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Remote Cs Jobs in Florida (NOW HIRING)

Threshold 360

Customer Success Manager

Tampa, FL · On-site +1

Competitive Salary | + Bonus + Equity | 2-5 yrs SaaS CS | Remote THE OPPORTUNITY Threshold 360 has spent a decade building the world's largest platform for immersive 360° content - 20,000+ venues, 2 ...

Steer

Strategic Customer Success Manager

Miami, FL · Remote

Beyond managing your book, you will help shape the future of Enterprise CS at Steer--building the ... We Offer * 100% remote work environment * Medical, Dental, and Vision insurance within 30 days (100 ...

Steer

Enterprise Customer Success Manager

Miami, FL · Remote

Beyond managing your book, you will help shape the future of Enterprise CS at Steer--building the ... We Offer * 100% remote work environment * Medical, Dental, and Vision insurance within 30 days (100 ...

New

Corcept Therapeutics

Region Manager - Miami, FL

Miami, FL · Remote

$190K - $215K/yr

The Region Manager will manage a team of Clinical Specialists (CS) and provide consistent direction ... Master's Degree in a life science or related field or equivalent experience #LI-Remote The pay ...

Boam AI

Technical Product Lead

Miami, FL · On-site +1

You can go deep with engineers and systems; a CS/Engineering background is a strong plus ... Remote (US)*: At this time, we're not accepting applications from candidates based in NJ, NY, IL ...

Appspace

Revenue Operations Manager

Tampa, FL · Remote

Lead and develop a high-performing Revenue Operations team spanning sales ops, marketing ops, CS ... Remote work opportunities * Paid company holidays * Appspace Quiet Fridays (No non-essential ...

Appspace

Revenue Operations Manager

Tampa, FL · On-site +1

Lead and develop a high-performing Revenue Operations team spanning sales ops, marketing ops, CS ... Remote work opportunities * Paid company holidays * Appspace Quiet Fridays (No non-essential ...

Appspace

Revenue Operations Manager

Tampa, FL · Remote

Lead and develop a high-performing Revenue Operations team spanning sales ops, marketing ops, CS ... Remote work opportunities * Paid company holidays * Appspace Quiet Fridays (No non-essential ...

QualityHub

Project Manager Administrator

Orlando, FL · Remote

... CS and BD Department Heads, when appropriate. * Maintain the client relationship throughout the ... While work is anticipated to be remote; ability to travel if needed is beneficial (less than 10% ...

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All JobsRemote Cs JobsRemote Cs Jobs in Florida

Remote Cs information

See Florida salary details

$62.4K

$94.9K

$127.8K

How much do remote cs jobs pay per year?

As of Jun 30, 2026, the average yearly pay for remote cs in Florida is $94,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $107,200.00 per year, depending on experience, location, and employer.

What are remote customer service jobs?

Remote customer service jobs are positions where employees provide support and assistance to customers from a location outside of a traditional office, typically from home. These roles involve communicating with customers via phone, email, chat, or social media to resolve issues, answer questions, and ensure customer satisfaction. Remote customer service representatives use various tools and software to access company information and assist clients efficiently. This type of job offers flexibility and can be found across many industries, including retail, technology, and finance.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative, and why are they important?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, helpdesk ticketing systems, and online communication platforms is typically required. Outstanding candidates excel in empathy, patience, and self-motivation to manage remote work independently. These skills ensure effective customer support, satisfaction, and efficient resolution of issues in a remote environment.

What is the difference between Remote Cs vs Remote Customer Support Representatives?

AspectRemote CsRemote Customer Support Representatives
Required CredentialsCustomer service certifications, technical knowledgeBasic customer service skills, communication skills
Work EnvironmentHome office, flexible hours, tech-focusedHome office, shift-based, client-facing
Employer & Industry UsageTech companies, SaaS, e-commerceRetail, telecom, service industries
Search & Comparison IntentTechnical support, troubleshootingGeneral customer inquiries, order issues

Remote Cs roles typically involve technical support and troubleshooting, requiring specific certifications and technical skills. Remote Customer Support Representatives focus on general customer service, often with less technical training. Both work remotely but serve different industry needs and customer interactions.

