Make an impact As the Manager, Application Support , you will lead the delivery of high-quality support across critical multifamily property management applications. You'll oversee a team managing ...
Quick apply
Make an impact As the Manager, Application Support , you will lead the delivery of high-quality support across critical multifamily property management applications. You'll oversee a team managing ...
Quick apply
Make an impact As the Manager, Application Support , you will lead the delivery of high-quality support across critical multifamily property management applications. You'll oversee a team managing ...
Make an impact As the Manager, Application Support , you will lead the delivery of high-quality support across critical multifamily property management applications. You'll oversee a team managing ...
Make an impact As the Manager, Application Support , you will lead the delivery of high-quality support across critical multifamily property management applications. You'll oversee a team managing ...
Make an impact As the Manager, Application Support , you will lead the delivery of high-quality support across critical multifamily property management applications. You'll oversee a team managing ...
Make an impact As the Manager, Application Support , you will lead the delivery of high-quality support across critical multifamily property management applications. You'll oversee a team managing ...
... more programming languages Strong data structure knowledge Candidate Should have Good Work Exp in Production / Application Support . Strong work Exp in Unix / Shell Scripting OR Perl / Python.
... more programming languages Strong data structure knowledge Candidate Should have Good Work Exp in Production / Application Support . Strong work Exp in Unix / Shell Scripting OR Perl / Python.
... more programming languages Strong data structure knowledge Candidate Should have Good Work Exp in Production / Application Support . Strong work Exp in Unix / Shell Scripting OR Perl / Python.
... more programming languages Strong data structure knowledge Candidate Should have Good Work Exp in Production / Application Support . Strong work Exp in Unix / Shell Scripting OR Perl / Python.
Required : • 3+ years of experience in Application Support / Production Support / L2 Support ... Genesys Cloud, IVR systems, ACD routing and call flows, Workforce management integrations. • ...
Required : • 3+ years of experience in Application Support / Production Support / L2 Support ... Genesys Cloud, IVR systems, ACD routing and call flows, Workforce management integrations. • ...
Problem management * Driving Support efficiencies - doing FFAs, fixes, change management etc * Automation- using scripting/tool development. * At least Y years of experience in Development ...
Problem management * Driving Support efficiencies - doing FFAs, fixes, change management etc * Automation- using scripting/tool development. * At least Y years of experience in Development ...
Salt Lake City, UT · On-site
Analyze, troubleshoot, and resolve application incidents within SLA timelines. * Investigate ... Participate in incident management, problem management, and release support activities. * Document ...
Salt Lake City, UT · On-site
Analyze, troubleshoot, and resolve application incidents within SLA timelines. * Investigate ... Participate in incident management, problem management, and release support activities. * Document ...
Draper, UT · On-site
$98K - $130K/yr
This role will provide advanced production/application support, drive automation initiatives to ... Workforce management integrations * Experience leveraging AI tools (LLM-based assistants ...
Draper, UT · On-site
$98K - $130K/yr
This role will provide advanced production/application support, drive automation initiatives to ... Workforce management integrations * Experience leveraging AI tools (LLM-based assistants ...
Salt Lake City, UT · On-site +1
$98K - $130K/yr
This role will provide advanced production/application support, drive automation initiatives to ... Workforce management integrations * Experience leveraging AI tools (LLM-based assistants ...
Salt Lake City, UT · On-site +1
$98K - $130K/yr
This role will provide advanced production/application support, drive automation initiatives to ... Workforce management integrations * Experience leveraging AI tools (LLM-based assistants ...
Lehi, UT · On-site
$115K - $151K/yr
Proposes technical solutions to the Manager, Application Engineering * Designs/develops/tests ... The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and ...
Lehi, UT · On-site
$115K - $151K/yr
Proposes technical solutions to the Manager, Application Engineering * Designs/develops/tests ... The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and ...
Lehi, UT · On-site
$115K - $151K/yr
Proposes technical solutions to the Manager, Application Engineering * Designs/develops/tests ... The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and ...
Lehi, UT · On-site
$115K - $151K/yr
Proposes technical solutions to the Manager, Application Engineering * Designs/develops/tests ... The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and ...
... management onboarding and provisioning cycles. The Support Engineering Lead collaborates closely ... with the Director of Engineering to ensure that support workflows follow established best practices.
Quick apply
... management onboarding and provisioning cycles. The Support Engineering Lead collaborates closely ... with the Director of Engineering to ensure that support workflows follow established best practices.
