Restaurant Management
Dracut, MA ยท On-site
A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible to deliver a great guest experience ...
Dracut, MA ยท On-site
A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible to deliver a great guest experience ...
Dracut, MA ยท On-site
A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible to deliver a great guest experience ...
Boston, MA ยท On-site
$120K - $130K/yr
Lead procurement intake, prioritization, and sourcing execution across assigned categories, including pipeline management, timelines, governance, and stakeholder alignment. * Lead complex sourcing ...
Boston, MA ยท On-site
$120K - $130K/yr
Lead procurement intake, prioritization, and sourcing execution across assigned categories, including pipeline management, timelines, governance, and stakeholder alignment. * Lead complex sourcing ...
Boston, MA ยท On-site
Overview Our Project Management team enables and executes great work in the smartest way possible. We are passionate about transforming ideas into results as we constantly negotiate, organize, and ...
Boston, MA ยท On-site
Overview Our Project Management team enables and executes great work in the smartest way possible. We are passionate about transforming ideas into results as we constantly negotiate, organize, and ...
Boston, MA ยท On-site
$75K - $115K/yr
Begin management, leadership, and effective communication trainings * Contribute to proper training and onboarding processes for new team members * Demonstrate strong written and oral presentation ...
Boston, MA ยท On-site
$75K - $115K/yr
Begin management, leadership, and effective communication trainings * Contribute to proper training and onboarding processes for new team members * Demonstrate strong written and oral presentation ...
Boston, MA ยท On-site
Overview Our Project Management team enables and executes great work in the smartest way possible. We are passionate about transforming ideas into results as we constantly negotiate, organize, and ...
Boston, MA ยท On-site
Overview Our Project Management team enables and executes great work in the smartest way possible. We are passionate about transforming ideas into results as we constantly negotiate, organize, and ...
Boston, MA ยท On-site
$75K - $115K/yr
Begin management, leadership, and effective communication trainings * Contribute to proper training and onboarding processes for new team members * Demonstrate strong written and oral presentation ...
Boston, MA ยท On-site
$75K - $115K/yr
Begin management, leadership, and effective communication trainings * Contribute to proper training and onboarding processes for new team members * Demonstrate strong written and oral presentation ...
Boston, MA ยท On-site
Overview Our Project Management team enables and executes great work in the smartest way possible. We are passionate about transforming ideas into results as we constantly negotiate, organize, and ...
Boston, MA ยท On-site
Overview Our Project Management team enables and executes great work in the smartest way possible. We are passionate about transforming ideas into results as we constantly negotiate, organize, and ...
Boston, MA ยท On-site
Overview Our Project Management team enables and executes great work in the smartest way possible. We are passionate about transforming ideas into results as we constantly negotiate, organize, and ...
Boston, MA ยท On-site
Overview Our Project Management team enables and executes great work in the smartest way possible. We are passionate about transforming ideas into results as we constantly negotiate, organize, and ...
Boston, MA ยท On-site
$75K - $115K/yr
Begin management, leadership, and effective communication trainings * Contribute to proper training and onboarding processes for new team members * Demonstrate strong written and oral presentation ...
Boston, MA ยท On-site
$75K - $115K/yr
Begin management, leadership, and effective communication trainings * Contribute to proper training and onboarding processes for new team members * Demonstrate strong written and oral presentation ...
Boston, MA ยท On-site
Overview Our Project Management team enables and executes great work in the smartest way possible. We are passionate about transforming ideas into results as we constantly negotiate, organize, and ...
Boston, MA ยท On-site
Overview Our Project Management team enables and executes great work in the smartest way possible. We are passionate about transforming ideas into results as we constantly negotiate, organize, and ...
Boston, MA ยท On-site
Overview Our Project Management team enables and executes great work in the smartest way possible. We are passionate about transforming ideas into results as we constantly negotiate, organize, and ...
Boston, MA ยท On-site
Overview Our Project Management team enables and executes great work in the smartest way possible. We are passionate about transforming ideas into results as we constantly negotiate, organize, and ...
Boston, MA ยท On-site
$28/hr
... Trinity Management, LLC is seeking an experienced and customer-focused Assistant Property Manager to support the daily operations of one of our affordable housing communities. At Trinity, we are ...
