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Mall Operations Manager Jobs in Virginia (NOW HIRING)

SKYZONE FAIRFAX-FAIR OAKS VA

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General Manager (GM)

Fairfax, VA · On-site

$75K - $85K/yr

General Manager -- Lead a Flagship Sky Zone Park Location Fairfax, Virginia/ Fair Oaks Mall Job ... You will own daily operations, team performance, safety, guest experience, sales momentum, and ...

Comstock

Building Engineer- Mall

Sterling, VA · On-site

$32 - $36/hr

... operation of building systems and common areas within the shopping mall. This role ensures the ... Safety & Compliance * Maintain compliance with safety regulations and property management ...

Chili's Grill & Bar

Manager

Norfolk, VA · On-site

Oversee all operations to ensure a great Guest experience * Role model and hold Team Members ... Great multitasking skills Location 9226 Mall Dr, Bldg CD-14 Career Area Job ID #369418700-MGR Share ...

GNC

Store Manager

Charlottesville, VA · On-site

$17 - $20/hr

You'll oversee the daily operations of the store, including business performance, product ... Mall managers are expected to work peak business days including weekends (Saturday & Sunday)

Chick-fil-A

Manager

Virginia Beach, VA

$17 - $23/hr

INSIDE Chick-fil-A Lynnhaven Mall Employment Type: Full-Time Chick-fil-A is a leader in the quick ... Lead daily restaurant operations, including opening and closing procedures * Manage, train, and ...

Chick-fil-A

Manager

Virginia Beach, VA · On-site

$17 - $23/hr

INSIDE Chick-fil-A Lynnhaven Mall Employment Type: Full-Time Chick-fil-A is a leader in the quick ... Lead daily restaurant operations, including opening and closing procedures * Manage, train, and ...

Chili's Grill & Bar

General Manager

Norfolk, VA · On-site

Oversee all operations to ensure a great Guest experience * Role model and hold Team Members ... Great multitasking skills Location 9226 Mall Dr, Bldg CD-14 Career Area Job ID #369418700-MGR1 ...

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All JobsMall Operations JobsMall Operations Manager JobsMall Operations Manager Jobs in Virginia

Mall Operations Manager information

See Virginia salary details

$30.7K

$62.9K

$117.5K

How much do mall operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for mall operations manager in Virginia is $62,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a mall operations manager?

To thrive as a Mall Operations Manager, you need strong organizational, facilities management, and financial oversight skills, typically supported by a degree in business administration or facilities management. Familiarity with property management software, security systems, and maintenance scheduling tools is often required. Excellent leadership, customer service, and problem-solving abilities help you effectively manage staff and address tenant or shopper concerns. These skills are crucial for maintaining smooth mall operations, high tenant satisfaction, and optimal customer experience.

What is the difference between Mall Operations Manager vs Retail Store Manager?

AspectMall Operations ManagerRetail Store Manager
Primary FocusOversees entire mall operations, including maintenance, security, leasing, and tenant relationsManages daily store operations, staff, sales, and customer service within a single retail location
Work EnvironmentLarge commercial property with multiple tenants and departmentsSingle retail store, often within a mall or shopping center
Required CredentialsExperience in property management, facilities, or retail management; certifications in property or facilities managementExperience in retail management; sales and customer service skills; often a high school diploma or higher

The main difference between a Mall Operations Manager and a Retail Store Manager lies in their scope of responsibility. The Mall Operations Manager oversees the entire mall's operations, focusing on property management and tenant relations, while the Retail Store Manager concentrates on managing a single store's daily activities. Both roles require management experience, but their work environments and responsibilities differ significantly.

Is a mall operations manager a high paying job?

A mall operations manager typically earns a moderate to high salary depending on the size and location of the mall, with salaries often ranging from $50,000 to over $100,000 annually. The role requires strong management skills, experience in retail or facilities management, and often involves overseeing staff, maintenance, and tenant relations.

How does a mall operations manager coordinate with tenants and vendors to ensure smooth daily operations?

