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Manager Application Support Engineer Jobs in Utah

The Application Support Engineer will serve as a critical interface between our customers and the ... Independently manage and resolve platform and product issues for customers, addressing challenges ...

Proposes technical solutions to the Manager, Application Engineering * Designs/develops/tests ... The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and ...

Associate Support Engineer

Lehi, UT · On-site

$20.90 - $32.40/hr

This role involves collaborating with senior support engineers and managers to handle customer ... application provides measurable value, driving innovation and smarter ways of working. * Stay ...

This role involves collaborating with senior support engineers and managers to handle customer ... application provides measurable value, driving innovation and smarter ways of working. * Stay ...

... management onboarding and provisioning cycles. The Support Engineering Lead collaborates closely ... with the Director of Engineering to ensure that support workflows follow established best practices.

Sr Software Engineer II

Lehi, UT · On-site

$115K - $151K/yr

Proposes technical solutions to the Manager, Application Engineering * Designs/develops/tests ... The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and ...

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

Desktop Support Engineer Location: Salt Lake City, UT / Onsite Employment Type: Full-Time W2 and ... Manage user accounts, password resets, and access requests * Log, track, and update tickets in the ...

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Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What are popular job titles related to Manager Application Support Engineer jobs in Utah? For Manager Application Support Engineer jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Manager Application Support Engineer jobs? Cities in Utah with the most Manager Application Support Engineer job openings:
Manager, Application Support

Manager, Application Support

Bridge Property Management

Salt Lake City, UT • On-site

Other

Posted 25 days ago


Bridge Property Management rating

6.6

Company rating: 6.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

111th of 212 rated facilities management


Job description

Make an impact

As the Manager, Application Support, you will lead the delivery of high-quality support across critical multifamily property management applications. You'll oversee a team managing day-to-day support operations, serve as a key escalation point, and drive improvements across a portfolio of 170+ properties.

Lead, mentor, and develop a team of 3+ support professionals 

Manage ServiceNow ticket operations including intake, triage, escalation, and resolution 

Establish SLAs, workflows, and reporting to ensure efficient support delivery 

Analyze ticket trends and drive root-cause resolution 

Serve as the escalation point and subject matter expert for Yardi platforms and integrations 

Oversee user access, system configuration, and ongoing application support 

Partner with vendors and internal stakeholders to resolve issues and implement enhancements 

Lead application onboarding/offboarding for property transitions 

Support release management, testing, and new system integrations 

Maintain documentation, reporting, and communication with leadership

What you should bring

5+ years of experience in application support or IT operations 

2+ years of people management experience 

Strong experience with ServiceNow (ticketing, workflows, reporting) 

Expertise with Yardi platforms (Voyager, CRM IQ, RentCafe, etc.) 

Experience with user access management and system administration 

Knowledge of property management operations 

Ability to manage multiple priorities in a fast-paced environment 

Strong communication and cross-functional collaboration skills 

Bachelor's degree or equivalent experience

Preferred: 

Experience with release management, UAT, or integrations 

ITIL or ServiceNow certifications 

Experience supporting large property portfolios

What you can be a part of

You'll work closely with Technology leadership, operations, and vendors to ensure seamless application performance across a growing portfolio. This role plays a key part in scaling support operations, improving processes, and enhancing the overall technology experience for the organization.


What Bridge Property Management employees say

Pay

Benefits

Hours and flexibility

Workplace

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