Mail Processor Jobs in Baltimore, MD (NOW HIRING)

Salary: $22.29 - $32.40 Hourly
Location : Towson, MD
Job Type: NON-MERIT
Job Number: NM103 05-2026
Department: POLICE
Opening Date: 05/19/2026
Closing Date: 6/16/2026 4:30 PM Eastern
PLEASE NOTE: This is a Grant Funded Position from 10/1/2024 to 09/30/28.
Regular Schedule: 34 hours per week
Non-Merit vacancies exist in the Police Department, Criminal Investigations Bureau/Property Crimes Section.
Non-merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.
All interested candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
You MUST attach your transcript(s) and/or certification(s)/license(s) to your application. Unofficial copies are acceptable.
Failure to submit proof of License(s), Certification(s) and Education will result in your application not being considered. Proof of license(s), certification(s), and/or education must be submitted with each application.
Examples of Duties
Under general supervision, provides and verifies criminal record information to law enforcement officers, other law enforcement agencies, correctional institutions, and the judicial system, the nature of which is of such great criticality that error would likely result in immediate hazard to public safety.

• Accesses MILES, NCIC, MVA, and other police and criminal justice computer networks in order to enter, update, review, retrieve, and expunge information.
• Uses criminal justice computer networks to provide critical information to police officers in the field, performs criminal background checks on subjects, records and processes arrest information, and gathers and researches other information as needed.
• Sends and receives teletype messages to and from precincts and other agencies to provide or request information.
• Reviews, edits, and disseminates sensitive and confidential information, such as arrest records, in response to inquiries from other law enforcement agencies, the courts, the general public, and other parties, in accordance with local, State, and Federal guidelines.
• Processes warrants, criminal summonses, subpoenas, and ex parte orders in accordance with County, State, and Federal regulations.
• Reviews and processes arrest documents.
• Researches and verifies the identification of individuals on warrant validation lists and civil protective orders and makes corrections.
• Issues detainers for incarcerated persons and ensures that warrants are served before defendants are released from custody.
• Assigns and tracks citation books, processes and records issued citations, and audits citation records.
• Sorts, validates and sends traffic citations to the States Attorney's Office.
• Researches the disposition of arrests through State, Federal and local systems to verify expungement requests and expunges records as ordered by the courts.
• Maintains criminal records and assists in the authorized destruction of records according to retention schedules and court processes.
• Operates office machinery such as mimeograph machines, photocopiers, fax machines, and printers.
• Receives, reviews and classifies different types of police crime reports.
• Queries and searches automated information systems such as MILES, NCIC, and state criminal justice systems for additional required data.
• Identifies and corrects errors found on reports.
• Researches files and records and makes inquiries to locate missing information.
• Resolves discrepancies with criminal justice personnel in other units and agencies to verify the identity of arrestees with the same or similar names.
• Assigns codes to data contained in arrest reports and citations according to National Incident-Based Reporting System ( NIBRS) definitions, standards and guidelines.
• Assigns codes to data contained in arrest reports and citations according to Uniform Crime Reporting (UCR) definitions, standards and guidelines.
• Enters data in a microcomputer/server environment from handwritten and typed police reports.
• Enters criminal data in compliance with departmental procedures and standards.
• Verifies the accuracy of data input.
• Ensures correct sequence and control of source documents.
• Detects and reports input procedural problems.

Examples of Other Duties

• Provides routine office support by answering phones, directing calls and mail, filing, and acting as receptionist.
• Collects and compiles technical data and prepares summary statistics.
• Performs occasional light typing or word processing.
• Performs other related duties as assigned.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)
Qualifications
Required Qualifications
Possession of a high school diploma or an appropriate equivalency.
PLUS
Two years' general clerical experience.
(Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education. Additional education may be substituted on a year-for-year basis for the required experience.)
Knowledge, Skills, and Abilities (Entry Level)

• Knowledge of office procedures and filing systems.
• Knowledge of automated office systems.
• Skill in operation of office machinery as listed in essential duties.
• Ability to communicate clearly, effectively, and accurately, both orally and in writing.
• Ability to interpret complex rules, regulations, and procedures and use independent judgment in applying them to specific situations according to established standards.
• Ability to process information with a high degree of accuracy.
• Ability to answer routine inquiries and to properly direct visitors, mail, or telephone calls.
• Ability to maintain files.
• Ability to follow County and Department rules and regulations.
• Ability to learn automated office systems.
• Ability to maintain confidentiality.
• Ability to establish and maintain effective working relationships.

Knowledge, Skills, and Abilities (Full Performance)

• Knowledge of County and Department rules, regulations, policies, and procedures.
• Knowledge of criminal justice system including terminology, documents, and processes.
• Skill in accessing and utilizing various criminal justice computer networks.
• Skill in interpreting rules, regulations, and procedures and using independent judgment in applying them to specific situations according to established standards.
• Skill in communicating and processing information accurately.
• Ability to lead and instruct lesser skilled workers.

Character Requirements
All applicants must be of good moral character and emotionally stable as determined by a comprehensive background investigation and drug test.
Proof of License(s), Certification(s) and Education
Applicants are required to submit proof of license(s), certification(s) and education beyond high school to meet the minimum qualifications of the position. Diplomas or transcript must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Failure to submit proof of License(s), Certification(s), and Education beyond high school will result in your application not being considered.
Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).
Mail or deliver documents to:
ATTN: Criminal Records Processor - Non-Merit - Police Department
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204
You MUST attach your transcript(s) and/or certification(s)/license(s) to your application.Unofficial copies are acceptable.
EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Conditions of Employment
Persons appointed to this position may work on either a rotating or fixed shift basis, which will include nights, weekends, holidays, or overtime when scheduled. Some positions in this classification may be designated as Emergency/Essential personnel and may be required to work overtime with little or no notice.
Physical and Environmental Conditions
The work of these positions is essentially sedentary but may entail occasional walking, lifting, or other limited physical activities.
Medical Examination and Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.
Employment Benefits for Full-Time, Merit or Classified Employees
Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.
Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
Smoke free workplace
All Baltimore County offices are smoke free.
Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Salary
Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance
General Increases - Cost of living increases and adjustments may be granted as legislated.
Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.
Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health Insurance
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:
Medical, Prescription, Dental and Vision insurance.
Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Life Insurance
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.
Paid Leave
Paid benefits listed below vary depending upon the Classification.
Sick Leave
Vacation Leave
Personal Leave
Holidays
Bereavement Leave
Jury Leave
Military Leave
Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.
Educational Assistance
70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.
Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
Disclaimer
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
01
The purpose of the supplemental questions listed below is to further eval...