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Managed Network Services Jobs (NOW HIRING)

TEKsystems

Network Engineer

Honolulu, HI · Hybrid

$35 - $60/hr

One of Hawaii's largest telecom companies is seeking a Managed Network Services Engineer II is responsible for the support, configuration, troubleshooting, planning, and implementation of network ...

TEKsystems

Network Engineer

Honolulu, HI · Hybrid

$35 - $60/hr

One of Hawaii's largest telecom companies is seeking a Managed Network Services Engineer II is responsible for the support, configuration, troubleshooting, planning, and implementation of network ...

Empower AI Inc.

$101.40K - $139.90K/yr

The Network Services Lead shall focus on implementation and coordination of wired and wireless ... Manage the LAN/WAN routing protocol between the routers and perform port management, network ...

Empower AI Inc.

$101.40K - $139.90K/yr

The Network Services Lead shall focus on implementation and coordination of wired and wireless ... Manage the LAN/WAN routing protocol between the routers and perform port management, network ...

Empower AI Inc.

Network Services Lead

$103.90K - $143.30K/yr

The Network Services Lead shall focus on implementation and coordination of wired and wireless ... Manage the LAN/WAN routing protocol between the routers and perform port management, network ...

finnegan

Manager of Network Services

Washington, DC · Hybrid

$165K/yr

Support vendor and managed service provider relationships, including coordination, performance monitoring, and issue escalation, under the direction of the Director. * Ensure all network operations ...

Dexian

Network Services Analyst

Point, TX · On-site

The Network Services Analyst is responsible for reliable operation, support, and continuous ... Support change management, documentation, and stakeholder reporting throughout project lifecycles

Apex Informatics

Network Services insourcing

HI · On-site

Network Services insourcing Location: Hawaii Skills-Top 3 Skills. Our client is a leading Industry, and we are currently interviewing to fill this and other similar contract positions. If you are ...

Deegit Inc

Network SME on w2 contract

Jersey City, NJ · On-site

Work with a team to perform a full network assessment inclusive of architecture/design, managed network services arrangement and security and produce a future state roadmap with documented best ...

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Managed Network Services information

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$22K

$106.6K

$162.5K

How much do managed network services jobs pay per year?

As of May 30, 2026, the average yearly pay for managed network services in the United States is $106,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,500.00 and $128,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Managed Network Services, and why are they important?

To excel in Managed Network Services, you need strong knowledge of network infrastructure, troubleshooting, and security protocols, usually supported by a degree in information technology or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network management tools (such as SolarWinds or Nagios), ticketing systems, and remote monitoring software is essential. Outstanding problem-solving abilities, effective communication, and customer service skills help professionals stand out in this role. These capabilities are crucial for ensuring network reliability, quick issue resolution, and positive client experiences.

What are some common challenges faced in a Managed Network Services role, and how can they be addressed?

Professionals in Managed Network Services often encounter challenges such as managing complex multi-vendor environments, ensuring network security, and maintaining high levels of uptime. Staying updated with rapidly evolving technologies and promptly responding to incidents are also integral to the role. These challenges can be addressed by ongoing training, leveraging automation tools for monitoring and troubleshooting, and fostering strong communication with both clients and internal team members. Collaboration with cybersecurity experts and regular process reviews further help in delivering reliable service.

What are Managed Network Services?

Managed Network Services refer to outsourced IT services where a third-party provider manages and monitors an organization’s network infrastructure. This typically includes services like network security, connectivity, performance optimization, and troubleshooting. By utilizing managed network services, businesses can ensure reliable and secure network operations without the need for extensive in-house IT resources. These services are often delivered remotely and are tailored to meet the specific needs of each organization.

What is the difference between Managed Network Services vs Network Support Specialist?

AspectManaged Network ServicesNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CompTIA Network+, Cisco certifications
Work EnvironmentManaged service providers, IT firms, remote monitoringIn-house IT teams, client sites, help desks
Employer & Industry UsageIT service providers, telecom companiesCorporate IT departments, tech support firms

Managed Network Services focus on proactively managing and maintaining entire network infrastructures for clients, often remotely. In contrast, Network Support Specialists handle troubleshooting, repairs, and support for existing networks, typically on-site or via help desks. Both roles require networking certifications but differ in scope and responsibilities.

