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Mail Processing Associate Jobs in Florida (NOW HIRING)

Wipro Limited

Sr. Mail Room Associate

Tampa, FL · On-site

$18 - $19/hr

Job Title: Sr. Mail Room Associate City: Tampa State/Province: Florida Posting Start Date: 7/20/26 ... Support process by managing transactions as per required quality standards * Fielding all incoming ...

Mittera Group Inc

Cutter Operator

Sunrise, FL · On-site

... associates at all times. * Bi-Lingual is a plus. Mittera is a leading-edge company that provides commercial and digital printing, finishing, graphic design, data analytics, direct mail processing ...

Wellcove

Mailroom Associate

Pensacola, FL · On-site

$15.25 - $18/hr

We are able to do this because of our dedicated associates, innovative solutions, and ... Job Summary This position is responsible for processing all Inbound and Outbound mail as per Client ...

Wellcove

Mailroom Associate

Pensacola, FL · On-site

$15.25 - $18/hr

We are able to do this because of our dedicated associates, innovative solutions, and ... Job Summary This position is responsible for processing all Inbound and Outbound mail as per Client ...

Brown & Brown

Administrative Associate

Tampa, FL · On-site

$16 - $19.75/hr

Prepare and process evidence of insurance and issue binders as necessary * Sort all incoming mail ... Associate or bachelor's degree in a business, risk-management, or financial related discipline ...

Pediatric Associates

Billing Assistant

Plantation, FL

$16.25 - $21.75/hr

Processes and organizes all mail correspondence including sorting, batching, scanning, and assigning of all manual payment batches. * Obtains information from clearinghouse and/or payer websites ...

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All JobsMail Processing Associate JobsMail Processing Associate Jobs in Florida

Mail Processing Associate information

What is a mail processing associate?

Mail Processing Associates are professionals responsible for sorting, organizing, and distributing incoming and outgoing mail within an organization or postal facility. They ensure that mail is processed efficiently and delivered to the correct recipients in a timely manner. Their duties often include operating mail sorting machines, verifying addresses, preparing packages for shipment, and maintaining accurate records of mail transactions. Attention to detail and good organizational skills are important for this role.

What is the difference between Mail Processing Associate vs Mail Clerk?

AspectMail Processing AssociateMail Clerk
CredentialsHigh school diploma; some roles may require basic computer skillsHigh school diploma or equivalent
Work EnvironmentPost offices, mailing centers, distribution facilitiesPost offices, corporate mailrooms, shipping departments
Employer & IndustryPostal services, logistics, courier companiesGovernment agencies, businesses, shipping companies
Job FocusProcessing, sorting, and preparing mail for dispatchReceiving, sorting, and distributing incoming and outgoing mail

The Mail Processing Associate and Mail Clerk roles share similarities in work environment and basic credentials. However, Mail Processing Associates often focus more on preparing mail for shipment, while Mail Clerks handle both incoming and outgoing mail distribution. Both positions are essential in postal and logistics industries, with overlapping skills but different primary responsibilities.

What are some common challenges faced by mail processing associates, and how can they be addressed?

Mail Processing Associates often encounter challenges such as handling high volumes of mail during peak periods, maintaining accuracy under time pressure, and adapting to changes in sorting technology or procedures. To address these challenges, it's important to develop strong organizational skills, stay detail-oriented, and be open to ongoing training. Team collaboration and clear communication with supervisors also help ensure that mail is processed efficiently and errors are minimized.

What are the key skills and qualifications needed to thrive as a mail processing associate?

To thrive as a Mail Processing Associate, you need attention to detail, organizational skills, basic literacy, and typically a high school diploma or equivalent. Familiarity with mail sorting machines, barcode scanners, and computerized tracking systems is often required. Reliability, time management, and the ability to work efficiently in a team are standout soft skills for this role. These abilities ensure accurate and timely handling of mail, supporting smooth communication and operations within organizations.
What are the most commonly searched types of Mail Processing jobs in Florida? The most popular types of Mail Processing jobs in Florida are:
What cities in Florida are hiring for Mail Processing Associate jobs? Cities in Florida with the most Mail Processing Associate job openings:
Mail Processing Associate jobs near you
Infographic showing various Mail Processing Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Sr. Mail Room Associate

Wipro Limited

Tampa, FL • On-site

$18 - $19/hr

Full-time

Medical, Dental, PTO

Posted 15 days ago

Wipro rating

7.8

Company rating: 7.8 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

86th of 221 rated it services

Job description

Job Title: Sr. Mail Room Associate
City: Tampa
State/Province: Florida
Posting Start Date: 7/20/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Role Purpose
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs
͏
Do
  • Support process by managing transactions as per required quality standards
    • Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
    • Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
    • Update own availability in the RAVE system to ensure productivity of the process
    • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
    • Follow standard processes and procedures to resolve all client queries
    • Resolve client queries as per the SLAâÃ,€Ã,Â's defined in the contract
    • Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
    • Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
    • Document and analyze call logs to spot most occurring trends to prevent future problems
    • Maintain and update self-help documents for customers to speed up resolution time
    • Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
    • Ensure all product information and disclosures are given to clients before and after the call/email requests
    • Avoids legal challenges by complying with service agreements

͏
  • Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
    • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
    • Assist clients with navigating around product menus and facilitate better understanding of product features
    • Troubleshoot all client queries in a user-friendly, courteous and professional manner
    • Maintain logs and records of all customer queries as per the standard procedures and guidelines
    • Accurately process and record all incoming call and email using the designated tracking software
    • Offer alternative solutions to clients (where appropriate) with the objective of retaining customersâÃ,€Ã,™ and clientsâÃ,€Ã,™ business
    • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
    • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

͏
  • Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
    • Undertake product trainings to stay current with product features, changes and updates
    • Enroll in product specific and any other trainings per client requirements/recommendations
    • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
    • Update job knowledge by participating in self learning opportunities and maintaining personal networks

͏
Deliver
No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
The expected compensation for this role ranges from $18/hr to $19/hr.
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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