Manager Customer Data Platform Jobs in Florida (NOW HIRING)

With over 50 years of experience, and several CITY HOME and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY HOME continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY HOME, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY HOME team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!

Our Vision is to be the ultimate home store.

Our Purpose is to enrich people’s lives and make the world a better place.

Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment. Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

Position Title: Director, Data & Analytics

Reports To: Sr,. Vice President, Engineering

Location: Hybrid, Corporate Tamarac Office

Department/Sub-Department: Technology/Data

Salary: Starting at $170,000 DOE

This is a builder role. You will shape the data platform, not inherit a finished one.

CITY HOME is modernizing its core technology platform and building a data-driven enterprise. We are looking for a Director, Data & Analytics to lead our data engineering, analytics, and applied AI practices.

This role will transform our AWS data platform into a scalable, trusted foundation for executive dashboards, self-service analytics, embedded analytics in operational tools, real-time operational data, and responsible AI-enabled capabilities.

You will report to the SVP of Engineering and partner closely with Engineering, Product, Enterprise Architecture, Store Operations, Supply Chain, and Business leaders.

• Lead and scale Data Engineering, Analytics, and Applied AI teams.

• Own and evolve our AWS data platform, including data lake, pipelines, modeling, access patterns, platform reliability, and event-driven data flows.

• Build real-time and operational data capabilities that support OMS modernization, store operations, delivery logistics, customer experience, and executive decision-making.

• Establish data governance, data quality, stewardship, metadata, lineage, privacy, consent, and PII handling practices.

• Define and deliver data products aligned to business capabilities, KPIs, and operational workflows.

• Enable self-service analytics, executive reporting, and embedded analytics in business tools.

• Own AI governance and responsible AI practices, including model risk, data privacy in AI contexts, and production AI use-case oversight.

• Partner with Engineering and Architecture teams to integrate data into core systems, including ERP, OMS, Supply Chain, and customer platforms.

• 10+ years of experience in data engineering, analytics, data architecture, or data platform roles.

• 5+ years of leadership experience managing data teams and driving enterprise data initiatives.

• Proven experience building or modernizing cloud data platforms, AWS preferred.

• Strong understanding of data modeling, pipelines, analytics architecture, data governance, privacy, and operational data patterns.

• Experience enabling AI, ML, or advanced analytics use cases in production environments with responsible AI practices.

• Experience in multi-channel retail, omnichannel, supply chain, logistics, or similarly complex operational environments.

• Ability to operate at both strategic and hands-on levels with strong communication and stakeholder leadership skills.
  
• Valid Florida Driver License

• Experience with retail data challenges such as long purchase cycles, high average order value, delivery and installation logistics, and attribution across digital and physical channels.

• Experience modernizing legacy systems into cloud-based architectures.

• Familiarity with data catalog, lineage, metadata, quality, consent-management, and privacy tools.

• Experience with BI platforms such as Power BI, Tableau, or similar.

• AWS, CDMP, DAMA, privacy, or AI governance certifications.

• A scalable, reliable, and widely adopted AWS data platform.

• Trusted data enabling consistent executive, operational, customer, and portfolio decisions.

• Real-time and operational data capabilities that improve visibility across OMS, stores, delivery, and supply chain workflows.

• Data products aligned to business capabilities, KPIs, and operating processes.

• Analytics and AI capabilities delivering measurable business impact with clear governance and risk controls.

• Strong stewardship improving data quality, privacy, and trust across the enterprise.

• Lead data strategy during a major enterprise modernization.

• Build and scale a modern AWS-based data platform.

• Work directly with executive leadership.

• Shape how data, analytics, and responsible AI drive decisions across a growing omnichannel retailer.

• Competitive and Transparent Compensation
  • Visibility into all Associate-level pay ranges within your department
  • Opportunity for performance-based and profit sharing bonuses
• Associate Well-being
  • Workforce and Demand Planning for Leveled Workload
  • Paid Vacation & Sick Time
  • Paid Parental leave
  • Opportunity for Flexible Work Environment and Schedule (varies by department and role)
  • Community involvement and volunteer opportunities
• Health Benefits
  • Free virtual healthcare services (for Associates enrolled in our medical plans)
  • Medical options include Employer-funded HSA options
  • Vision to support your eye health and well-being
  • 100% Employer-paid Dental option available to all Associate
  • Employee Assistance Program (EAP)
  • Life & Disability Insurance 100% employer-sponsored options
  • Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
• Retirement Benefits
  • 401(k) - once enrolled, Associates are 100% vested with discretionary Company Match
  • Roth 401K Option
  • Financial Wellness webinars
• Growth Opportunities
  • 90% Promote from Within
  • Access to various training for professional development
  • Individual Development Plan (IDP) (varies by department)
• Associate Purchase Discount Program

And so much more….

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.