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Lxp Jobs in Michigan (NOW HIRING)

Learning Operations Specialist

Grand Rapids, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Own and continuously improve the enterprise learner experience across all touchpoints (LMS/LXP, SharePoint, communications, live/viral events) * Define and implement experience standards that ensure ...

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Familiarity with Learning Experience Platforms (LXP), such as Ed Cast. * Experience supporting LMS environments within manufacturing, training, or corporate learning organizations. * Bachelor ...

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Lxp information

What is an LXP?

An LXP, or Learning Experience Platform, is a digital tool designed to deliver personalized, engaging learning experiences for employees or learners. Unlike traditional Learning Management Systems (LMS), LXPs focus on user-driven content and social learning, allowing users to access, share, and recommend learning materials based on their interests and needs. These platforms often use artificial intelligence to suggest relevant content, making learning more interactive and tailored to individual goals. LXPs are commonly used in corporate settings to enhance professional development and upskilling initiatives.

What are the key skills and qualifications needed to thrive as an LXP specialist?

To thrive as an LXP Specialist, you need expertise in instructional design, digital learning strategies, and a good understanding of adult learning principles, often supported by a degree in education, instructional technology, or a related field. Familiarity with common LXP platforms (such as Degreed or EdCast), SCORM/xAPI standards, and content management systems is typically required. Strong communication, project management, and analytical skills help in collaborating with stakeholders and tailoring learning experiences to user needs. These competencies are vital for creating engaging, effective, and scalable learning solutions that drive organizational development.

What are some common challenges faced by professionals working as LXP administrators, and how can they be addressed?

LXP administrators often face challenges such as ensuring consistent user engagement, integrating the platform with existing learning management systems, and keeping content up-to-date and relevant. Additionally, they must collaborate closely with HR, IT, and subject matter experts to tailor learning paths that meet diverse learner needs. Addressing these challenges involves continuous communication with stakeholders, regular training sessions for users, and staying informed about new platform features and best practices in digital learning.

What is the difference between Lxp vs Learning Designer?

AspectLxpLearning Designer
CredentialsTypically requires experience with learning platforms, instructional design basics, and sometimes certifications in e-learning or LMS managementRequires instructional design skills, educational background, and often certifications in instructional design or education technology
Work EnvironmentPrimarily works within digital learning platforms, managing and optimizing learning experiences onlineWorks on designing, developing, and implementing educational content and curricula, often in both digital and face-to-face settings
Employer & Industry UsageUsed by e-learning companies, corporate training departments, and educational institutions to manage online learning systemsEmployed by educational institutions, corporate training teams, and e-learning companies to create and structure learning content

While both roles focus on education and training, an Lxp specializes in managing and optimizing learning platforms, whereas a Learning Designer focuses on creating educational content and curricula. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

What are popular job titles related to Lxp jobs in Michigan?

For Lxp jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Lxp jobs?

Cities in Michigan with the most Lxp job openings:

Learning Operations Specialist

Acrisure

Grand Rapids, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

Acrisure is seeking a Learning Operations Specialist to join our Learning & Development team. This role will lead the design, execution, and continuous improvement of the enterprise learner experience across systems, communications, and engagement channels. This role operates with a high degree of autonomy to translate L&D strategy into scalable operational solutions, owning the intersection of the learner experience, learning technologies, and internal marketing. The Learning Operations Specialist establishes standards, drives adoption, and optimizes how learners discover, access, and engage with development opportunities across the enterprise. While serving as a key decision maker and advisor within L&D, this role will enable program effectiveness through thoughtful design of learner journeys, use data to drive insights, and have a continuous improvement mindset for operational excellence.

Responsibilities:

End-to-End Learner Experience

  • Own and continuously improve the enterprise learner experience across all touchpoints (LMS/LXP, SharePoint, communications, live/viral events)
  • Define and implement experience standards that ensure a consistent, intuitive, and scalable learner journey with a focus on user experience (UX)
  • Evaluate learner interactions and determine enhancements to usability, engagement, and accessibility - ensuring all engagement points and learning interactions are accessible to our diverse employee population
  • Serve as the primary escalation point for complex learner experience issues, making judgement-based decisions to resolve or redesign

Learner Communications Strategy

  • Design and govern the learner communication framework across the full program lifecycle (pre-, during, and post-learning)
  • Establish standards for messaging, timing, and cadence to drive readiness, participation, and sustainment
  • Partner with program owners to align communications with business outcomes and behavior change objectives
  • Ensure all communications reflect the Acrisure voice, clarity, and brand consistency

L&D Marketing & Engagement

  • Own the internal marketing strategy for L&D offerings, driving awareness, demand, and adoption, and perceived value of learning offerings
  • Develop and execute integrated, multi-channel campaigns (SharePoint, Teams, email, Viva Engage, events)
  • Translate program value into compelling learner-centric narratives tied to business impact
  • Build and manage a forward-looking content calendar aligned to enterprise priorities and program launches
  • Analyze campaign performance (engagement, conversion participation) and adjust strategy based on insights
  • Curate and amplify learner success stories and impact narratives to strengthen engagement and investment in L&D

Learning Technology & Platform Enablement

  • Own the learner-facing experience within LMS/LXP and SharePoint ecosystems
  • Design and maintain learning sites and digital journeys that enable self-service and program clarity
  • Oversee enrollment workflows, access provisioning, and platform configuration decisions
  • Partner with technical teams and vendors to resolve system issues and enhance functionality
  • Identify opportunities to better leverage technology to improve scale, automation, and user experience

Operational Excellence & Continuous Improvement

  • Lead operational design and process optimization across L&D workflows, tools, and execution models
  • Identify gaps and implement solutions that improve efficiency, scalability, and quality
  • Establish and maintain standards, templates, and governance practices for consistent delivery
  • Balance speed, quality, and learner-centered design in all operational decisions

Data, Insights, & Decision Support

  • Own tracking and analysis of learner engagement, completion, and marketing effectiveness metrics
  • Translate data into actionable insights and recommendations for program and leadership decision-making
  • Monitor trends and proactively recommend experience, communication, and/or adoption improvements
  • Ensure data integrity and maintain audit-ready documentation and reporting standards

Cross-Functional Partnership & Influence

  • Serve as a consultative partner to L&D team and leadership
  • Influence program design through expertise in learner experience, communications, and engagement strategy
  • Align operational execution with enterprise priorities and business outcomes
  • Provide input into L&D operations strategy, prioritization, and roadmap planning

Requirements

Required Qualifications

  • Demonstrated ability to own and manage complex, cross-functional workstreams with minimal direction
  • Proven experience making independent decisions related to prioritization, process improvement, and issue resolution
  • Strong strategic thinking with the ability to translate concepts into scalable operational solutions
  • Excellent communication skills with experience in crafting targeted, audience-centric messaging
  • Systems mindset with the ability to identify friction and optimize end-to-end experiences
  • High attention to detail with a commitment to quality, consistency, and continuous improvement
  • Proficiency in Microsoft 365 tools, including SharePoint, Teams, and Excel
  • Familiarity withWorkManagement software(e.g.Monday.com, Asana, Trello, Jira)

Education and Experience:

Required Qualifications

  • Bachelor's degree in Business, Human Resources, Learning & Development, or a related field (or equivalent experience)
  • 4+ years of experience in operations, enablement, learner experience, program management, or similar roles
  • Experience supporting enterprise learning systems (e.g., LMS, LXP, SharePoint) strongly preferred

#LI-MF2

#LI-Onsite

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

  • ... and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.