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Manager Customer Success Manager Jobs in Spring, TX

Justt

Enterprise Customer Success Manager NY

Houston, TX · On-site +1

$180K - $200K/yr

Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence Requirements * 5+ years of experience as a Customer Success Manager managing enterprise accounts

TDIndustries

Client Success Manager

Houston, TX · On-site

Track and analyze key client metrics, including response times, work order completion, and customer ... management, customer success, or service delivery-preferably within facilities services ...

Vontier

Customer Success Specialist

Houston, TX · On-site

$60K - $75K/yr

This role proactively manages the customer lifecycle-from onboarding through renewal-ensuring customers achieve measurable value and strong ROI from their investment. The Customer Success Specialist ...

New

Addison Group

Client Success Manager

Houston, TX · Remote

$75K - $85K/yr

Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This ... Utilize CRM and project management platforms to manage workflows, reporting, and account activity.

Addison Group

Client Success Manager

Houston, TX · On-site

$75K - $85K/yr

Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This ... Utilize CRM and project management platforms to manage workflows, reporting, and account activity.

Avetta, LLC

Client Success Manager I

Houston, TX · On-site

Provide marketing with reference to customers, Client Success anecdotes, data-rich trends and ... Experience with the Microsoft Office suite, SFDC, CRM tools, and JIRA a plus. * Excellent ...

Avetta, LLC

Client Success Manager I

Houston, TX · Hybrid

Provide marketing with reference to customers, Client Success anecdotes, data-rich trends and ... Experience with the Microsoft Office suite, SFDC, CRM tools, and JIRA a plus. * Excellent ...

Weatherford

CUSTOMER SUCCESS SPECIALIST

Houston, TX · On-site

Customer Success Specialist for Digital Products The Customer Success Specialist for Digital ... Roles & Responsibilities Customer Relationship Management * Own and maintain strong, long-term ...

RB Global Inc.

Senior Client Success Manager

Houston, TX · On-site

$100 - $125/hr

The Senior Client Success Manager is a strategic role responsible for managing a portfolio of ... customer experience, influencing product direction, and driving revenue growth. You will play a ...

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All JobsCustomer Success JobsManager Customer Success Manager JobsManager Customer Success Manager Jobs in Spring, TX

Manager Customer Success Manager information

See Spring, TX salary details

$20.5K

$54.6K

$91.2K

How much do manager customer success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for manager customer success manager in Spring, TX is $54,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $61,400.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (CSM) is a professional responsible for building strong relationships with customers and ensuring they achieve their desired outcomes while using a company’s products or services. CSMs proactively address customer needs, provide support, and work to maximize customer satisfaction and retention. They often serve as a bridge between customers and internal teams, helping to resolve issues, identify upsell opportunities, and guide users toward best practices.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need a strong understanding of customer relationship management, account management, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM systems like Salesforce, customer support platforms, and data analytics tools is typically required. Outstanding communication, active listening, problem-solving, and empathy are soft skills that help you build trust and resolve client issues effectively. These skills are essential for driving customer satisfaction, retention, and long-term business growth.

How does a manager customer success manager typically collaborate with other departments to improve client satisfaction?

A Manager Customer Success Manager regularly works cross-functionally with teams such as Sales, Product, and Support to ensure clients receive seamless service. They often coordinate with Product teams to relay customer feedback and advocate for feature improvements, and with Sales to ensure smooth handoffs and align on customer goals. This collaborative approach helps anticipate client needs, resolve issues quickly, and drive overall customer satisfaction. Building strong internal relationships is key to proactively addressing challenges and ensuring the customer's voice is heard throughout the organization.

What is the difference between Manager Customer Success Manager vs Customer Support Manager?

AspectManager Customer Success ManagerCustomer Support Manager
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling customer inquiries, troubleshooting, and resolving issues
Required SkillsCustomer relationship management, strategic planning, communicationTechnical knowledge, problem-solving, communication
Work EnvironmentProactive engagement, account management, cross-department collaborationReactive support, call centers, help desks
Industry UsageCommon in SaaS, tech, and subscription servicesWidespread across various industries including retail and telecom

The Manager Customer Success Manager focuses on fostering ongoing customer relationships and ensuring product success, while the Customer Support Manager primarily addresses immediate customer issues and technical support. Both roles require strong communication skills, but their goals and daily activities differ significantly.

What does a manager of customer success do?

A Customer Success Manager (CSM) oversees client relationships to ensure satisfaction, retention, and growth. They coordinate with sales, support, and product teams, analyze customer data, and develop strategies to improve the customer experience, often using CRM tools. The role requires strong communication skills and a focus on long-term client success.

What are the most commonly searched types of Customer Success Manager jobs in Spring, TX?

The most popular types of Customer Success Manager jobs in Spring, TX are:

What are popular job titles related to Manager Customer Success Manager jobs in Spring, TX?

For Manager Customer Success Manager jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Manager Customer Success Manager jobs in Spring, TX look for?

The top searched job categories for Manager Customer Success Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Manager Customer Success Manager jobs?

Cities near Spring, TX with the most Manager Customer Success Manager job openings:

Manager Customer Success Manager jobs near you

Enterprise Customer Success Manager NY

Justt

Houston, TX • On-site, Remote

$180K - $200K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 28 days ago

Job description

Description
Justt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals.
We're a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you'll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world.
What you'll do
  • Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and product dimensions
  • Analyze portfolio performance, combining data and customer feedback to generate actionable payment insights
  • Identify and execute expansion opportunities end-to-end to achieve account growth targets
  • Define and drive retention strategies through structured account plans to meet retention goals
  • Lead business review meetings and engage senior management to strengthen multi-level stakeholder relationships
  • Act as the go-to expert on new feature releases, ensuring smooth and effective customer adoption
  • Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities
  • Deliver client training and enablement sessions to drive value realization
  • Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence

Requirements
  • 5+ years of experience as a Customer Success Manager managing enterprise accounts
  • Proven track record in project management and cross-functional collaboration
  • Strong analytical mindset with the ability to interpret data and translate it into insights and actions
  • Demonstrated success in building and growing long-term, value-driven customer relationships
  • Comfortable operating in fast-paced, dynamic environments
  • Willingness to travel several times a year
  • Experience in the payments industry - an advantage

Benefits + Perks:
Health, dental & vision insurance
Equity / stock options
Generous PTO + company holidays
Parental leave
Company-wide shut down every last day of the quarter
✈ Company-wide events
Compensation: $180,000-$200,000

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