Quick apply
Boston, MA ยท On-site
$28/hr
... Trinity Management, LLC is seeking an experienced and customer-focused Assistant Property Manager to support the daily operations of one of our affordable housing communities. At Trinity, we are ...
Boston, MA ยท On-site
... Trinity Management, LLC is seeking an experienced and customer-focused Assistant Property Manager to support the daily operations of one of our affordable housing communities. At Trinity, we are ...
Quick apply
Boston, MA ยท On-site
... Trinity Management, LLC is seeking an experienced and customer-focused Assistant Property Manager to support the daily operations of one of our affordable housing communities. At Trinity, we are ...
Lynn, MA ยท On-site
$30 - $32/hr
HK Management seeks a qualified, motivated and experienced assistant property manager at Neptune Towers Apartments, a 334-unit project based Section 8 community in Lynn, Massachusetts. We are looking ...
Quick apply
Lynn, MA ยท On-site
$30 - $32/hr
HK Management seeks a qualified, motivated and experienced assistant property manager at Neptune Towers Apartments, a 334-unit project based Section 8 community in Lynn, Massachusetts. We are looking ...
Job Type Full-time Description JSC Management Group/Burger King Restaurant Leader has the overall responsibility for managing the daily operations of a single restaurant in accordance with company ...
Job Type Full-time Description JSC Management Group/Burger King Restaurant Leader has the overall responsibility for managing the daily operations of a single restaurant in accordance with company ...
Boston, MA ยท On-site
$21.25 - $28.25/hr
Your Impact As an Order Management Manager, you will play a critical role in ensuring the accuracy, efficiency, and integrity of Axon's order-to-cash operations. You will independently manage complex ...
Boston, MA ยท On-site
$21.25 - $28.25/hr
Your Impact As an Order Management Manager, you will play a critical role in ensuring the accuracy, efficiency, and integrity of Axon's order-to-cash operations. You will independently manage complex ...
Boston, MA ยท On-site
$104K - $167K/yr
Your Impact As an Order Management Manager, you will play a critical role in ensuring the accuracy, efficiency, and integrity of Axon's order-to-cash operations. You will independently manage complex ...
Boston, MA ยท On-site
$104K - $167K/yr
Your Impact As an Order Management Manager, you will play a critical role in ensuring the accuracy, efficiency, and integrity of Axon's order-to-cash operations. You will independently manage complex ...
Boston, MA ยท On-site
$32 - $35/hr
Previous experience in property management, leasing, or a customer-focused administrative role. * Strong organizational and time management skills with the ability to prioritize multiple tasks.
Quick apply
Boston, MA ยท On-site
$32 - $35/hr
Previous experience in property management, leasing, or a customer-focused administrative role. * Strong organizational and time management skills with the ability to prioritize multiple tasks.
A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible to deliver a great guest experience ...
A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible to deliver a great guest experience ...
A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible to deliver a great guest experience ...
A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible to deliver a great guest experience ...
$31.5K - $35.5K
1% of jobs
$35.5K - $39.5K
4% of jobs
$39.5K - $43.5K
7% of jobs
$46.2K is the 25th percentile. Wages below this are outliers.
$43.5K - $47.5K
18% of jobs
The median wage is $50.4K / yr.
$47.5K - $51.5K
27% of jobs
$54K is the 75th percentile. Wages above this are outliers.
$51.5K - $55.5K
28% of jobs
$55.5K - $59.5K
7% of jobs
$59.5K - $63.5K
3% of jobs
$63.5K - $67.5K
2% of jobs
$67.5K - $71.5K
1% of jobs
$71.5K - $75.5K
1% of jobs
$31.5K
$52.6K
$75.5K
| Aspect | Management | Customer Service |
|---|---|---|
| Required Credentials | Leadership skills, sometimes degrees in business or related fields | Communication skills, customer service training often preferred |
| Work Environment | Office settings, team management, strategic planning | Retail, call centers, hospitality, direct interaction with customers |
| Employer & Industry Usage | Businesses across industries for overseeing teams and operations | Customer-facing roles in retail, hospitality, and service industries |
Management involves overseeing teams, strategic planning, and decision-making within organizations. Customer Service focuses on assisting clients, resolving issues, and ensuring customer satisfaction. While management roles often require leadership skills and industry knowledge, customer service roles emphasize communication and problem-solving skills. Both are essential in business operations but serve different functions within the company structure.
