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Direct Line Cruises Jobs (NOW HIRING)

American Cruise Lines

Cruise Director

Washington, DC · On-site

Cruise Director American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise Directors to our shipboard team for our 2026 season. American Cruise Lines ...

American Cruise Lines

Cruise Director

Belfast, ME

Cruise Director American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise Directors to our shipboard team for our 2026 season. American Cruise Lines ...

American Cruise Lines

Cruise Director

Washington, DC · On-site

Cruise Director American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise Directors to our shipboard team for our 2026 season. American Cruise Lines ...

American Cruise Lines

Cruise Director

Fort Madison, IA · On-site

Cruise Director American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise Directors to our shipboard team for our 2026 season. American Cruise Lines ...

American Cruise Lines

Cruise Director

New York, NY · On-site

Cruise Director American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise Directors to our shipboard team for our 2026 season. American Cruise Lines ...

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How much do direct line cruises jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for direct line cruises in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Direct Line Cruises vs Travel Agent?

AspectDirect Line CruisesTravel Agent
CredentialsCustomer service experience, cruise industry knowledgeTravel certifications, industry training
Work EnvironmentOffice, call center, online platformsOffice, client meetings, travel agencies
Employer & IndustryCruise lines, travel companiesTravel agencies, tour operators
Search & Comparison IntentBooking cruises, customer supportTravel planning, booking vacations

Direct Line Cruises primarily focuses on booking and customer support for cruise vacations, often working directly with cruise lines. Travel Agents offer broader travel planning services, including flights, hotels, and tours. While both roles involve travel industry knowledge, Direct Line Cruises specializes in cruises, whereas Travel Agents provide comprehensive travel solutions.

What is Direct Line Cruises?

Direct Line Cruises is a travel agency that specializes in booking cruise vacations for individuals, families, and groups. They offer a variety of cruise options from major cruise lines, helping customers find and reserve the best itineraries, cabins, and deals. In addition to cruise bookings, they often provide assistance with travel insurance, shore excursions, and other related travel services. Their expertise helps travelers navigate the complexities of cruise planning and ensures a smooth booking experience.

What are some common challenges faced by customer service representatives at Direct Line Cruises, and how can they be addressed?

Customer service representatives at Direct Line Cruises often encounter challenges such as handling high call volumes during peak travel seasons, resolving complex booking or itinerary changes, and managing customer expectations regarding cruise line policies. To address these challenges, team members receive comprehensive training on cruise products, reservation systems, and conflict resolution techniques. Collaborating closely with sales and operations teams also helps ensure accurate and timely responses to customer needs, creating a supportive and dynamic work environment.

What are the key skills and qualifications needed to thrive as a Cruise Travel Agent at Direct Line Cruises, and why are they important?

To thrive as a Cruise Travel Agent at Direct Line Cruises, you need strong sales abilities, in-depth knowledge of cruise products, and typically a background in travel or hospitality. Familiarity with booking software such as Sabre, Amadeus, or proprietary cruise reservation systems, as well as certifications like CLIA (Cruise Lines International Association) accreditation, is highly advantageous. Excellent communication, active listening, and problem-solving skills help agents build rapport with clients and tailor experiences to their needs. These skills and qualifications are vital for delivering top-notch customer service, driving sales, and ensuring client satisfaction in a competitive travel industry.
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What cities are hiring for Direct Line Cruises jobs? Cities with the most Direct Line Cruises job openings:
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Direct Line Cruises jobs near you
Infographic showing various Direct Line Cruises job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,816 per year, or $18.7 per hour.

Supervisor, Concessions (Circle Line Cruises)

AEG

Manhattan, NY • On-site

$24/hr

Full-time

Posted 20 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
THE ROLE
The Concessions Supervisor position is responsible for overseeing all food, beverage, and merchandise operations onboard of our six sailings vessels and Pier side café. Supervisors support both sightseeing cruises and private event sailings.
ESSENTIAL FUNCTIONS
  • Directly manage front of house team members (cashiers, bartenders, food runners) while having direct interaction with customers.
  • Maintain and control high volume food and beverage inventory using our digital inventory system. Enter requisition forms to request inventory from warehouse team.
  • Ability to work in an environment may include exposure to loud noise, crowded spaces, and variable temperatures.
  • Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
  • Enforce company & venue standards for service, sanitation, and product and food quality.
  • Ensure all cash/alcohol handling procedures are documented and enforced.
  • Responsible for overseeing all cash handling procedures at beginning and end of shift; ensuring compliance with company policies.
  • Communicate with Food & Beverage Managers regularly regarding instances that take place on board
  • Encourage superior customer service in every guest interaction

QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • All applicants must be at least 18 years of age
  • High school diploma or equivalent. Some college preferred.
  • Prior supervisory experience required.
  • Ability to work onboard a moving vessel for extended periods of time.
  • Ability to multitask in a fast paced, team orientated setting.
  • Must be able to work fluently in English
  • Ability to work in an environment that may include exposure to loud noise, crowded spaces, and variable temperatures.
  • Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds, up and down stairs/ramps.
  • Strong work ethic, punctuality, and professionalism in appearance and conduct
  • Ability to work extended hours, nights, weekends, and holidays.
  • Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
  • Must meet state and local health requirements for food handlers and alcoholic beverage services.
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPENSATION
$24.00/hour
WORKING CONDITIONS
Location: On Site - Circle Line Sightseeing Cruises New York, NY
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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