendesk, Inc.

$139 - $209/hr

Strategic Business Analysis & Impact Modeling Drive Data-Driven Decisions: Partner directly with CX directors, managers, and executive leadership to deliver prescriptive, data-backed guidance for ...

New

FASHIONPHILE

VoC Analyst

Carlsbad, CA · On-site

... management, and automated workflow development. What We're Looking For * 4+ years in CX analytics, customer research, or a closely related insights role. * Qualtrics-fluent: expertise in building ...

FASHIONPHILE

Data Analyst, CX

Lehi, UT · On-site

... management, and automated workflow development. What We're Looking For * 4+ years in CX analytics ... customer research, or a closely related insights role. * Qualtrics-fluent: expertise in building ...

FASHIONPHILE

VoC Analyst

Lehi, UT · On-site

... management, and automated workflow development. What We're Looking For * 4+ years in CX analytics, customer research, or a closely related insights role. * Qualtrics-fluent: expertise in building ...

New

Fashionphile

VoC Analyst

Lehi, UT · On-site

... management, and automated workflow development. What We're Looking For * 4+ years in CX analytics, customer research, or a closely related insights role. * Qualtrics-fluent: expertise in building ...

New

Fashionphile

VoC Analyst

Lehi, UT

... management, and automated workflow development. What We're Looking For * 4+ years in CX analytics, customer research, or a closely related insights role. * Qualtrics-fluent: expertise in building ...

NICE

Renewal Account Manager, CX

OR · On-site +1

The Renewal Account Manager, CX will be accountable for assisting customers, Suite Account Managers ... Prepare and analyze financial reports and contractual documents ahead of internal renewal meetings ...

Triwill Group

$69 - $84/hr

As a Client Relationship Manager, you'll own inbound Tier 2 work, lead proactive B2B outreach, and ... Analytical thinking -- you're comfortable working with data, identifying trends, and using insights ...

Nice Ltd.

$70 - $100/hr

The Renewal Account Manager , CX will be accountable for assisting customers, Suite Account ... Prepare and analyze financial reports and contractual documents ahead of internal renewal meetings ...

Gusto, Inc.

Relationship Manager, CX

Chicago, IL · On-site +1

As a Client Relationship Manager, you'll own inbound Tier 2 work, lead proactive B2B outreach, and ... Analytical thinking - you're comfortable working with data, identifying trends, and using insights ...

NICE

Renewal Account Manager, CX

The Renewal Account Manager, CX will be accountable for assisting customers, Suite Account Managers ... Prepare and analyze financial reports and contractual documents ahead of internal renewal meetings ...

Triwill Group

Relationship Manager, CX

Chicago, IL · On-site

$69 - $84/hr

As a Client Relationship Manager, you'll own inbound Tier 2 work, lead proactive B2B outreach, and ... Analytical thinking -- you're comfortable working with data, identifying trends, and using insights ...

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How much do manager cx analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for manager cx analyst in the United States is $31.53, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $35.82 per hour, depending on experience, location, and employer.

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Manager Cx Analyst jobs near you

Sr. Manager, CX Research

Scorpion Therapeutics

Tampa, FL • On-site

$124 - $207/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Role Responsibilities
  • Personally design, execute, and analyze qualitative and quantitative research studies end to end (sampling, instrument design, statistical analysis) to uncover customer pain points and workflows without external vendors.
  • Translate findings into actionable insights for product design and development.
  • Integrate AI into research workflows to accelerate study design, data collection, analysis, and synthesis while maintaining methodological rigor and quality.
  • Collaborate with product managers to prioritize features based on user impact and KPIs.
  • Manage multiple concurrent research projects in a fast-paced, agile environment.
  • Mentor junior researchers and promote best practices.
  • Advocate for customer-centric solutions within engineering teams.
  • Build strategic relationships with senior stakeholders to ensure alignment and collaboration.
Basic Qualifications / Required Skills
  • Bachelor’s (or Master’s) in Human-Centered Design, Psychology, Market Research, or related field; quantitative/statistical background.
  • 7+ years with Bachelor’s or 5+ years with Master’s in CX/UX/product research; hands-on study execution and delivery.
  • Proficiency in qualitative research, experimentation, and usability methods; applied statistics (experimental design, power analysis, significance testing) for behavioral/telemetry data.
  • Ability to plan, field, and analyze studies independently using tools such as Python/R and platforms like Qualtrics/SPSS (as needed).
  • Experience integrating AI into research workflows.
  • Ability to synthesize complex qualitative/behavioral data into narratives; agile development experience.
  • Proficiency with UserZoom, Qualtrics, Medallia, or similar.
Preferred Qualifications
  • Experience applying behavioral insights in product design.
  • Strong project management and cross-functional leadership.
  • Excellent communication and stakeholder engagement.
Benefits (as stated)
  • Annual base salary range: $124,400–$207,400; bonus target 17.5% plus eligibility for long-term incentive. Benefits include 401(k) with matching, retirement contribution, paid time off, caregiver/parental and medical leave, and medical/dental/vision coverage.
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