How do Remote Customer Service representatives effectively stay connected with their team and maintain productivity?

Remote Customer Service representatives typically use a combination of communication tools such as instant messaging platforms, video calls, and project management software to stay connected with their teams. Regular virtual meetings and daily check-ins help ensure everyone is aligned on goals and updates. To maintain productivity, clear performance metrics and self-management skills are essential, along with a supportive remote work culture that encourages collaboration. Many companies provide online training and resources to help remote agents succeed and feel engaged.
What are the most commonly searched types of Cs jobs in Florida? The most popular types of Cs jobs in Florida are:
What are popular job titles related to Remote Cs jobs in Florida? For Remote Cs jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Cs jobs in Florida look for? The top searched job categories for Remote Cs jobs in Florida are:
Remote Cs jobs near you
Infographic showing various Remote Cs job openings in Florida as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $94,929 per year, or $45.6 per hour.
Customer Success Manager

Customer Success Manager

Threshold 360

Tampa, FL • On-site, Remote

Full-time

Medical, Dental, PTO

Posted 19 days ago

Key responsibilities

  • Own gross renewal rate and expansion revenue targets for customer accounts.

  • Lead customer onboarding, platform adoption, and ongoing training across assigned accounts.

  • Define customer success processes, playbooks, and tools as the company scales.

Job description

Competitive Salary | + Bonus + Equity | 2-5 yrs SaaS CS | Remote
THE OPPORTUNITY
Threshold 360 has spent a decade building the world's largest platform for immersive 360° content - 20,000+ venues, 2 million daily views, and customers spanning hospitality, tourism, event spaces, and destinations across North America. Our latest product, Aether, turns a single photo capture into cinematic video reels, immersive 3D experiences, and branded content. No drone. No crew. No reshoots.
We're looking for a Customer Success Manager to own and grow our customer relationships - and to build the CS function as we scale. This is a ground-floor leadership role: you'll help define how we do customer success and redesign the CS playbook.
WHAT YOU'LL OWN
• Gross renewal rate and expansion revenue - you'll own these targets
• A proactive renewal cadence: structured 12-month touchpoints that add value and drive retention before it's ever at risk
• Customer onboarding, platform adoption, and ongoing training across your book of accounts
• Upsell and upgrade conversations - identifying opportunities and closing them in partnership with BD
• Product demos for existing accounts exploring new capabilities
• Direct input to the product roadmap - you'll represent the customer perspective to the team, not just log tickets
• CS infrastructure: define the processes, playbooks, and tools that will take us to the next level
WHAT WE'RE LOOKING FOR
• 2-5 years in SaaS customer success or account management with a demonstrable retention and renewal track record
• You've owned a renewal or expansion number - not just contributed to team goals
• A trusted advisor to your accounts - you build relationships with operators, not just inboxes
• Background in hospitality, tourism, entertainment, or an adjacent vertical is a strong plus
• Clear, confident communicator - comfortable presenting to hotel GMs, DMO directors, and venue operators
• Able to design new strategies for clients to maximize the value of Threshold360 content and solve their most pressing challenges
• You operate best in an early-stage environment where structure is still being built
• Technically curious with the ability to learn and clearly explain a visual, fast-evolving product
THE PRODUCT
Aether turns a single 360° photo capture into cinematic video reels, immersive 3D experiences, and branded content - all from one dashboard. It's built on our Virtual Tours platform, the industry standard trusted by Marriott, Visit Austin, Visit Dallas, and 20,000+ venues across North America. The product is visually compelling, results-driven, and easy to demonstrate.
NETWORK
20,000+
Venues on platform
DAILY CONTENT VIEWS
2M+
Across partner properties
COMPENSATION & BENEFITS
• Competitive base salary + performance bonus plan
• Stock options / equity participation
• Remote-friendly with HQ access in Tampa, FL
• Flexible PTO and sick time
• Health and dental coverage
• Path for continued professional growth and leadership
ABOUT THE TEAM
We're a small, focused team headquartered in Tampa at Embarc Collective - one of the top startup communities in the Southeast. You'll report to senior leadership and have real influence on how the company operates. We move quickly, we're building something that hasn't existed before, and we're excited to connect with you.

Apply