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Luxury Customer Service Jobs (NOW HIRING)

Medium

NY · On-site

... service, finance, parts, and customer experience. You will inspire a high-performing team, drive ... Work with iconic ultra-luxury brands in beautiful Florida locations. · Supportive Culture: Join a ...

Braman Miami

Bentley Service Concierge

Miami, FL · On-site

$14.75 - $19.25/hr

Bentley Miami is seeking a highly professional and customer-focused Bentley Service Concierge to join our luxury automotive team. This key role is responsible for ensuring an exceptional client ...

Giarratana Management LLC

Leasing Attache

Nashville, TN · On-site

$45K - $75K/yr

Previous leasing, hospitality, or luxury customer service experience. * Communication and interpersonal skills. * Professional, driven, polished, and customer service oriented. * Strong ...

Giarratana Management LLC

Leasing Attache

Nashville, TN · On-site

$45K - $75K/yr

Previous leasing, hospitality, or luxury customer service experience. * Communication and interpersonal skills. * Professional, driven, polished, and customer service oriented. * Strong ...

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How much do luxury customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for luxury customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in luxury customer service?

To excel in Luxury Customer Service, you need a deep understanding of high-end brands, professionalism, and prior experience in luxury retail or hospitality. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and sometimes certification in etiquette or bespoke services is valuable. Outstanding soft skills include refined communication, discretion, cultural sensitivity, and the ability to anticipate client needs. These capabilities are crucial for delivering exceptional and personalized service that upholds the brand's reputation and secures client loyalty.

What are the typical challenges faced in a luxury customer service role?

Luxury Customer Service professionals often navigate high expectations from discerning clients who expect personalized and seamless interactions. Balancing the delivery of exceptional service with strict brand standards, handling time-sensitive or unique requests, and maintaining discretion can be challenging. You may need to coordinate with various departments, such as sales or logistics, to meet clients' needs promptly and efficiently. Adaptability and proactive problem-solving are key, as the role requires managing complex situations while ensuring a lavish and memorable experience for every client.

What is a luxury customer service?

A Luxury Customer Service job involves providing exceptional, personalized assistance to high-end clients in industries like fashion, hospitality, automotive, or finance. Professionals in this role focus on delivering a seamless experience, anticipating customer needs, and maintaining brand prestige. Strong communication skills, discretion, and attention to detail are essential for success.

More about Luxury Customer Service jobs
What cities are hiring for Luxury Customer Service jobs? Cities with the most Luxury Customer Service job openings:
What are the most commonly searched types of Luxury Customer Service jobs? The most popular types of Luxury Customer Service jobs are:
What states have the most Luxury Customer Service jobs? States with the most job openings for Luxury Customer Service jobs include:
What job categories do people searching Luxury Customer Service jobs look for? The top searched job categories for Luxury Customer Service jobs are:
Luxury Customer Service jobs near you
Infographic showing various Luxury Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Group 1 Automotive, Inc.

Albuquerque, NM • On-site

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

79th of 151 rated car dealerships

Job description

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.
At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Customer Service Representative – Service Department

Group1 Toyota of Albuquerque | A Group 1 Automotive Dealership

Deliver an Exceptional Experience. Build a Rewarding Career.

Toyota of Albuquerque, part of the Group 1 Automotive family, is seeking enthusiastic, customer-focused Customer Service Representatives to join our award-winning Service Department.

As a Customer Service Representative, you'll be the first point of contact for many of our guests, helping create the exceptional experience that Lexus customers have come to expect. If you enjoy working with people, thrive in a fast-paced environment, and are passionate about delivering outstanding service, we'd love to meet you.

Why Join Toyota of Albuquerque?

We believe our employees are our greatest asset. That's why we offer a comprehensive benefits package and opportunities for long-term career growth.

We Offer:

  • Competitive Compensation
  • Professional, Team-Oriented Work Environment
  • Comprehensive Paid Training
  • Career Advancement Opportunities
  • Medical, Dental & Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan
  • Paid Time Off

  • Deliver a warm, professional, and welcoming experience for every customer.
  • Assist customers with service inquiries, scheduling appointments, and answering questions.
  • Communicate effectively with customers regarding their service experience and next steps.
  • Coordinate with service advisors and technicians to ensure a smooth customer experience.
  • Maintain accurate customer records and documentation.
  • Resolve customer concerns professionally and efficiently while maintaining a positive attitude.
  • Follow up with customers to ensure satisfaction and build long-term relationships.
  • Support dealership goals by providing exceptional service that encourages customer loyalty and retention.

  • Previous customer service, hospitality, retail, call center, or sales experience preferred.
  • Bilingual (English/Spanish) is a plus.
  • Exceptional verbal and written communication skills.
  • Positive, friendly, and professional demeanor.
  • Strong attention to detail and organizational skills.
  • Ability to multitask in a fast-paced environment.
  • Excellent problem-solving and conflict-resolution abilities.
  • Comfortable using computers and learning dealership software.
  • Strong work ethic with a customer-first mindset.
  • Professional appearance and presentation.

If you share our values of Integrity, Transparency, Professionalism, Teamwork, and Respect, you'll find more than just a job—you'll find a career with opportunities to learn, grow, and succeed.

Apply today and become part of the team that's setting the standard for luxury customer service at Group1 Toyota of Albuquerque.


We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.

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