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Mac Support Specialist Jobs (NOW HIRING)

RK&K

Contract Support Specialist

Tampa, FL · Hybrid

RK&K is hiring a Contract Support Specialist to join our North Florida Construction, Engineering ... CITS, MAC, etc. Required Skills and Experience * High school graduate or equivalent * Four (4) ...

Detroit IT

Apple Support Specialist

Troy, MI · Remote

MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our ... Imaging of Mac's using Netboot/Netimage or similar product such as Casper. Keep clients up to date ...

Aletheia House

RESIDENTIAL SUPPORT SPECIALIST-PT

Salem, AL · On-site

$14.75 - $17.50/hr

The residential support specialist is responsible for appropriate supervision and day-to-day ... D. for Part time positions -Must be able to become MAC certified -Valid driver license and good ...

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Mac Support Specialist information

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$24

$45

How much do mac support specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for mac support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What does a Mac Support Specialist do?

A Mac Support Specialist is responsible for providing technical assistance and troubleshooting for Apple Macintosh computers and related devices. They help users resolve software, hardware, and network issues, assist with installations and upgrades, and ensure Macs are running efficiently and securely. These specialists may work in corporate IT departments, educational institutions, or as independent consultants, and often provide both in-person and remote support.

What are the key skills and qualifications needed to thrive as a Mac Support Specialist?

To thrive as a Mac Support Specialist, you need a solid understanding of macOS, Apple hardware, troubleshooting techniques, and often an associate's degree or higher in IT-related fields. Familiarity with Apple Remote Desktop, Jamf management tools, and certifications like Apple Certified Support Professional (ACSP) are highly valued. Excellent communication, patience, and problem-solving skills help you efficiently assist users and resolve technical issues. These skills ensure efficient support, minimize downtime, and enhance user satisfaction in environments reliant on Apple technology.

How does a Mac Support Specialist typically collaborate with other IT teams or departments within an organization?

As a Mac Support Specialist, you'll frequently work alongside other IT professionals such as network administrators, help desk staff, and security teams. Collaboration often involves troubleshooting multi-platform issues, coordinating software rollouts, and ensuring compatibility between Mac devices and the organization's broader IT infrastructure. You'll also contribute to cross-functional projects, assist with device onboarding, and provide input on IT policy development regarding Apple hardware and software. Strong communication skills are essential, as you'll often act as the bridge between Mac users and the wider IT department.

What is the difference between Mac Support Specialist vs Mac Technician?

AspectMac Support SpecialistMac Technician
CertificationsApple Certified Support Professional (ACSP), Apple Certified Mac Technician (ACMT)Apple Certified Mac Technician (ACMT), Apple Certified Support Professional (ACSP)
Work EnvironmentCustomer support, help desks, remote assistanceRepair shops, on-site repairs, hardware troubleshooting
Primary FocusSoftware issues, user support, troubleshootingHardware repairs, component replacements
Industry UsageIT support, customer service rolesApple authorized service providers, repair centers

Both roles often require similar certifications and work in environments serving Apple users. The main difference is that Mac Support Specialists focus on software support and user assistance, while Mac Technicians primarily handle hardware repairs and diagnostics.

More about Mac Support Specialist jobs

What states have the most Mac Support Specialist jobs?

States with the most job openings for Mac Support Specialist jobs include:

What job categories do people searching Mac Support Specialist jobs look for?

The top searched job categories for Mac Support Specialist jobs are:

Mac Support Specialist jobs near you
Infographic showing various Mac Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Site Support Specialist

Noblesoft Technologies

San Jose, CA • On-site

Contractor

Re-posted 23 days ago

Job description

Position: Site Support Specialist – VIP Support (Windows & Mac)

Location : San Jose, CA
 

Key Responsibilities

•            Provide on-site technical support for desktops, laptops, Printers, Mobile devices and peripherals.

•            Troubleshoot and resolve hardware and software issues for Windows and macOS systems.

•            Install, configure, and maintain operating systems and applications.

•            Manage user accounts, permissions, and access in Active Directory and other systems.

•            Support network connectivity issues (LAN/Wi-Fi).

•            Coordinate with remote teams for escalations and advanced troubleshooting.

•            Maintain inventory of IT assets and ensure compliance with company policies.

•            Document incidents and resolutions in ticketing systems.

o            Support IT projects such as system upgrades, migrations, and rollouts.

Required Skills

•            Strong knowledge of Windows OS (Windows 10/11) and macOS.

•            Experience with Microsoft Office Suite and common business applications.

•            Familiarity with Active Directory, Group Policy, and basic networking (TCP/IP, DNS, DHCP).

•            Ability to diagnose and resolve hardware issues (desktops, laptops, printers).

•            Knowledge of remote support tools and ticketing systems.

•            Excellent communication and customer service skills.

•            Ability to work independently and manage multiple tasks.