Different careers in management include specialized technical positions, such as being a project manager, as well as HR or first-line managers who hire and train employees at a company and oversee the daily operations of the employees. As a manager, your duties differ depending on the field in which you work and the specific responsibilities you have. For example, a project manager typically takes over on a specific project, such as an engineering or software development project. You assemble a team, plan a budget and timeline, and keep workers on track throughout the project. HR managers, on the other hand, interview and hire employees and ensure that productivity and performance remain high.

Full-time
Medical, Life, Retirement, PTO
Re-posted 18 days ago
A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible to deliver a great guest experience using an operational excellence model which contributes to profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee standards and in compliance with all applicable laws.
Embracing a guestfirst culture is not a strategy; it is the way we should execute our business.Start by taking personal responsibility to provide the best guest service inthe industry. Together, we can accomplish this by delivering what our guestswant: quality products; fast, friendly service; and a clean restaurant. Qualityproducts are prepared using the proper systems and recipes the way the guestordered it. Friendly service starts with you - a warm greeting, a smile, and athank you go a long way. A clean restaurant provides the guest with theatmosphere they want. Let's make their day ... every guest, every day.
RESPONSIBILITIES INCLUDE (but not limited to)
Recruit, hire, train and develop their employees
Communicate job expectations to their employees
Plan, monitor, appraise and review their employees' job performance
Provide coaching and feedback; disciplines when appropriate
Create and maintain a guest first culture in the restaurant
Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals
Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
Ensure Brand standards and systems are executed
Prepare and complete action plans; implement production, productivity, quality and guest service standards
Complete audits and implement plans to drive system improvements
Control costs to help maximize profitability
Execute all in-restaurant marketing promotions in a timely manner
Execute new product roll-outs including team training, marketing and sampling
Set sales goals and track results
REQUIREMENTS-
Guest Focus
Understands and exceeds guest expectations, needs andrequirements
Develops and maintains guest relationships
Displays a sense of urgency with guests
Seeks ways to improve the guest experience; asks questions,commits to follow-through
Resolves guest concerns in a timely fashion
Touches tables in the restaurants, speaks to guests and asks forfeedback on how they can improve their restaurant operations
Passion for Results
Sets and maintains high standards for self and others, acts as arole model
Consistently meets or exceeds goals
Contributes to the overall team performance; understands howhis/her role relates to others
Sets, prioritizes and maintains focus on important activities
Reads and interprets reports to establish goals and deliverresults
Seeks ideas and best practices from other individuals, teams,and networks and applies this knowledge to achieve results
Problem Solving and Decision Making
Identifies and resolves issues and problems
Uses information at hand to make decisions and solve problems;includes others when necessary
Identifies root cause of a problem and implements a solution toprevent from recurring
Empowers others to make decisions and resolve issues
Identifies obstacles and eliminates road blocks
Interpersonal Relationships & Influence
Develops and maintains relationships with team
Operates with integrity; demonstrates honesty, treats otherswith respect, keeps commitments
Remains positive in high tension situations
Encourages collaboration and teamwork
Leads others; negotiates and takes effective action
Conflict Management
Seeks to understand conflict through active listening
Recognizes conflicts as an opportunity to learn and improve
Resolves situations using facts involved, ensuring consistencywith policies and procedures
Escalates issues as appropriate
Developing Direct Reports and Others
Works collaboratively with employees to create individualdevelopment plans to strengthen employee's knowledge and skills
Regularly discusses progress towards goals, reviews performanceand adjusts development plans accordingly
Provides challenging assignments for the purpose of developingothers
Uses coaching and feedback opportunities to improve performance
Identifies training needs and supports resources for developmentopportunities
Business and Financial Acumen
Understands guest and competition; translates and applies ownexpertise to address business opportunities
Approaches situations with an innovative mind and looks beyondthe obvious to deliver solutions and implement change
Has a working knowledge of profit and loss and other keyfinancial measurements in order to identify business trends, make adjustmentsaccordingly and set goals and teaches others
Understands, analyzes and communicates the keyperformance/profit levers and manages to these measures
WHAT WE OFFER
"With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer"
Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law.
If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department atHR@Cafuamanagement.com.