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Mailroom Operations Manager Jobs in Georgia (NOW HIRING)

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Mailroom Operations Manager information

What does a mailroom operations manager do?

A Mailroom Operations Manager oversees the daily operations of a company's mailroom, ensuring the efficient and secure handling, sorting, and distribution of incoming and outgoing mail and packages. They supervise mailroom staff, implement policies and procedures, manage budgets, and ensure compliance with postal regulations. Additionally, they may be responsible for selecting and maintaining mailroom equipment, coordinating with courier services, and optimizing workflow for timely delivery within the organization.

What are the key skills and qualifications needed to thrive as a mailroom operations manager?

To thrive as a Mailroom Operations Manager, you need expertise in mail distribution processes, logistics coordination, and staff supervision, often supported by a background in business administration or logistics management. Familiarity with mail tracking systems, shipping software, and safety protocols is typically required. Strong organizational skills, attention to detail, and effective communication are essential soft skills for leading teams and ensuring accuracy. These competencies are vital for maintaining efficient mailroom operations, minimizing errors, and supporting overall business workflow.

What are some common challenges faced by mailroom operations managers, and how can they be addressed?

Mailroom Operations Managers often encounter challenges such as managing high mail volumes, ensuring timely delivery, and maintaining accuracy in sorting and distribution. Additionally, they must adapt to evolving technologies and security protocols, as well as lead a team that may include both full-time and temporary staff. To address these challenges, successful managers implement efficient workflow processes, invest in staff training, and utilize mail tracking systems to monitor performance and minimize errors.

What is the difference between Mailroom Operations Manager vs Mail Clerk?

AspectMailroom Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, manages staff, ensures security, and maintains mailroom operationsSorts, distributes, and handles incoming and outgoing mail
CredentialsHigh school diploma or equivalent; experience in mailroom or logistics; leadership skillsHigh school diploma or equivalent; basic organizational skills
Work EnvironmentOffice or mailroom setting, supervising staffMailroom or office environment, performing manual tasks
Industry UsageCommon in large organizations, corporate offices, government agenciesFound in various organizations, including corporate, healthcare, and government

The Mailroom Operations Manager typically oversees the entire mailroom process, managing staff and operations, while the Mail Clerk focuses on sorting and distributing mail. The manager role requires leadership skills and experience, whereas the clerk role is more task-oriented. Both roles are essential in ensuring efficient mail handling within organizations.

Are mailroom operations manager jobs stressful?

Mailroom operations managers oversee the handling and distribution of mail and packages, often working in fast-paced environments that require attention to detail and organizational skills. The job can be stressful during peak times or when managing tight deadlines, but it generally involves routine tasks and clear procedures. Stress levels vary depending on workload, company size, and individual management skills.

What job categories do people searching Mailroom Operations Manager jobs in Georgia look for?

The top searched job categories for Mailroom Operations Manager jobs in Georgia are:

What cities in Georgia are hiring for Mailroom Operations Manager jobs?

Cities in Georgia with the most Mailroom Operations Manager job openings:

Maintenance Technician II

Cox Communications, Inc.

Atlanta, GA • On-site

$22.02 - $33.08/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Cox Communications rating

8.3

Company rating: 8.3 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

18th of 99 rated telecommunications companies


Job description

Company
Cox Enterprises
Job Family Group
Facilities
Job Profile
Maintenance Technician II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $22.02 - $33.08/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Cox Enterprises office is hiring a Facility Maintenance Technician II responsible for performing various skilled and semi-skilled duties associated with the repair and maintenance of buildings, furnishings, equipment and grounds.
  • Shift Time: Monday - Friday day shift schedule
  • Candidate must be willing to work overtime and be on call as business needs dictate

