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Mail Associate Jobs in Houston, TX (NOW HIRING)

Front Desk Associate

Webster, TX · On-site

$12.25 - $15.75/hr

Company Overview Coastal Eye Associates offers complete and comprehensive eye care for you and your ... Accepts deliveries of packages, mail, and other supplies from outside vendors. * Maintains a clean ...

Sales Associate

TX · On-site

$13/hr

Add to the computer all payments received, such as payments received on delivery, mail payments ... Ability to manage confrontations with customers and associates. * After training, working knowledge ...

Organize receipt and delivery of mail and courier services, managing distribution and processing ... Associate's degree in facilities management, building management, business, or related field; OR 2+ ...

Customer Service Associate I

Houston, TX · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Mail Rte. Rd,Houston,Texas 77039-3803 07939 Dollar Tree

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Mail Associate information

See Houston, TX salary details

$10

$16

$20

How much do mail associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for mail associate in Houston, TX is $16.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.45 per hour, depending on experience, location, and employer.

What is a mail associate?

Mail Associates are professionals responsible for handling the receipt, sorting, distribution, and dispatching of mail and packages within an organization or mailroom. Their duties often include organizing incoming and outgoing mail, operating mailroom equipment, maintaining records, and ensuring timely delivery to the correct recipients. Mail Associates play a crucial role in ensuring efficient communication and document flow within a business or institution. They may also assist with shipping logistics and interact with courier services as needed.

What are the key skills and qualifications needed to thrive as a mail associate?

To thrive as a Mail Associate, you need attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with mailroom equipment, postage meters, and tracking systems is typically required. Reliability, time management, and strong communication are valuable soft skills in this role. These skills ensure accurate mail handling, timely delivery, and smooth operations within an organization.

What are some common challenges mail associates face, and how can they effectively manage them?

Mail Associates often encounter challenges such as handling high volumes of mail under tight deadlines, ensuring accuracy in sorting and delivery, and adapting to changes in shipping procedures or technology. Staying organized, double-checking addresses, and maintaining clear communication with team members can help overcome these issues. Additionally, being proactive in learning new mailroom systems and safety protocols can make daily tasks more efficient and reduce errors.

What is the difference between Mail Associate vs Mail Clerk?

AspectMail AssociateMail Clerk
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; on-the-job training
Work EnvironmentPost offices, distribution centers, corporate mailroomsPost offices, shipping facilities, corporate mailrooms
Employer & Industry UsageCommonly used in postal services and large organizationsUsed in postal services, government agencies, and private companies
Job ResponsibilitiesSorting, distributing, and handling mail; customer serviceSorting, processing, and managing incoming/outgoing mail

The main difference between a Mail Associate and a Mail Clerk lies in their job titles used by employers and slight variations in responsibilities. Both roles involve handling mail, but 'Mail Associate' is often used in corporate or distribution settings, while 'Mail Clerk' is more common in postal or government environments. Both positions typically require similar credentials and work environments.

What are the most commonly searched types of Mail jobs in Houston, TX?

The most popular types of Mail jobs in Houston, TX are:

What are popular job titles related to Mail Associate jobs in Houston, TX?

For Mail Associate jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Mail Associate jobs in Houston, TX look for?

The top searched job categories for Mail Associate jobs in Houston, TX are:

What cities near Houston, TX are hiring for Mail Associate jobs?

Cities near Houston, TX with the most Mail Associate job openings:

Infographic showing various Mail Associate job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,786 per year, or $16.7 per hour.

Front Desk Associate

EyeSouth Partners

Webster, TX • On-site

$12.25 - $15.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


EyeSouth Partners rating

5.8

Company rating: 5.8 out of 10

Based on 24 frontline employees who took The Breakroom Quiz


Job description

Company Overview
Coastal Eye Associates offers complete and comprehensive eye care for you and your entire family. Our goal is to not only treat your ocular needs but to care for you as an individual. From routine exams to complex surgery, your trust and wellbeing are our first priority at Coastal Eye Associates. All of our medical doctors are board certified ophthalmologists with extensive experience in all areas of ophthalmic medicine.
Position Summary
The Front Desk Associate serves as the first point of contact for patients and visitors, creating a welcoming environment, handling patient check in/outs, managing calls/emails, scheduling, providing information, resolving issues, and performing administrative tasks like data entry ensuring smooth operations and excellent customer service in medical facilities.
Responsibilities
  • Greets patients warmly and verify appointment details.
  • Collects necessary documentation including ID, Insurance Cards, referral forms, etc.
  • Books, confirms, and reschedules appointments
  • Verifies insurance eligibility and benefit coverage for all in-office visits, procedures, and tests
  • Collects co-payments and outstanding balances; calculates patient's financial responsibility and communicates to patient; documents in practice management system.
  • Explains billing procedures
  • Responsible for entering data in an accurate manner in practice management system as well as verify that existing information is accurate.
  • Completes chart prep prior to clinic as needed (print routers, face sheets, etc.)
  • Completes medical records requests that come directly from the patient
  • Completes assigned tasks as related to the appointment rescheduling queue timely
  • Monitors and completes tasks related to appointment recall and reminder process as set by practice SOP
  • Answers phones and responds to inquiries
  • Relays messages between patients and clinical staff
  • Maintains protected health information in accordance with HIPPA/PHI guidelines
  • Handles paperwork such as consent forms and HIPAA compliance
  • Interacts with all internal and external customers in a caring and respectful manner.
  • Accepts deliveries of packages, mail, and other supplies from outside vendors.
  • Maintains a clean, organized, and welcoming reception area for all patients and visitors
  • Provides clear information about services, wait time, and policies
  • Addresses patient concerns professionally and respectfully.
  • Photocopies and faxes records and forms according to established policies and procedures.
  • Maintains patient confidentiality.
  • Participates in orientation/instruction of new administrative personnel as requested by management.
  • Contributes to the team effort by completing additional tasks/projects as directed.
  • Attends daily huddle and regularly scheduled team meetings
  • Participates in on-boarding and training of new front desk associates and other administrative team members as assigned.
Qualifications
  • High School Diploma or the equivalent years related experience required
  • Nextech/ICP experience strongly preferred
  • Minimum of 1-year medical office experience strongly preferred
  • Strong reliability with good attendance and punctuality.
  • Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
Key Skills
  • Strong interpersonal and communication skills
  • Attention to detail for accurate data entry and insurance verification; strong organizational skills
  • Basic understanding of healthcare insurance payors and programs
  • Ability to multitask in a fast-paced environment
  • Familiarity with healthcare regulations (HIPAA, privacy laws)
  • Basic math and cash handling
  • Excellent customer service skills
Preferred Skills:
• Understanding of medical terminology
Company Benefits
We offer a competitive benefits package to our employees:
  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine
  • Generous PTO Package
We also offer the following benefits for FREE:
  • Employee Discounts and Perks
  • Employee Assistance Program
  • Group Life/AD&D
  • Short Term Disability Insurance
  • Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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