Salt Lake City, UT · On-site
$66K - $72K/yr
The Support Engineer I has responsibility for Windows support including patch management and ... Technically proficient in application/component or system; may act as an internal consultant.
Salt Lake City, UT · On-site
$66K - $72K/yr
The Support Engineer I has responsibility for Windows support including patch management and ... Technically proficient in application/component or system; may act as an internal consultant.
The Support Engineer I has responsibility for Windows support including patch management and ... Technically proficient in application/component or system; may act as an internal consultant.
New
The Support Engineer I has responsibility for Windows support including patch management and ... Technically proficient in application/component or system; may act as an internal consultant.
New
Salt Lake City, UT · On-site +1
$53K - $80K/yr
The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...
Salt Lake City, UT · On-site +1
$53K - $80K/yr
The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...
Customer Support Engineer United States (Field-Based Role) Mandatory residence: Salt Lake City ... deliverables - Manage spare parts inventory and stock control as applicable Key Challenges ...
Customer Support Engineer United States (Field-Based Role) Mandatory residence: Salt Lake City ... deliverables - Manage spare parts inventory and stock control as applicable Key Challenges ...
Customer Support Engineer United States (Field-Based Role) Mandatory residence: Salt Lake City ... deliverables - Manage spare parts inventory and stock control as applicable Key Challenges ...
Customer Support Engineer United States (Field-Based Role) Mandatory residence: Salt Lake City ... deliverables - Manage spare parts inventory and stock control as applicable Key Challenges ...
Customer Support Engineer United States (Field-Based Role) Mandatory residence: Salt Lake City ... deliverables - Manage spare parts inventory and stock control as applicable Key Challenges ...
Quick apply
Customer Support Engineer United States (Field-Based Role) Mandatory residence: Salt Lake City ... deliverables - Manage spare parts inventory and stock control as applicable Key Challenges ...
Lehi, UT · On-site
Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and ... Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert ...
Lehi, UT · On-site
Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and ... Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert ...
| Aspect | Manager Application Support Engineer | Application Support Engineer |
|---|---|---|
| Credentials | Bachelor's degree, relevant certifications, leadership experience | Bachelor's degree, technical certifications often preferred |
| Work Environment | Team leadership, client communication, strategic planning | Technical troubleshooting, user support, system monitoring |
| Employer & Industry Usage | IT departments, software companies, enterprise environments | IT support teams, software vendors, tech companies |
| Search & Comparison Intent | Understanding managerial roles in application support | Technical support roles, troubleshooting skills |
The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.
Full-time
Re-posted 16 days ago
6.6
Based on 16 frontline employees who took The Breakroom Quiz
144th of 248 rated facilities management
As the Manager, Application Support, you will lead the delivery of high-quality support across critical multifamily property management applications. You’ll oversee a team managing day-to-day support operations, serve as a key escalation point, and drive improvements across a portfolio of 170+ properties.
• Lead, mentor, and develop a team of 3+ support professionals
• Manage ServiceNow ticket operations including intake, triage, escalation, and resolution
• Establish SLAs, workflows, and reporting to ensure efficient support delivery
• Analyze ticket trends and drive root-cause resolution
• Serve as the escalation point and subject matter expert for Yardi platforms and integrations
• Oversee user access, system configuration, and ongoing application support
• Partner with vendors and internal stakeholders to resolve issues and implement enhancements
• Lead application onboarding/offboarding for property transitions
• Support release management, testing, and new system integrations
• Maintain documentation, reporting, and communication with leadership
What you should bring• 5+ years of experience in application support or IT operations
• 2+ years of people management experience
• Strong experience with ServiceNow (ticketing, workflows, reporting)
• Expertise with Yardi platforms (Voyager, CRM IQ, RentCafe, etc.)
• Experience with user access management and system administration
• Knowledge of property management operations
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and cross-functional collaboration skills
• Bachelor’s degree or equivalent experience
Preferred:
• Experience with release management, UAT, or integrations
• ITIL or ServiceNow certifications
• Experience supporting large property portfolios
What you can be a part ofYou’ll work closely with Technology leadership, operations, and vendors to ensure seamless application performance across a growing portfolio. This role plays a key part in scaling support operations, improving processes, and enhancing the overall technology experience for the organization.
Get the full story on Breakroom
Sourced by ZipRecruiter
Real estate
201 - 500 Employees
Salt Lake City, UT, US
1991