The prospective candidate should demonstrate cursory knowledge and general understanding of one or more key building systems (HVAC, back-up power, general construction, plumbing, electrical and/or fire protection systems and equipment). The maintenance technician role requires a diverse mix of both hard and soft skills, including, but not limited to, manual labor skills (light carpentry and basic repair skills), effective written and oral communication skills and proficiency with common smart device and computer applications.
The role demands readiness to assist 24/7 in emergencies impacting business operations, and may also require after-hours or weekend work to support operations that cannot be done during normal business hours.
The role may also entail providing support for security, sustainability efforts, meetings & events and assisting the mailroom with handling, moving and delivering large packages and deliveries. Responsibilities also extend to overseeing vendor work, ensuring compliance with regulations, and supporting leadership in complex projects.
Your Role:
1. Maintenance and Inspections:
  • May perform or assist vendors with basic operations, testing, preventative maintenance or repairs/replacements of electrical equipment, HVAC systems, plumbing, kitchen fixtures/equipment, UPS and back-up power generation systems, fire detection/suppression, etc.
  • Performs basic repairs, preventative maintenance, minor cleaning and/or installation/tear downs of office furniture, assists with relocations of people, furniture and equipment, performs tear-down/reconstruction of furniture systems, light carpentry and painting work, light bulb replacements, and installations/removal of bulletin boards, whiteboards, TVs, pictures, etc., and conducts routine inspection of such items.
  • Responsible for promptly addressing daily work orders and preventative maintenance tasks in the IWMS ticketing system in compliance within assigned SLAs.
  • Perform routine inspections of the building and contents identify and address concerns impacting building performance, employee comfort and safety.
  • May perform minor landscape repairs, property cleanup, and janitorial duties.
  • Perform regulatory inspections on critical equipment and maintain service records

2. Operations and Project Management:
  • Respond to emergency calls, evaluate damages, and take necessary steps to protect customers, employees, and property. When directed, may assume initial lead role in emergency response

• Assists with the planning and execution of reconfigurations, furniture relocations, and setups for events.
• May contact and communicate with vendors for cost estimates and process invoices
• Inspect buildings, enter data into checklists, and track work orders
• Collaborate on project budgets and emergency responses. Assists other facilities personnel as needed
• May support or lead office/workstation furniture modifications and facilities maintenance as needed.
  • Responsible for maintaining/properly safeguarding assigned company assets including, but not limited to, smart phone, laptop computer, building keys, shop tools, carts, etc.
  • Compliance with all local, state, federal, and OSHA facilities-related regulations

3. System Management and Reporting:
  • Demonstrates the ability to utilize & review spreadsheets/other reporting tools and communicate within the Microsoft Office suite
  • Utilize Integrated Work Management System (IWMS) software for work order management
  • Maintains records and provides support assisting the Environmental compliance group in our recycling locations
  • Observe, report, and address safety issues
  • Maintains inventory of supplies and parts, including purchases of small tools and equipment

Minimum Qualifications:
  • High School Diploma/GED and 3 years' experience in related field; OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS/Diploma GED in a related discipline; OR 5 years' experience in a related field.
  • Safe drivers needed; valid driver's license required
  • Ability to oversee multiple properties.
  • Strong knowledge of building system terms and Microsoft Office applications.
  • Ability to lift up to 50 pounds.
  • Excellent organizational, prioritization, multi-tasking, math, written, verbal, and collaborative skills.

What We Look For (Preferred):
  • Technical certification in building systems (such as a certification from EPA/OSHA Safety, any regulatory compliance training, certification from EPA, or a certification from NFPA).
  • OSHA Aerial & Scissor Lift Certification
  • Experience with commercial chillers, cooling towers, boilers, VFD drives, and pumps.
  • Experience with automated Building Management Systems, including HVAC and lighting controls.

Environment and Working Conditions
  • Works in both office and outdoor environments, with potential exposure to inclement weather. May also work in warehouse and/or specialized facility environments as assigned.
  • Travel to remote offices involves exposure to traffic situations including emergency responses both day and night
  • Repeated bending, lifting, reaching, sitting, kneeling, pushing, pulling, navigating stairs, standing and carrying parts, tools and supplies
  • May require frequent use of ladder or stepstool, furniture dolly, hydraulic lift gate, tie-down straps, forklift and scissor lift

Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US