More about Managed Network Services jobs
What job categories do people searching Managed Network Services jobs look for? The top searched job categories for Managed Network Services jobs are:
Managed Network Services jobs near you
Infographic showing various Managed Network Services job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 2% Internship, 3% As Needed, 45% Full Time, 5% Part Time, and 44% Contract. Highlights an 34% Physical, 1% Hybrid, and 65% Remote job distribution, with an average salary of $106,570 per year, or $51.2 per hour.
Director, Network Services

Director, Network Services

Highmark Health

Pittsburgh, PA • On-site

Full-time

Posted 12 days ago

Highmark Health rating

7.8

Company rating: 7.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Company :
enGenJob Description :
Location: Pittsburgh, PA
Reports To: VP, IT Infrastructure and Platform Services
JOB SUMMARY
The Director of Network Services is a senior technology leader responsible for the strategy, design, operations, and continuous improvement of the enterprise network infrastructure. This role oversees a team of network engineers and architects supporting data centers, critical facility locations (including hospitals and campus environments), and application networking services. The ideal candidate combines deep technical expertise in networking with strong leadership, communication, and stakeholder engagement skills.
ESSENTIAL RESPONSIBILITIES
Network Infrastructure & Operations
  • Lead the planning, design, deployment, and management of enterprise LAN, WAN, SD-WAN, and data center network infrastructure across all environments, including critical healthcare and corporate facilities.

  • Oversee the physical infrastructure (cabling, switches, routers, wireless access points, rack management) as well as software-defined networking, configuration management, and automation.

  • Ensure high availability, redundancy, and disaster recovery capabilities across all network services, with particular focus on mission-critical locations.

Network Security & Application Networking
  • Manage network security devices and services including firewalls, load balancers, web application firewalls (WAFs), proxies, NAC, DDoS mitigation, and micro-segmentation.

  • Oversee application-specific networking including traffic optimization, application delivery controllers (ADCs), DNS/DHCP/IPAM services, and content delivery.

  • Partner closely with Information Security and Risk Management (ISRM) to ensure compliance with regulatory and security frameworks (e.g., HIPAA, NIST, PCI-DSS).

Leadership & Communication
  • Build, mentor, and lead a high-performing network engineering team, fostering a culture of accountability, continuous learning, and operational excellence.

  • Serve as the primary communicator and escalation point for network-related matters to executive leadership, business stakeholders, and cross-functional technology teams.

  • Translate complex technical concepts into clear, actionable information for both technical and non-technical audiences.

  • Drive vendor relationships, contract negotiations, and technology roadmap decisions for network services.

Strategy & Continuous Improvement
  • Define and execute the network technology roadmap aligned with enterprise cloud transformation, modernization, and growth initiatives.

  • Establish and monitor KPIs, SLAs, and operational metrics to measure network performance, availability, and team effectiveness.

  • Identify and implement opportunities for automation, process improvement, and cost optimization across the network portfolio.

  • Lead capacity planning and lifecycle management to stay ahead of business demand.

EXPERIENCE
Required
  • 10 years in Information Systems or Information Technology
  • 10 years of developing, presenting, and communicating technical concepts to varying audiences
  • 7 years in a management or leadership role
  • 7 years mentoring others in a Leadership role
  • 5 years of developing strategic plans & roadmaps

Preferred
  • 5 years in the Healthcare Industry
  • 3 years in a leadership role executing technical capabilities that deliver significant business value
  • 3 years in project management with multiple major development projects, demonstrating leadership skills and a track record of managing technical/business staff, financial resources and outside vendors

SKILLS
  • Strategic Vision
  • Analytical and problem solving skills
  • Strong teamwork and interpersonal skills
  • Demonstrated competency in understanding a service owner / product owner mindset.
  • Presentation experience
  • Budget administration
  • Process improvement
  • Strong knowledge and understanding of business needs
  • Strong sense of ownership, urgency, and drive
  • Ability to establish and maintain high level of customer trust and confidence
  • Ability to motivate high performance, multi-discipline teams
  • Technical knowledge and hands-on experience
  • User experience and improving usability
  • Project execution
  • Relationship management

EDUCATION
Required
  • Bachelor's Degree in Information Systems or Information Technology or related field OR 6 years of relevant and progressive work experience in lieu of a Bachelor's Degree

Preferred
  • Master's Degree in Information Systems or Information Technology or related field

LICENSES or CERTIFICATIONS
Required
  • None

Preferred
  • PMP (Project Management Professional)
  • ITIL

Language (Other than English):
None
Travel Requirement:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office
Teaches / trains others
Occasionally
Travel from the office to various work sites or from site-to-site
Occasionally
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice

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About Highmark Health

Sourced by ZipRecruiter

A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best. Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia, and eastern and northwestern New York with customers in 50 states and the District of Columbia. We passionately serve individual consumers and fellow businesses alike. And our companies cover a diversified spectrum of essential health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions. Our financial position reflects strength and stability, with our year-end 2022 consolidated revenues totaling $26 billion. And we're proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.

Industry

Health care and social assistance and insurance services

Company size

10,000+ Employees

Headquarters location

Pittsburgh, PA, US

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