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Manager Application Support Engineer Jobs in Utah

Proposes technical solutions to the Manager, Application Engineering * Designs/develops/tests ... The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and ...

Sr Software Engineer II

Lehi, UT · On-site

$115K - $151K/yr

Proposes technical solutions to the Manager, Application Engineering * Designs/develops/tests ... The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and ...

... management onboarding and provisioning cycles. The Support Engineering Lead collaborates closely ... with the Director of Engineering to ensure that support workflows follow established best practices.

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

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Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What are popular job titles related to Manager Application Support Engineer jobs in Utah? For Manager Application Support Engineer jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Manager Application Support Engineer jobs in Utah look for? The top searched job categories for Manager Application Support Engineer jobs in Utah are:
What cities in Utah are hiring for Manager Application Support Engineer jobs? Cities in Utah with the most Manager Application Support Engineer job openings:
Manager, Application Support

Manager, Application Support

Bridge Property Management

Salt Lake City, UT • On-site

Full-time

Posted 3 days ago


Bridge Property Management rating

6.6

Company rating: 6.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

111th of 210 rated facilities management


Job description

Make an impact
As the Manager, Application Support, you will lead the delivery of high-quality support across critical multifamily property management applications. You'll oversee a team managing day-to-day support operations, serve as a key escalation point, and drive improvements across a portfolio of 170+ properties.
• Lead, mentor, and develop a team of 3+ support professionals
• Manage ServiceNow ticket operations including intake, triage, escalation, and resolution
• Establish SLAs, workflows, and reporting to ensure efficient support delivery
• Analyze ticket trends and drive root-cause resolution
• Serve as the escalation point and subject matter expert for Yardi platforms and integrations
• Oversee user access, system configuration, and ongoing application support
• Partner with vendors and internal stakeholders to resolve issues and implement enhancements
• Lead application onboarding/offboarding for property transitions
• Support release management, testing, and new system integrations
• Maintain documentation, reporting, and communication with leadership
What you should bring
• 5+ years of experience in application support or IT operations
• 2+ years of people management experience
• Strong experience with ServiceNow (ticketing, workflows, reporting)
• Expertise with Yardi platforms (Voyager, CRM IQ, RentCafe, etc.)
• Experience with user access management and system administration
• Knowledge of property management operations
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and cross-functional collaboration skills
• Bachelor's degree or equivalent experience
Preferred:
• Experience with release management, UAT, or integrations
• ITIL or ServiceNow certifications
• Experience supporting large property portfolios
What you can be a part of
You'll work closely with Technology leadership, operations, and vendors to ensure seamless application performance across a growing portfolio. This role plays a key part in scaling support operations, improving processes, and enhancing the overall technology experience for the organization.
JOB CODE: 1000824

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