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Mail Operations Jobs in Chicago, IL (NOW HIRING)

InfoSend Inc

Operations Supervisor

Downers Grove, IL · On-site

$19.50 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role will oversee print, mail, bindery, quality control and warehouse operations on-site, and is also responsible for planning, directing, coordinating and overseeing activities of the ...

InfoSend Inc

Operations Supervisor

Downers Grove, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role will oversee print, mail, bindery, quality control and warehouse operations on-site, and is also responsible for planning, directing, coordinating and overseeing activities of the ...

Brave Space Alliance

Operations Associate

Chicago, IL · On-site

$55K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Operations Associate under the supervision of the Chief Executive Officer (CEO), can provide ... Mail delivery and pickup * Assisting departments in the implementation of policies and identifying ...

Brave Space Alliance

Operations Associate

Chicago, IL · On-site

$55K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Operations Associate under the supervision of the Chief Executive Officer (CEO), can provide ... Mail delivery and pickup * Assisting departments in the implementation of policies and identifying ...

Brave Space Alliance

Operations Associate

Chicago, IL · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Operations Associate under the supervision of the Chief Executive Officer (CEO), can provide ... Mail delivery and pickup * Assisting departments in the implementation of policies and identifying ...

Quad

Data Project Manager (Direct Mail)

Chicago, IL · On-site

$53.25 - $72.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... operational efficiency. Team Support: * Champion a positive, collaborative team culture by ... Familiarity with direct mail terminology and strategies is preferred. Similarly, basic ...

Quad

Data Project Manager (Direct Mail)

Chicago, IL · On-site

$53.25 - $72.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... operational efficiency. Team Support: * Champion a positive, collaborative team culture by ... Familiarity with direct mail terminology and strategies is preferred. Similarly, basic ...

Rise

Data Project Manager (Direct Mail)

Chicago, IL

$33.47 - $43.27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... operational efficiency. Team Support: * Champion a positive, collaborative team culture by ... Familiarity with direct mail terminology and strategies is preferred. Similarly, basic ...

Rise

Data Project Manager (Direct Mail)

Chicago, IL · On-site

$53.25 - $72/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... operational efficiency. Team Support: * Champion a positive, collaborative team culture by ... Familiarity with direct mail terminology and strategies is preferred. Similarly, basic ...

Rise

Data Project Manager (Direct Mail)

Chicago, IL

$53.25 - $72/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... operational efficiency. Team Support: * Champion a positive, collaborative team culture by ... Familiarity with direct mail terminology and strategies is preferred. Similarly, basic ...

Rise

Data Project Manager (Direct Mail)

North Chicago, IL

$33.47 - $43.27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... operational efficiency. Team Support: * Champion a positive, collaborative team culture by ... Familiarity with direct mail terminology and strategies is preferred. Similarly, basic ...

Rise

Data Project Manager (Direct Mail)

Chicago, IL · On-site

$53.25 - $72/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... operational efficiency. Team Support: * Champion a positive, collaborative team culture by ... Familiarity with direct mail terminology and strategies is preferred. Similarly, basic ...

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Showing results 41-60

All JobsMail Operations JobsMail Operations Jobs in Chicago, IL

Mail Operations information

See Chicago, IL salary details

$11

$27

$54

How much do mail operations jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for mail operations in Chicago, IL is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $31.20 per hour, depending on experience, location, and employer.

What is mail operations?

Mail operations refer to the processes involved in receiving, sorting, distributing, and sending mail and packages within an organization or between locations. This role typically includes tasks such as managing incoming and outgoing mail, ensuring timely delivery, and maintaining records of shipments. Mail operations staff may also handle courier services, package tracking, and the use of mailroom equipment. Their work is essential for smooth internal communication and effective business operations.

What are the key skills and qualifications needed to thrive in mail operations, and why are they important?

To thrive in Mail Operations, you need attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with mail sorting machines, postage meters, and tracking systems is typically required. Strong time management, reliability, and effective communication help ensure tasks are completed accurately and on schedule. These skills are essential to maintain efficient mail flow, prevent errors, and support smooth business operations.

What are some common challenges faced in a mail operations role, and how can they be effectively managed?

Mail Operations professionals often encounter challenges such as high volumes of mail during peak times, strict delivery deadlines, and the need to maintain accuracy while sorting and distributing items. Effective time management, attention to detail, and familiarity with automated mail systems can help manage these challenges. Collaborating closely with team members and staying organized are also key to ensuring smooth workflow and meeting service standards.

What is the difference between Mail Operations vs Mail Clerks?

AspectMail OperationsMail Clerks
CredentialsTypically requires high school diploma or equivalent; certifications in mail handling or logistics are a plusUsually requires a high school diploma or equivalent
Work EnvironmentLarge mailrooms, distribution centers, corporate officesPost offices, corporate mailrooms, government agencies
Employer & IndustryBusinesses, government agencies, logistics companiesPost offices, government institutions, large organizations
Job FocusManaging mail processing, logistics, and distribution operationsSorting, delivering, and handling incoming/outgoing mail

Mail Operations professionals oversee the entire mail processing system, focusing on logistics and distribution management. Mail Clerks primarily handle sorting and delivering mail within organizations or postal facilities. While both roles involve mail handling, Mail Operations roles are broader, often requiring coordination of processes and logistics, whereas Mail Clerks focus on the physical handling and delivery of mail items.

