ZipRecruiter

Log In

1

Manager Cruise Line Ship Jobs (NOW HIRING)

Norwegian Cruise Line

We're Hiring

Mesa, AZ

$10 - $12/hr

Recently, the line was named "Europe's Leading Cruise Line" for the sixth consecutive year, as well as "Caribbean's Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World ...

Norwegian Cruise Line

We're Hiring

Mesa, AZ · On-site

$10 - $12/hr

Recently, the line was named "Europe's Leading Cruise Line" for the sixth consecutive year, as well as "Caribbean's Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World ...

next page

Showing results 1-20

All JobsCruise Line Ship JobsManager Cruise Line Ship Jobs

Manager Cruise Line Ship information

See salary details

$34.5K

$76.3K

$131.5K

How much do manager cruise line ship jobs pay per year?

As of Jun 11, 2026, the average yearly pay for manager cruise line ship in the United States is $76,301.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $90,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager on a Cruise Line Ship, and why are they important?

To thrive as a Manager on a Cruise Line Ship, you need strong leadership abilities, hospitality management experience, and a relevant degree or equivalent maritime qualifications. Familiarity with shipboard management systems, safety protocols, and international maritime regulations is typically required, along with certifications like STCW. Excellent interpersonal skills, crisis management, and cultural sensitivity distinguish top performers in this role. These skills are crucial for ensuring smooth operations, guest satisfaction, and compliance with safety and regulatory standards in a dynamic, multicultural environment.

What are some common challenges faced by a Manager on a cruise line ship, and how can they be effectively addressed?

A Manager on a cruise line ship often faces challenges such as coordinating diverse teams, ensuring guest satisfaction, and adhering to strict safety and operational protocols. Managing a multicultural staff and addressing language or cultural barriers requires strong communication and leadership skills. Additionally, managers must be adaptable, as daily responsibilities can change quickly based on guest needs or operational issues. Proactive planning, regular staff meetings, and continuous training help address these challenges and support smooth operations.

What does a Manager on a Cruise Line Ship do?

A Manager on a cruise line ship is responsible for overseeing the daily operations and ensuring smooth functioning of various departments onboard, such as guest services, housekeeping, food and beverage, entertainment, and crew management. They coordinate activities, handle guest concerns, supervise staff, and ensure that safety and company standards are maintained. In addition, they play a crucial role in creating a positive guest experience and resolving any operational issues that may arise during the voyage.

What is the difference between Manager Cruise Line Ship vs Cruise Director?

AspectManager Cruise Line ShipCruise Director
Primary RoleOversees ship operations, staff management, and safety protocolsManages entertainment, activities, and guest engagement
Required CredentialsMaritime certifications, management experienceHospitality or entertainment background, certifications often preferred
Work EnvironmentShipboard, overseeing crew and operationsShipboard, focusing on guest experience and entertainment
Industry UsageCommonly used in cruise line management hierarchyCommonly used in guest services and entertainment departments

The Manager Cruise Line Ship focuses on overall ship management and operational leadership, while the Cruise Director specializes in guest entertainment and activities. Both roles are essential on a cruise ship but differ in responsibilities and skill sets.

More about Manager Cruise Line Ship jobs
What cities are hiring for Manager Cruise Line Ship jobs? Cities with the most Manager Cruise Line Ship job openings:
What are the most commonly searched types of Cruise Line Ship jobs? The most popular types of Cruise Line Ship jobs are:
What states have the most Manager Cruise Line Ship jobs? States with the most job openings for Manager Cruise Line Ship jobs include:
What job categories do people searching Manager Cruise Line Ship jobs look for? The top searched job categories for Manager Cruise Line Ship jobs are:
Manager Cruise Line Ship jobs near you
Infographic showing various Manager Cruise Line Ship job openings in the United States as of June 2026, with employment types broken down into 64% Full Time, 34% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $76,301 per year, or $36.7 per hour.
Personal Cruise Consultant

Personal Cruise Consultant

Norwegian Cruise Line

Miami, FL

Full-time

Posted 23 days ago

Norwegian Cruise Line rating

8.5

Company rating: 8.5 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

3rd of 9 rated cruise lines

Job description

Company Description

Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle Cruising which revolutionized the industry by giving guests more freedom and flexibility. Today, Norwegian invites guests to "Feel Free" on one of 14 purpose-built Freestyle Cruising ships, providing guests the opportunity to enjoy a relaxed, resort style cruise vacation on some of the newest and most contemporary ships at sea. Recently, the line was named "Europe's Leading Cruise Line" for the sixth consecutive year, as well as "Caribbean's Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on Forbes List.

Norwegian Cruise Line is the official cruise line of the Miami Dolphins/Sun Life Stadium, The New York Knicks, Blue Man Group and Legends in Concert; and the official cruise line partner of The GRAMMY Awards and is an official partner of the Rockettes and Radio City Music Hall.

Job Description

DUTIES AND RESPONSIBILITIES:

Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations.

  • Establishes and maintains quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals.
  • Builds and maintains effective relationships with new and existing consumers.  Maintains consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history.
  • Acquires in depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities. 
  • Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers. 
  •  Participates in department approved mass e-mail campaigns targeting specific guests' profiles.
  •  Perform other job related functions as assigned. 
Qualifications

EDUCATION: High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration or related field preferred. 

EXPERIENCE: Minimum one year of sales experience; 2 years sales experience preferred.  Cruise sales a plus.

Additional Information

KNOWLEDGE & SKILLS:   

Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally. 

Maintain strong working knowledge of Norwegian Cruise Line products, including current fleet and ship itineraries.

Proven record of excellent customer service and retention skills.  

Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. Problem solving, research and resolution skills.

Negotiation skills and ability to think through solutions is required in order to balance the interest of the guests and guest satisfaction while ensuring revenue and adherence to Norwegian's program guidelines. 

Customer service skills. 

Adherence to dress code is strictly enforced.

*Please Apply Online At https://www.ncl.com/about/careers/corporate-employment*

What Norwegian Cruise Line employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply