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Management Analyst Jobs in Alberta (NOW HIRING)

Wawanesa Insurance

Workforce Management Analyst

Calgary, AB · Hybrid

CA$75K - CA$105K/yr

The Workforce Management Analyst collaborates closely with Senior Workforce Management Analysts, Operations Leaders and other stakeholders to identify emerging staffing risks and support planning ...

SAIT

Software Asset Management Analyst

Calgary, AB · Hybrid

CA$75K - CA$80K/yr

Hours per week: 37.5 Paid leave: 4 Weeks Vacation / 14 Flex Days per year Deadline to apply: 9:00AM, August 17, 2026 SAIT is looking for a Software Asset Management (SAM) Analyst to join our ...

Turner & Townsend

PMO Resource Analyst

Calgary, AB

As PMO Resource Analyst, Major Projects , you will be involved in: Major Project Mobilization & Workforce Readiness * Support workforce planning and mobilization activities for major projects ...

Turner & Townsend

Senior Cost Analyst

Edmonton, AB

Our capabilities include program, project, cost, asset and commercial management, controls and ... You are an experienced Senior Cost Analyst with a minimum of 10 years post-graduate experience ...

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All JobsManagement Analyst JobsManagement Analyst Jobs in Alberta

Management Analyst information

See Alberta salary details

$20K

$70.8K

$108K

How much do management analyst jobs pay per year?

As of Aug 7, 2026, the average yearly pay for management analyst in Alberta is $70,751.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What are some common challenges management analysts face when working with client organizations?

Management Analysts often encounter challenges such as resistance to change from client staff, navigating complex organizational structures, and balancing multiple stakeholder interests. It's common to address skepticism about proposed solutions and to adapt recommendations to fit the company's unique culture and constraints. Strong communication skills and flexibility are essential, as analysts frequently collaborate with diverse teams and must present findings in a way that secures buy-in from all levels of the organization.

Do you need a degree to be a management analyst?

A management analyst typically needs at least a bachelor's degree in business, management, economics, or a related field. Some positions may prefer or require a master's degree or professional certifications, and strong analytical and communication skills are essential for success in the role.

How much does a management analyst make?

Management analysts in Texas earn an average annual salary of around $75,000, though this can vary based on experience, industry, and location. Entry-level positions typically start lower, while experienced analysts with specialized skills or certifications can earn higher salaries. The role often requires strong analytical skills and proficiency with data analysis tools.

Is being a management analyst hard?

Management analysts analyze organizational problems and recommend solutions, which can involve complex data analysis, report writing, and client communication. The job often requires strong analytical skills, problem-solving abilities, and the capacity to handle multiple projects, making it challenging for some individuals. Experience with tools like Excel and project management skills can help manage workload effectively.

What is the difference between Management Analyst vs Business Analyst?

AspectManagement AnalystBusiness Analyst
Required CredentialsBachelor's degree in business, management, or related field; certifications like CBAP or PMPBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA
Work EnvironmentConsulting firms, government agencies, corporate officesIT departments, consulting firms, corporate offices
Employer & Industry UsagePublic and private sectors focusing on organizational efficiencyTech, finance, healthcare, and other industries analyzing business processes

Management Analysts and Business Analysts share similar credentials and often work in similar environments, focusing on improving organizational efficiency. While Management Analysts typically evaluate overall management practices, Business Analysts concentrate more on specific business processes and technology solutions. Both roles are essential for organizational improvement but differ in scope and focus.

What is a management analyst?

A Management Analyst, sometimes known as a management consultant, is a professional who helps organizations improve their efficiency and effectiveness. They analyze business processes, identify areas for improvement, and recommend solutions to help companies increase productivity and reduce costs. Management Analysts may work for consulting firms or as independent contractors, and they often work closely with managers to implement new strategies or organizational changes.

What is a management analyst?

A management analyst works with a company to improve its business operations. As a management analyst, your primary duties involve analyzing the organization, talking to its employees, and proposing new ways to make operations more efficient. You work directly with management to come up with new solutions that reduce costs and increase revenues. The job typically requires a master’s degree in business administration, finance, or a related field. Additional qualifications include excellent communication skills and the ability to look at problems with an open mind.

What are the key skills and qualifications needed to thrive as a management analyst, and why are they important?

To thrive as a Management Analyst, you need strong analytical skills, problem-solving abilities, and a bachelor's degree in business, finance, or a related field. Familiarity with data analysis tools like Excel, SQL, and project management software, as well as certifications such as Certified Management Consultant (CMC), are often valuable. Excellent communication, adaptability, and interpersonal skills help you engage stakeholders and drive organizational improvements. These capabilities are crucial for delivering actionable recommendations that enhance efficiency and competitiveness in client organizations.
More about Management Analyst jobs
What are the most commonly searched types of Management Analyst jobs in Alberta? The most popular types of Management Analyst jobs in Alberta are:
What are popular job titles related to Management Analyst jobs in Alberta? For Management Analyst jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Management Analyst jobs in Alberta look for? The top searched job categories for Management Analyst jobs in Alberta are:
What are popular job titles related to Management Analyst jobs in AB? For Management Analyst jobs in AB, the most frequently searched job titles are:
Management Analyst jobs near you
Infographic showing various Management Analyst job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $70,751 per year, or $34 per hour.

Workforce Management Analyst

Wawanesa Insurance

Calgary, AB • Hybrid

CA$75K - CA$105K/yr

Other

Retirement, PTO

Posted 21 days ago

Job description

Job ID: 10183 


Employment Type: Existing Role

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Calgary, AB; Edmonton, AB; Toronto (North York). 

Working Business Language: English 
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $75,000 - $105,000. Candidates with salary expectations outside of the range are still encouraged to apply. 

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

Working under general supervision, the Workforce Management Analyst supports Wawanesa's daily workforce planning operations by executing forecasting, scheduling, realtime performance monitoring, intraday staffing adjustments, and operational reporting. This ensures staffing levels remain aligned with forecasted demand across contact center and backoffice teams, while maintaining accurate workforce data, communicating emerging service trends and risks, and supporting operational leaders with timely insights. The Workforce Management Analyst collaborates closely with Senior Workforce Management Analysts, Operations Leaders and other stakeholders to identify emerging staffing risks and support planning decisions.

Job Responsibilities
   Develop and maintain daily, weekly, and shortterm schedules aligned to forecasted demand, operational guidelines, staffing constraints, and labour requirements across contact center and backoffice teams.
   Manage schedule maintenance and exceptions, including vacations, training, coaching, meetings, holidays, and absences, ensuring all offline activities are accurately reflected in Workforce Management systems.
   Continuously monitor intraday and historical performance indicators to identify deviations from plan and emerging service risks.
   Take corrective intraday actions, including adjusting breaks, reallocating staff between queues or work types, and requesting overtime or additional coverage when service levels are at risk.
   Maintain accurate workforce data by performing regular data quality and integrity checks.
   Develop, maintain, and support staffing models for contactcenter operations, and assist with data preparation and inputs for backoffice workforce planning.
   Create, maintain, and distribute operational reports and dashboards highlighting trends, risks, and variances.
   Communicate short and long-term staffing risks and corrective actions to Supervisors and Operations Leaders to support timely, informed operational decisions.
   Support forecasting, planning, and continuous improvement activities by preparing and validating data, contributing observations, and participating in planning discussions.
   Support the adoption and effective use of Workforce Management tools and practices by providing guidance, knowledge sharing, and identifying opportunities to improve scheduling, reporting, processes, or system usage.
   Actively build proficiency in Workforce Management tools, dashboards, and reporting systems, and develop foundational knowledge of forecasting and capacity planning methodologies.
   Perform other duties as required.

Qualifications

   Undergraduate degree in Statistics, Mathematics, Finance, or a related discipline; equivalent experience considered.
   1-3 years of experience in Workforce Management or a related analytical role in a service-oriented environment.
   Working experience of Workforce Management concepts, including forecasting, scheduling, intraday management, and service level management.
   Experience using Workforce Management and contact center systems (e.g., Genesys Cloud), with strong proficiency in Excel and Power Query; exposure to Power BI, Python, or R is an asset.
   Understanding of contact center and operational performance metrics (e.g., service level, handle time, occupancy, shrinkage, adherence).
   Strong analytical, organizational, and communication skills, with the ability to interpret data, identify variances, and communicate staffing risks to operational partners.
   Strong communication and collaboration skills, with the ability to clearly explain data, staffing issues, and intraday risks to operational partners while working effectively with Senior Analysts and Operations teams.
   Highly organized and detailoriented, able to manage multiple priorities in a fastpaced environment, with demonstrated curiosity and commitment to developing deeper expertise in Workforce Management.
   Ability to leverage AI and emerging technologies to support analysis, forecasting, and optimization is required.


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

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