ZipRecruiter

Log In

1

Manager Application Support Engineer Jobs in Utah

Podium

Integration Support Engineer

Lehi, UT · On-site

$97K - $131K/yr

... Managers (AMs/CSMs). • You will support our strategic clients and Account Managers (AMs/CSMs ... the Developer API Portal, to strategic clients that comprise both non-technical and technical ...

Extensiv

Tier 1 Support Engineer

American Fork, UT · On-site

Born within an active 3PL warehouse,Extensivbuilt the first cloud-based warehouse management ... We are looking for a Tier 1 Support Engineer to be the first point of contact for our customers ...

Podium

Integration Support Engineer

Lehi, UT

$97K - $131K/yr

The Integration Support Engineer is a critical player in a program that is key to our long-term ... You will support our strategic clients and Account Managers (AMs/CSMs). The integrations you ...

Extensiv

Tier 1 Support Engineer

American Fork, UT

$60K/yr

Born within an active 3PL warehouse,Extensivbuilt the first cloud-based warehouse management ... We are looking for a Tier 1 Support Engineer to be the first point of contact for our customers ...

Podium

Integration Support Engineer

Lehi, UT · On-site

$97K - $131K/yr

The Integration Support Engineer is a critical player in a program that is key to our long-term ... You will support our strategic clients and Account Managers (AMs/CSMs). The integrations you ...

Packsize

Engineer, Technical Support

Salt Lake City, UT · On-site

$30/hr

Builds and maintains call center scripts in the CRM system to support Packsize customer growth ... Reasonable accommodations in the application process will be provided to qualified individuals with ...

Navitas Semiconductor

NVTS) is a high-growth, publicly traded technology company seeking an IT Support Engineer to handle ... Respond to and manage incidents and service requests through the ticketing system, meeting required ...

New

Conduent, Inc.

Network Support Engineer III

Sandy, UT · On-site

$81K - $105K/yr

Network Support Engineer III Key Responsibilities: * Provide advanced technical support for ... Familiarity with ITIL, incident management, change management, or Agile-based operational practices

Conduent, Inc.

Network Support Engineer III

Sandy, UT

$81K - $105K/yr

Network Support Engineer III Key Responsibilities: * Provide advanced technical support for ... Familiarity with ITIL, incident management, change management, or Agile-based operational practices

Waystar

Advanced QA Engineer

Lehi, UT · On-site

Also, the QA Engineer works closely with the Manager, Application Engineering to ensure that the ... The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and ...

Bohme

Business Application Manager

Draper, UT · On-site

Oversee application support, incident management, and vendor relationships * Drive system enhancements, upgrades, and implementations (including new store openings or channel expansions) * Establish ...

Awardco

Application Security Engineer

Lindon, UT

$53 - $70.75/hr

... authorization, session management, data validation, encryption, multitenant isolation, etc ... Experience helping support or respond to external pen tests, bug bounty reports, or coordinated ...

Awardco

Application Security Engineer

Lindon, UT · On-site

$53 - $70.75/hr

... authorization, session management, data validation, encryption, multi-tenant isolation, etc ... Experience helping support or respond to external pen tests, bug bounty reports, or coordinated ...

next page

Showing results 1-20

All JobsApplication Support Engineer JobsManager Application Support Engineer JobsManager Application Support Engineer Jobs in Utah

Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What are popular job titles related to Manager Application Support Engineer jobs in Utah? For Manager Application Support Engineer jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Manager Application Support Engineer jobs in Utah look for? The top searched job categories for Manager Application Support Engineer jobs in Utah are:
What cities in Utah are hiring for Manager Application Support Engineer jobs? Cities in Utah with the most Manager Application Support Engineer job openings:
Manager Application Support Engineer jobs near you
Integration Support Engineer

Integration Support Engineer

Podium

Lehi, UT • On-site

$97K - $131K/yr

Full-time

Posted 8 days ago

Job description

Job Summary:
Podium is a company that leverages AI technology to help local businesses enhance their revenue through effective communication. The Integration Support Engineer will coordinate integration projects, support clients, troubleshoot issues, and maintain documentation to ensure successful client integrations.
Responsibilities:
• You will coordinate standard and custom integration projects for Podiums clients.
• You will scope out and plan projects with strategic clients, ensuring that they are set up for long-term success and scalability.
• You will be comfortable configuring API settings and managing a work queue alongside Customer Success Account Managers (AMs/CSMs).
• You will support our strategic clients and Account Managers (AMs/CSMs). The integrations you complete are key components in the overall success plan for the clients they manage.
• You will solve integration issues. Technical and process issues may arise during the initial integration or as dependent platforms change. You will troubleshoot and solve these problems.
• You will serve as an integrations expert across Podium and share customer needs for automations to continually improve the integrations and automations we offer.
• You will maintain high quality documentation of the clients integrations that we set up, as well as update any existing client workbooks/SOPs when needed.
• You will be explaining technical documentation, such as the Developer API Portal, to strategic clients that comprise both non-technical and technical audiences.
Qualifications:
Required:
• 2-3 years prior experience setting up software or following technical operating procedures
• Experience using API’s, webhooks and FTP’s.
• Demonstrated over-achievement managing a large work queue
• Experience working directly with clients, comfortable explaining complex technical processes in a concise way to contacts in varying roles and technical aptitude at an organization
• Constantly invents new and better ways to get tasks done.
• Is accountable to others. Your projects will be part of a larger client engagement.
• Earns the trust of your colleagues by always keeping your commitments.
• Keep your key stakeholders informed on the progress being made in setting up integrations.
• Is able to identify short-term and long-term issues or concerns related to client’s integrations and adjust projects accordingly.
• Focuses on results. What you do has clear purpose and you are not satisfied until you achieve your planned outcomes.
Company:
Podium is a customer communication platform for businesses who interact with customers on a local level. Founded in 2014, the company is headquartered in Lehi, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

Apply