A Mall Operations Manager regularly communicates with both tenants and vendors to address maintenance issues, coordinate deliveries, and ensure compliance with mall policies. This often involves holding scheduled meetings, responding promptly to service requests, and facilitating solutions to operational challenges. Building strong relationships and maintaining clear channels of communication are essential for quickly resolving conflicts and ensuring a positive environment for shoppers and businesses alike. Collaboration with security, housekeeping, and leasing teams is also crucial to maintain high standards and a seamless shopping experience.
What are popular job titles related to Mall Operations Manager jobs in Virginia? For Mall Operations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Mall Operations Manager jobs in Virginia look for? The top searched job categories for Mall Operations Manager jobs in Virginia are:
What cities in Virginia are hiring for Mall Operations Manager jobs? Cities in Virginia with the most Mall Operations Manager job openings:
Mall Operations Manager jobs near you
Infographic showing various Mall Operations Manager job openings in Virginia as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,912 per year, or $30.2 per hour.

General Manager (GM)

SKYZONE FAIRFAX-FAIR OAKS VA

Fairfax, VA • On-site

$75K - $85K/yr

Full-time

PTO

Posted 10 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

General Manager — Lead a Flagship Sky Zone Park

Location

Fairfax, Virginia/ Fair Oaks Mall

Job Type

Full-Time (Exempt)

Reports To

Franchise Ownership

Target Earnings

$75,000 – $85,000+ total compensation (Base Salary + Performance Bonus)

Bring the Energy. Lead the Team. Grow the Business.

Ready to run a high-energy entertainment destination where packed weekends, birthday parties, group events, and unforgettable guest moments all come together? Sky Zone Fair Oaks is a 56,700 sq. ft. flagship park inside Fair Oaks Mall, featuring attractions, birthday party suites, ninja courses, and major growth potential. We are looking for a hands-on General Manager who can fire up a large team, create an outstanding guest experience, and drive the results of a multi-million-dollar business.

Your Mission

As General Manager, you will set the pace for the entire park. You will own daily operations, team performance, safety, guest experience, sales momentum, and financial results—while creating a culture where team members are excited to show up and guests are excited to come back.

This is the right role for a leader who loves action, thrives on accountability, and knows how to turn a busy facility into a well-run, guest-focused business.

What You’ll Do

1. Drive the Business Forward

· Own the Numbers: Lead the park’s P&L and push performance across memberships, birthday parties, group events, facility buyouts, and concessions.

· Run a Tight Operation: Keep labor, capacity, supplies, expenses, and daily execution aligned so the park runs smoothly when it matters most.

· Turn Targets into Wins: Rally sales, marketing, and operations around weekly goals and clear action plans.

2. Build a Team That Wins

· Set the Vibe: Lead an energetic, accountable culture for a large team of managers and frontline team members.

· Grow Great Leaders: Recruit, train, coach, and mentor Assistant General Managers and Team Leads so talent keeps moving forward.

· Keep Everyone Aligned: Set clear expectations, give direct feedback, and keep scheduling, reviews, and employee relations on track.

3. Keep the Park Safe, Clean, and Ready

· Lead Safety Every Day: Keep safety front and center through clear protocols, equipment checks, ASTM compliance, and timely incident reporting.

· Make the Park Shine: Lead daily walkthroughs that keep the facility clean, attractions operating, and every area ready for guests.

· Stay Inspection-Ready: Ensure the park meets local health, fire safety, and commercial facility code requirements.

4. Create Guest Moments People Remember

· Wow the Guests: Lead the team to deliver standout service, strong satisfaction scores, and fast, professional guest recovery.

· Grow Local Buzz: Build relationships with schools, youth sports organizations, and community partners through events and Spirit Nights.

Why You’ll Be Excited to Join

· Competitive base salary plus uncapped monthly or quarterly bonus potential tied to sales and P&L performance.

· Paid time off and company holidays so you can recharge.

· Real growth potential within a fast-growing franchise network.

What You Bring

· Proven Operator: 3–5+ years as a General Manager or senior operations leader in high-volume hospitality, entertainment, retail, fitness, or a similar guest-facing business.

· Financial Acumen: Confidence managing venue-level P&L, setting targets, and driving revenue and cost performance.

· People Leadership: Experience leading large teams of 50+ employees with a focus on engagement, accountability, and retention.

· Sales Mindset: Experience with memberships, recurring revenue, events, parties, or high-volume sales is preferred.

· Operational Availability: Willingness to lead during peak business periods, including weekends, evenings, and holidays.

· Education: High school diploma required; associate or bachelor’s degree in business administration, Management, Hospitality, or a related field preferred.

Ready to Jump In?

If you are a high-energy operator who loves leading teams, building momentum, and creating memorable guest experiences, we want to hear from you.

Company Description

Sky Zone Park a Family Entertainment Center