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Commission Cruise Line Ship Jobs (NOW HIRING)

Norwegian Cruise Line

We're Hiring

Mesa, AZ

$10 - $12/hr

Recently, the line was named "Europe's Leading Cruise Line" for the sixth consecutive year, as well as "Caribbean's Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World ...

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Commission Cruise Line Ship information

What are the key skills and qualifications needed to thrive as a commission cruise line ship specialist?

To thrive as a Cruise Ship Commissioning Specialist, you need expertise in marine engineering, project management, and ship systems integration, often backed by a relevant engineering degree and maritime certifications. Familiarity with shipboard systems, commissioning protocols, and technical tools like AutoCAD, PLCs, and safety management systems is essential. Strong communication, problem-solving abilities, and attention to detail are critical soft skills for coordinating teams and resolving issues during the commissioning process. These skills ensure the ship is safely and efficiently brought into service, meeting regulatory standards and client expectations.

What is the difference between Commission Cruise Line Ship Crew Member vs Hotel Staff on a Cruise Ship?

AspectCommission Cruise Line Ship Crew MemberHotel Staff on a Cruise Ship
CredentialsBasic certifications, safety trainingHospitality certifications, customer service training
Work EnvironmentDeck, engine room, or operational areasGuest areas, restaurants, cabins
Employer & IndustryCruise lines, maritime industryHospitality industry, cruise ships

Commission Cruise Line Ship Crew Members focus on operational, safety, or technical roles, often working in specialized areas of the ship. Hotel Staff primarily handle guest services, hospitality, and accommodations. Both roles require customer service skills but differ in credentials and work environment.

What is a commission cruise line ship?

Commission Cruise Line Ship jobs involve working on a cruise ship during its commissioning phase, which is the process of preparing a new vessel for service. These roles can include positions in hospitality, engineering, entertainment, and guest services, as well as specialized tasks related to the ship's setup and operations. Employees often help with inspections, safety drills, and ensuring all systems are functioning before welcoming passengers. Commissioning staff play a crucial role in making sure the ship is ready for its maiden voyage. These jobs may be temporary but can lead to longer-term positions once the ship is fully operational.

What's the easiest job to get on a commission cruise line ship?

Entry-level positions such as housekeeping or food service staff are generally the easiest to obtain on a cruise ship, as they often require minimal prior experience and are in high demand. These roles typically involve on-the-job training and are available to candidates with good customer service skills and a willingness to work long hours in a team environment.

What are common challenges faced when working as part of a commission cruise line ship crew, and how can new hires best prepare for them?

Crew members on commission cruise line ships often face challenges such as adapting to long periods away from home, working in fast-paced environments, and collaborating with an international team. New hires can best prepare by building strong communication skills, demonstrating flexibility, and familiarizing themselves with shipboard protocols and safety procedures. Embracing a positive attitude and being willing to learn from experienced colleagues can help new crew members adjust more quickly and succeed in their roles.
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What are the most commonly searched types of Cruise Line Ship jobs? The most popular types of Cruise Line Ship jobs are:
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Commission Cruise Line Ship jobs near you
Infographic showing various Commission Cruise Line Ship job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 8% Part Time, and 6% Contract. Highlights an 67% Physical, 1% Hybrid, and 32% Remote job distribution.

Personal Cruise Consultant

Norwegian Cruise Line

Miami, FL • On-site

Full-time

Re-posted 23 days ago

Norwegian Cruise Line rating

8.3

Company rating: 8.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

3rd of 9 rated cruise lines

Job description

Company Description

Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle Cruising which revolutionized the industry by giving guests more freedom and flexibility. Today, Norwegian invites guests to "Feel Free" on one of 14 purpose-built Freestyle Cruising ships, providing guests the opportunity to enjoy a relaxed, resort style cruise vacation on some of the newest and most contemporary ships at sea. Recently, the line was named "Europe's Leading Cruise Line" for the sixth consecutive year, as well as "Caribbean's Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on Forbes List.

Norwegian Cruise Line is the official cruise line of the Miami Dolphins/Sun Life Stadium, The New York Knicks, Blue Man Group and Legends in Concert; and the official cruise line partner of The GRAMMY Awards and is an official partner of the Rockettes and Radio City Music Hall.

Job Description

DUTIES AND RESPONSIBILITIES:

Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations.

  • Establishes and maintains quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals.
  • Builds and maintains effective relationships with new and existing consumers.  Maintains consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history.
  • Acquires in depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities. 
  • Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers. 
  •  Participates in department approved mass e-mail campaigns targeting specific guests' profiles.
  •  Perform other job related functions as assigned. 
Qualifications

EDUCATION: High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration or related field preferred. 

EXPERIENCE: Minimum one year of sales experience; 2 years sales experience preferred.  Cruise sales a plus.

Additional Information

KNOWLEDGE & SKILLS:   

Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally. 

Maintain strong working knowledge of Norwegian Cruise Line products, including current fleet and ship itineraries.

Proven record of excellent customer service and retention skills.  

Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. Problem solving, research and resolution skills.

Negotiation skills and ability to think through solutions is required in order to balance the interest of the guests and guest satisfaction while ensuring revenue and adherence to Norwegian's program guidelines. 

Customer service skills. 

Adherence to dress code is strictly enforced.

*Please Apply Online At https://www.ncl.com/about/careers/corporate-employment*

What Norwegian Cruise Line employees say

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