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Manager Commercial Operations Jobs in Springfield, MA

Pwc

Procurement Operations Senior Associate

Hartford, CT

$55K - $187K/yr

... managing commercial transactions to support financial objectives - Utilizing procurement software and systems to streamline operations and enhance data accuracy - Leading contract negotiations and ...

Excel Dryer

Director of Operations

East Longmeadow, MA · On-site

... commercial hand hygiene solutions from our Massachusetts headquarters. We're not just another ... Bachelor's degree in Operations Management, Engineering, Business, or a related field required

Hilbgroup

Commercial Lines Account Manager

Longmeadow, MA · Hybrid

$75K - $80K/yr

The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to ... Understand the insured's business/operations * Process policy changes as directed by producer or ...

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All JobsCommercial Operations JobsManager Commercial Operations JobsManager Commercial Operations Jobs in Springfield, MA

Manager Commercial Operations information

See Springfield, MA salary details

$27.4K

$65K

$135K

How much do manager commercial operations jobs pay per year?

As of Jul 14, 2026, the average yearly pay for manager commercial operations in Springfield, MA is $65,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $84,700.00 per year, depending on experience, location, and employer.

What is the highest salary for an operations manager?

The highest salaries for a Manager of Commercial Operations can exceed $150,000 annually, especially in large corporations or industries like technology, finance, and pharmaceuticals. Compensation often depends on experience, location, and the complexity of the operations managed, with senior roles or those in high-demand sectors earning higher pay. Bonuses, profit sharing, and benefits can also significantly increase total compensation.

What jobs make around $100,000 a year?

For a Manager of Commercial Operations, salaries around $100,000 are common in roles such as senior managers, business development managers, and operations managers in large organizations. These positions typically require strong leadership, strategic planning, and industry-specific knowledge, often with several years of experience and relevant certifications. Compensation can vary based on industry, location, and company size.

What are the key skills and qualifications needed to thrive as a Manager Commercial Operations, and why are they important?

To thrive as a Manager Commercial Operations, you need strong business acumen, analytical skills, and a background in business administration or a related field, often supported by a bachelor's or master's degree. Proficiency in CRM systems, ERP software, and advanced Excel, as well as familiarity with project management tools, is typically required. Exceptional leadership, negotiation, and communication skills help you manage teams and build effective client relationships. These abilities ensure efficient operations, drive revenue growth, and support strategic business objectives in a competitive market.

Is ops manager higher than GM?

A Manager of Commercial Operations is typically responsible for overseeing sales, marketing, and business development activities within a company. A General Manager (GM) usually has broader operational oversight, including multiple departments and overall company performance. In many organizations, the GM holds a higher or more senior position than an operations manager, but the hierarchy can vary depending on the company's structure.

What are Manager Commercial Operations?

A Manager Commercial Operations is responsible for overseeing and optimizing the commercial activities of a business, such as sales, marketing, and customer relationships. They analyze market trends, coordinate with different departments, and implement strategies to increase revenue and efficiency. The role often involves budgeting, forecasting, and ensuring that operational processes align with business objectives. Managers in this field are key to driving business growth and maintaining competitive advantage.

What are some common challenges faced by a Manager of Commercial Operations, and how can they be effectively addressed?

A Manager of Commercial Operations often navigates challenges such as aligning cross-departmental objectives, managing fluctuating market demands, and ensuring seamless communication between sales, finance, and supply chain teams. To address these, it's important to foster strong collaboration through regular interdepartmental meetings, utilize data-driven decision-making tools, and implement clear processes for information sharing. Developing strong leadership and problem-solving skills can help anticipate potential bottlenecks and promote efficient operations.

What is the difference between Manager Commercial Operations vs Sales Manager?

AspectManager Commercial OperationsSales Manager
Primary FocusOversees commercial strategies, pricing, and contract negotiationsLeads sales teams to meet revenue targets
Required CredentialsBusiness or related degree, experience in commercial strategySales or marketing background, sales certifications often preferred
Work EnvironmentCross-departmental, strategic planningCustomer-facing, team management
Industry UsageCommon in industries with complex contracts like manufacturing, energyPrevalent in retail, B2B services, and tech sectors

The Manager Commercial Operations focuses on strategic commercial activities, including pricing and contract management, while the Sales Manager concentrates on leading sales teams to achieve revenue goals. Both roles require strong business acumen but differ in their core responsibilities and daily tasks.

What does a commercial operations manager do?

A commercial operations manager oversees the sales, marketing, and business development activities within an organization to ensure revenue growth and operational efficiency. They analyze market trends, develop strategies, manage teams, and use tools like CRM systems to optimize commercial performance. Strong leadership, analytical skills, and industry knowledge are essential for this role.
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What job categories do people searching Manager Commercial Operations jobs in Springfield, MA look for? The top searched job categories for Manager Commercial Operations jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Manager Commercial Operations jobs? Cities near Springfield, MA with the most Manager Commercial Operations job openings:
Manager Commercial Operations jobs near you
Branch Operations Supervisor - Commercial Insurance

Branch Operations Supervisor - Commercial Insurance

Insurance Office of America

Hartford, CT

$60K - $80K/yr

Full-time

Medical, Retirement

Posted 27 days ago

Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

44th of 281 rated insurance

Job description

Description

Job Description:

Title: Branch Operations Supervisor - Commercial Lines 
Fully Remote: This is a fully remote role open to applicants across the United States, with the exception of candidates residing in Alaska, Arizona, California or Hawaii. Must be willing to work Monday-Friday 8am-5pm Eastern Standard Time.
Supporting: Cherry Hill, New Jersey | Book Focus: Trucking, Transportation, Construction
Required: active property & casualty (P&C) license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 


About the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. 

 
Key Responsibilities: 

  • Team Leadership: Manage Account Management staff, monitor performance, and provide coaching. 

  • HR Management: Ensure compliance with HR processes and policies. 

  • Performance Monitoring: Ensure productivity, efficiency, quality, and service standards. 

  • Scheduling: Manage staff days off calendars for service continuity. 

  • Staffing Levels: Ensure appropriate staffing levels and recommend adjustments. 

  • Employee Selection: Participate in interviewing and hiring recommendations. 

  • Performance Evaluation: Prepare and deliver performance evaluations. 

  • Coaching and Development: Provide coaching, consultation, and training. 

  • Professional Development: Encourage growth and development of personnel. 

  • Succession Planning: Develop future branch operations leaders. 

  • Culture Promotion: Promote IOA culture and improve engagement. 

  • Performance Gaps: Identify gaps and implement corrective actions. 

  • Data Analysis: Monitor and interpret performance data. 

  • Communication: Maintain transparent communication with leadership. 

  • Process Improvement: Develop and ensure compliance with core work processes. 

  • Policy Enforcement: Implement and enforce company policies. 

  • Technical Competence: Maintain high technical competence and industry expertise. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive relationships with IOA leadership and employees. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience with deep, wide-ranging industry knowledge

  • 3+ years leadership experience. 

  • All required active property & casualty (P&C) licensing 

  • Outstanding communication and people management skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 


What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s). 

Salary Range

The expected pay range for this position is $60,000 to $80,000 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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