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Loyalty Strategy Jobs (NOW HIRING)

Zoro

Promotional Strategy Manager

Chicago, IL · On-site

$103K - $142K/yr

As the Promotional Strategy Manager, you will own the development and execution of promotional and loyalty strategies that drive customer engagement, retention, and long-term customer value. You will ...

Zoro

Promotional Strategy Manager

Chicago, IL · On-site

$97K - $119K/yr

Own the development and execution of promotional and loyalty strategies that drive customer engagement, retention, purchase frequency, and long-term customer value. * Serve as the subject matter ...

Catalyst Brands

Product Manager ( Loyalty)

Dallas, TX · On-site

$78K - $130K/yr

Key Responsibilities • Product Strategy & Roadmap o Assists manager with defining and maintaining the product vision and strategic roadmap for Loyalty capabilities evolution. o Partner with ...

Foot Locker

Manager, CRM & Loyalty - WSS

Gardena, CA · On-site

Whether you're building strategy, shaping innovations, or creating unforgettable customer moments ... WSS is seeking a Manager, CRM & Loyalty to build and scale our customer engagement ecosystem across ...

Catalyst Brands

Product Manager ( Loyalty)

Dallas, TX · On-site

$78K/yr

Key Responsibilities • Product Strategy & Roadmap o Assists manager with defining and maintaining the product vision and strategic roadmap for Loyalty capabilities evolution. o Partner with ...

PetSmart

Sr. Director CRM and Loyalty

Phoenix, AZ · Hybrid

About the Job The Sr. Director, CRM & Loyalty is a strategic marketing leader responsible for guiding and connecting the CRM and Loyalty functions to drive customer and business growth. This role ...

PetSmart

Sr. Director CRM and Loyalty

Phoenix, AZ · Hybrid

About the Job The Sr. Director, CRM & Loyalty is a strategic marketing leader responsible for guiding and connecting the CRM and Loyalty functions to drive customer and business growth. This role ...

Utah Hockey Club

Loyalty Program Manager

Sandy, UT · On-site

Run the loyalty program operating cadence, including the loyalty calendar, promotions, tiers, milestones, earning rules, rewards strategy, and redemption experience. * Keep the program healthy ...

UNAVAILABLE

Sr. Director CRM and Loyalty

Phoenix, AZ · On-site

$180 - $260/hr

About the Job The Sr. Director, CRM & Loyalty is a strategic marketing leader responsible for guiding and connecting the CRM and Loyalty functions to drive customer and business growth. This role ...

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Showing results 21-40

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Loyalty Strategy information

See salary details

$55.5K

$124.7K

$217.5K

How much do loyalty strategy jobs pay per year?

As of Aug 12, 2026, the average yearly pay for loyalty strategy in the United States is $124,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $157,500.00 per year, depending on experience, location, and employer.

What is a loyalty strategy?

A Loyalty Strategy job focuses on designing and optimizing customer loyalty programs to drive engagement, retention, and long-term value. Professionals in this role analyze customer behavior, develop personalized incentives, and work with marketing, data, and product teams to enhance loyalty initiatives. They use data insights to refine strategies that increase customer lifetime value and brand advocacy.

What are the key skills and qualifications needed to thrive in the loyalty strategy position, and why are they important?

To thrive in Loyalty Strategy, you need strong analytical skills, experience with customer data analysis, and a background in marketing or business management, often supported by a related degree. Familiarity with CRM platforms, loyalty program software, data visualization tools, and sometimes certification in customer experience or digital marketing is valuable. Strategic thinking, creativity, and excellent communication skills help professionals stand out in this field. These capabilities are essential for designing effective loyalty programs, optimizing customer retention, and collaborating cross-functionally to drive business growth.

What are the typical daily responsibilities of a loyalty strategy professional?

Loyalty Strategy professionals are responsible for analyzing customer data, identifying trends in customer behavior, and designing strategies to improve retention and engagement. Their daily tasks often include collaborating with marketing, sales, and product teams to develop and execute loyalty initiatives, monitoring program performance, and presenting insights to key stakeholders. They may also oversee the implementation of new loyalty program features, manage partnerships with external vendors, and ensure seamless integration with other business systems. This dynamic role provides variety and the opportunity to see direct results from your strategies, making it rewarding for those who enjoy impact-driven work.

More about Loyalty Strategy jobs
What cities are hiring for Loyalty Strategy jobs? Cities with the most Loyalty Strategy job openings:
What job categories do people searching Loyalty Strategy jobs look for? The top searched job categories for Loyalty Strategy jobs are:
Loyalty Strategy jobs near you
Infographic showing various Loyalty Strategy job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 91% Full Time, 5% Part Time, and 3% Contract. Highlights an 81% Physical, 6% Hybrid, and 13% Remote job distribution, with an average salary of $124,659 per year, or $59.9 per hour.