What does a mail operations do?

A mail operations professional manages the processing, sorting, and distribution of mail within an organization or for external delivery. They ensure timely and accurate handling of incoming and outgoing mail, often using specialized equipment and following security protocols. The role may also involve coordinating with courier services and maintaining records of shipments.

What are the most commonly searched types of Mail Operations jobs in Chicago, IL?

The most popular types of Mail Operations jobs in Chicago, IL are:

What are popular job titles related to Mail Operations jobs in Chicago, IL?

For Mail Operations jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Mail Operations jobs in Chicago, IL look for?

The top searched job categories for Mail Operations jobs in Chicago, IL are:

Mail Operations jobs near you
Infographic showing various Mail Operations job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,234 per year, or $27 per hour.

Operations Supervisor

InfoSend Inc

Downers Grove, IL • On-site

$19.50 - $25/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

About InfoSend
InfoSend is a national leader in eBilling, ePayment, Data Processing, and Bill Print & Mail services, trusted by organizations since 1996. With robust operations in CA, TX, FL, and IL we specialize in delivering complex mailing solutions with speed, precision, and security.
We are proud of our stable, growing business and our team of over 230 professionals-many of whom have built long-term careers with us. We prioritize employee development, internal promotions, and a supportive workplace culture built on collaboration, respect, and opportunity.
Operations Supervisor (2nd Shift)
The Operations Supervisor will act as the Supervisor for second shift at the Illinois facility. This role will oversee print, mail, bindery, quality control and warehouse operations on-site, and is also responsible for planning, directing, coordinating and overseeing activities of the operations with respect to: personnel, strategic planning, operations, and work as a liaison for Manager support.
Monday-Friday 1:00pm-9:30pm
What we Offer
  • Medical, dental, vision, and life insurance
  • Supplemental and flexible spending options
  • 401(k) with generous company match
  • Paid time off, sick leave, and holidays
  • Bonus opportunities
  • Stability
  • Casual dress and supportive team culture
  • Employee Assistance Program

What You'll Do
  • Ensure all Print, Mail, Manual Fulfillment, and Warehouse operations are conducted in compliance with InfoSend policies and procedures.
  • Coordinate and manage daily operational activities in collaboration with Management.
  • Establish, implement, and enforce procedures to ensure high-quality production of all print and mail pieces.
  • Schedule production to meet critical deadlines, proactively identify potential delays, and maximize machine uptime and operator productivity.
  • Monitor employee performance, providing regular feedback, coaching, and support.
  • Partner with Management to develop and implement staff training programs, with a focus on process improvement and continuous development.
  • Enforce all safety rules and regulations, communicating concerns and areas for improvement to staff and Management.
  • Oversee the distribution and processing of all printed outputs, including medical, billing, and compliance-related notices.
  • Manage all postal activities, including oversight of metering, postal money downloads, and compliance with postal regulations.
  • Perform job sign-offs with 100% accuracy and accountability, documenting and reporting defects or recurring issues for performance improvement.
  • Lead and participate in team meetings to communicate company updates, initiatives, and expectations.
  • Manage and coordinate equipment installations as well as short- and long-term projects.
  • Serve as an escalation point for operators, providing resolution and support for mechanical or material issues.
  • Ensure efficient distribution of work assignments, staging, and job approvals to maximize production flow.
  • Work closely with functional departments and vendors to support operational needs.
  • Oversee inventory management of envelopes, inserts, and other supply requirements for production operations.
  • Ensure compliance with InfoSend's policies, procedures, and standards across all team activities.
  • Promote and uphold fair treatment for all team members, recognizing individual skillsets and experience.
  • Coordinate employee schedules to ensure adequate staffing across all shifts and workloads.
  • Provide cross-training to team members to enhance flexibility and operational coverage.
  • Support team members in developing skills, knowledge, and understanding of InfoSend's processes, procedures, and goals.
  • Document and report incidents of non-compliance, escalating issues to the Director of Operations as needed.
  • Use reports, tools, and performance metrics (in collaboration with the Director of Operations) to evaluate employee performance, productivity, and identify trends or improvement opportunities.
  • Perform other duties as assigned

Qualifications:
  • High school diploma
  • 2-3 years' experience in mail print environment
  • Ability to balance and achieve positive results in the areas of safety, quality, productivity, cost and employee relations
  • Ability to handle multiple tasks in a fast-paced environment
  • Ability to process, comprehend and follow detailed instructions
  • Ability to plan, organize, and prioritize work for self and others
  • Ability to find, analyze, and solve problems
  • Ability to make and implement effective decisions
  • Ability to stand for extended periods of time and to frequently lift and move heavy materials (about 30-35 pounds)
  • Ability to take initiative, be self-motivated and work independently
  • Knowledge of Windows and Microsoft Office skills
  • Must be able to pass drug screen, E-Verify, and background check

Apply today and join a stable, expanding team at the forefront of the mailing industry.
Salary Description
$19.50 - $25.00 per hour

Apply