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Manager Cruise Line Ship Jobs (NOW HIRING)

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Cruise Operations Manager

New York, NY · On-site

Manage operational workflows related to the cruise booking portal, helping ensure successful ... cruise line coordination to help ensure accurate and timely group booking experiences.

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Manager Cruise Line Ship information

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$34.5K

$76.3K

$131.5K

How much do manager cruise line ship jobs pay per year?

As of Aug 14, 2026, the average yearly pay for manager cruise line ship in the United States is $76,301.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $90,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a manager on a cruise line ship?

To thrive as a Manager on a Cruise Line Ship, you need strong leadership abilities, hospitality management experience, and a relevant degree or equivalent maritime qualifications. Familiarity with shipboard management systems, safety protocols, and international maritime regulations is typically required, along with certifications like STCW. Excellent interpersonal skills, crisis management, and cultural sensitivity distinguish top performers in this role. These skills are crucial for ensuring smooth operations, guest satisfaction, and compliance with safety and regulatory standards in a dynamic, multicultural environment.

What are some common challenges faced by a manager on a cruise line ship, and how can they be effectively addressed?

A Manager on a cruise line ship often faces challenges such as coordinating diverse teams, ensuring guest satisfaction, and adhering to strict safety and operational protocols. Managing a multicultural staff and addressing language or cultural barriers requires strong communication and leadership skills. Additionally, managers must be adaptable, as daily responsibilities can change quickly based on guest needs or operational issues. Proactive planning, regular staff meetings, and continuous training help address these challenges and support smooth operations.

What does a manager on a cruise line ship do?

A Manager on a cruise line ship is responsible for overseeing the daily operations and ensuring smooth functioning of various departments onboard, such as guest services, housekeeping, food and beverage, entertainment, and crew management. They coordinate activities, handle guest concerns, supervise staff, and ensure that safety and company standards are maintained. In addition, they play a crucial role in creating a positive guest experience and resolving any operational issues that may arise during the voyage.

What is the difference between Manager Cruise Line Ship vs Cruise Director?

AspectManager Cruise Line ShipCruise Director
Primary RoleOversees ship operations, staff management, and safety protocolsManages entertainment, activities, and guest engagement
Required CredentialsMaritime certifications, management experienceHospitality or entertainment background, certifications often preferred
Work EnvironmentShipboard, overseeing crew and operationsShipboard, focusing on guest experience and entertainment
Industry UsageCommonly used in cruise line management hierarchyCommonly used in guest services and entertainment departments

The Manager Cruise Line Ship focuses on overall ship management and operational leadership, while the Cruise Director specializes in guest entertainment and activities. Both roles are essential on a cruise ship but differ in responsibilities and skill sets.

More about Manager Cruise Line Ship jobs

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Cities with the most Manager Cruise Line Ship job openings:

What are the most commonly searched types of Cruise Line Ship jobs?

The most popular types of Cruise Line Ship jobs are:

What states have the most Manager Cruise Line Ship jobs?

States with the most job openings for Manager Cruise Line Ship jobs include:

What job categories do people searching Manager Cruise Line Ship jobs look for?

The top searched job categories for Manager Cruise Line Ship jobs are:

Manager Cruise Line Ship jobs near you
Infographic showing various Manager Cruise Line Ship job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,301 per year, or $36.7 per hour.

Luxury Cruise Specialist

Norwegian Cruise Line Holdings Ltd

Sunrise, FL • On-site

Full-time

Posted 25 days ago

Job description

GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
JOB SUMMARY:
  • Responsible for providing our travel agents and their guests with a seamless booking experience and exceptional customer service.
  • The position serves as the "voice" of Regent Seven Seas Cruises and is the first point of contact for travel agents.
  • Build relationships by answering incoming calls, identify the callers' needs, and sell the Regent experience that best fits the client's needs..
POSITION RESPONSIBILITIES:
  • Build rapport and long-term relationships with luxury cruise customers, travel agents and other partners.
  • Recommend and sell Regent Seven Seas cruise products and services to travel agents and their clients while using travel product expertise and knowledge of luxury destinations around the world.
  • Provide a seamless cruise and customer service experience, from the initial sales call to confirming the reservation, and servicing that reservation up until the cruise begins.
  • Create and document special requests, services, and cruise "add on" purchases requested by the customer or travel agent.
  • Maximize revenue opportunities by selling the full experience, from suite upgrades, insurance policies, hotels, shore excursions, and/or gift items.
  • Escalate all issues and pertinent matters to the appropriate resource to ensure resolution.
  • Perform other job-related functions as assigned..
KNOWLEDGE & EXPERIENCE:
EDUCATION:
  • High School Diploma or equivalent required
  • Four-year college degree preferred (Business Administration or related field of study) or equivalent combination of education and work experience
EXPERIENCE:
  • Minimum one year of sales experience required.
  • Telephone or Travel Sales preferred..
KNOWLEDGE & SKILLS:
  • Assertive sales skills and eagerness to grow within the organization
  • Strong written and verbal communication skills to include professional telephone etiquette, email, and letter writing with correct spelling and grammar
  • Demonstrate knowledge of Microsoft applications including Word, Excel, and Outlook
  • Experience with travel reservations systems preferred
  • Ability to develop and maintain professional relations with diverse cliental
  • Ability to quickly learn and maintain knowledge of Regent products, services, and promotions
  • Capable of maintaining professional composure and performing effectively under stress and pressure
  • Demonstrates a strong drive and high energy to achieve specified sales and service goals

ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises
New Releases
EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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