Manager, Loyalty Strategy & Customer Growth

Regal

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

What is the job?
At Regal, we're passionate about creating exceptional experiences for moviegoers, and our loyalty and subscription programs play a critical role in building lasting customer relationships. As Manager, Loyalty Strategy & Customer Growth, you will lead the development and execution of strategies that drive customer acquisition, engagement, retention, and lifetime value across our membership programs. Leveraging data, customer insights, and market trends, you will identify opportunities to grow our member base and enhance the overall loyalty experience.
Working cross-functionally with teams across Marketing, CRM, Digital, Analytics, Operations, Technology, and Finance, you will help shape the future of Regal's loyalty programs. From optimizing customer journeys and rewards strategies to developing strategic partnerships and business cases, you will play a key role in delivering customer-centric initiatives that strengthen loyalty, increase visitation frequency, and support long-term business growth.
What will you be doing?
  • You will develop and execute strategies that drive loyalty membership growth, subscription enrollment, customer engagement, retention, and lifetime value.
  • You will partner with Analytics to analyze customer behavior, optimize marketing campaign performance, and loyalty metrics to identify insights and opportunities that inform business decisions.
  • You will partner with CRM and Digital Marketing teams to create personalized customer journeys, lifecycle campaigns, and testing strategies that improve performance.
  • You will enhance Regal's rewards and membership experience by evaluating benefits, promotions, partnerships, and customer engagement opportunities.
  • You will lead cross-functional initiatives, business cases, and strategic recommendations that support customer growth, loyalty program evolution, and operational improvements.

About you
  • You will have a bachelor's degree in Marketing, Business Administration, Communications, Analytics, Economics, or a related field.
  • You will bring 5-8 years of experience in loyalty marketing, CRM, loyalty subscription management, customer engagement, customer acquisition, lifecycle marketing, business strategy, or growth marketing.
  • You will possess strong analytical skills with the ability to translate customer data and insights into actionable business strategies and recommendations.
  • You will have experience managing cross-functional projects and building relationships with stakeholders across multiple business functions.
  • You will demonstrate excellent communication, presentation, project management, and organizational skills, with experience in loyalty programs, subscription businesses, or customer-focused marketing environments considered a plus.
  • You will be a great fit, if our values resonate with you: We Create, We Perform, We Inspire. Read more about them here - About us

About Regal
Regal Cinemas - where movie magic meets unforgettable experiences!
At Regal Cinemas, part of Regal Cineworld, each day is a celebration of everything film and entertainment. From the first popcorn crunch to the closing credits, we're all about creating moments that spark joy, laughter, and a little bit of movie magic.
With over 7,600 screens across 625 locations in 9 countries, including Cineworld, Picturehouse, Cinema City, Yes Planet, and Regal Cinemas right here in the US - we bring the joy of movies to millions.
Based out of our buzzing Theatre Support Office in Knoxville, Tennessee, we offer a variety of roles with a mix of hybrid, field-based, or remote working options, depending on the role.
What really makes Regal shine? Our people. We're passionate about supporting your growth and helping you carve out your dream career within the Regal Cineworld family. Fancy joining us on this epic film adventure? Dive into the Regal stories and see what life's like behind the scenes of the big screen!
Read more about the Regal culture here - Regal Careers
Our Benefits
  • Discretionary annual bonus
  • Free movie passes and discounted concessions at any Regal location
  • Paid vacation time and sick leave to support a healthy work-life balance
  • Eligibility to participate in our 401(k) retirement plan with company match after age 21 and one month of service
  • Summer half-day Fridays during the summer season
  • Medical and prescription coverage, with company contributions toward the cost
  • Company-paid life insurance and disability insurance at no cost to employees
  • Dental, vision, and supplemental life insurance options available for employees and their dependents
  • Additional coverage options including accident, critical illness, and hospital indemnity insurance

Inclusion & Belonging
At Regal Cineworld, we believe our strength comes from the diversity of our people. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. Our commitment to inclusion and belonging embraces all aspects of identity, including gender, ethnicity, age, disability, sexual orientation, religion, and background.
We take pride in creating an environment where differences are celebrated and everyone has equal opportunities to succeed. Our hiring process is designed to be fair and accessible, welcoming applicants from all backgrounds. If you need any accommodations during the hiring process or in the workplace to support your needs, please contact the Talent team.
If you have any questions about this role or working at Regal Cineworld Group please contact careers@regalcineworld.com. We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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