EdTech platform support or implementation * Strong written communication skills with the ability to ... Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows * Experience ...
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EdTech platform support or implementation * Strong written communication skills with the ability to ... Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows * Experience ...
EdTech platform support or implementation * Strong written communication skills with the ability to ... Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows * Experience ...
EdTech platform support or implementation * Strong written communication skills with the ability to ... Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows * Experience ...
... Design differentiated rollout strategies for new schools, re-engagement strategies for underperforming sites, and sustainment protocols for mature campuses • Anticipate and proactively remove ...
... Design differentiated rollout strategies for new schools, re-engagement strategies for underperforming sites, and sustainment protocols for mature campuses • Anticipate and proactively remove ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
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We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
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We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
Quick apply
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
Quick apply
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
Quick apply
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
Quick apply
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
Quick apply
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
Quick apply
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
Quick apply
We partner with promising edtech companies, evaluate their effectiveness, and use those insights to ... You'll design studies, analyze quantitative data, measure product efficacy and return on investment ...
Edtech Design information
What are the key skills and qualifications needed to thrive as an Edtech Designer, and why are they important?
To thrive as an Edtech Designer, you need expertise in instructional design, educational theory, and user experience (UX) principles, often supported by a background in education or design. Familiarity with e-learning authoring tools (such as Articulate Storyline or Adobe Captivate), learning management systems (LMS), and digital multimedia production is essential. Creativity, adaptability, and strong communication skills enable you to collaborate with educators and technologists while addressing diverse learner needs. These competencies ensure the creation of effective, engaging, and accessible educational technologies that enhance learning outcomes.
What is Edtech Design?
Edtech Design refers to the process of creating educational products, tools, and experiences using technology to enhance learning. Professionals in this field blend instructional design, user experience (UX), and educational theory to develop engaging digital platforms, apps, and resources for students and teachers. Their goal is to make learning more accessible, effective, and enjoyable by leveraging the latest technological advancements. Edtech designers collaborate with educators, developers, and students to ensure their solutions meet real classroom needs and promote positive educational outcomes.
What is the difference between Edtech Design vs Instructional Designer?
| Aspect | Edtech Design | Instructional Designer |
|---|---|---|
| Required Credentials | Bachelor's in Education, Design, or related field; experience with educational technology | Bachelor's or Master's in Education, Instructional Design, or related field; certification in instructional design (e.g., ATD, ISTD) |
| Work Environment | Educational tech companies, e-learning platforms, schools | Educational institutions, corporate training departments, e-learning companies |
| Employer & Industry Usage | Primarily in edtech industry, focusing on designing digital learning tools | In schools, universities, corporate training, focusing on curriculum development |
While both roles involve creating effective learning experiences, Edtech Design primarily focuses on designing digital educational tools and platforms, whereas Instructional Designers develop comprehensive curricula and instructional materials. Edtech Designers often work closely with developers and product teams, while Instructional Designers collaborate with educators and subject matter experts to craft engaging learning content.
How do Edtech Design professionals typically collaborate with educators and software developers during the product development process?
Edtech Design professionals often serve as a bridge between educators and software developers, ensuring that educational products are both pedagogically effective and user-friendly. They regularly participate in cross-functional meetings to gather feedback from teachers, align on educational goals, and translate instructional needs into design specifications. Throughout the development cycle, Edtech Designers may create prototypes, conduct usability testing with real educators or students, and iterate on designs based on collaborative input. This collaborative approach helps ensure the final product meets both learning objectives and technical feasibility.
What are popular job titles related to Edtech Design jobs in Florida? For Edtech Design jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Edtech Design jobs in Florida look for? The top searched job categories for Edtech Design jobs in Florida are:
What cities in Florida are hiring for Edtech Design jobs? Cities in Florida with the most Edtech Design job openings:
Full-time
Posted 6 days ago
Job description
Position Overview
RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead.
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams.
This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.
Requirements
- Bachelor's degree or equivalent experience
- 3–6 years of experience in one or more of the following areas:
- Customer success or customer support in a SaaS environment
- Product support or technical customer care
- EdTech platform support or implementation
- Strong written communication skills with the ability to clearly explain software functionality to non-technical users
- Demonstrated ability to troubleshoot product issues and guide users through solutions
- Experience using SaaS platforms and help desk tools
- Strong organizational skills and ability to manage multiple customer issues simultaneously
- Customer-first mindset and commitment to high-quality user experiences
Preferred Requirements:
- Experience supporting EdTech or K-12 education technology platforms.
- Familiarity with AI tools or generative AI applications.
- Experience working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools
- Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows
- Experience creating help center documentation or knowledge bases
- Ability to reproduce bugs and clearly document technical issues
Benefits
- Competitive base salary + performance incentives
- Professional development opportunities