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Loss Draft Jobs (NOW HIRING)

Customer Service Representative

Nacogdoches, TX · On-site

$13.25 - $18/hr

Take inbound or make outbound calls to customers to discuss insurance loss draft claims * Update customer information based on call interaction * Provide quality service to clients through knowledge ...

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Loss Draft information

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$16

$34

$91

How much do loss draft jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for loss draft in the United States is $34.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $33.41 per hour, depending on experience, location, and employer.

What are some common challenges faced by Loss Draft specialists when coordinating between homeowners, insurance companies, and mortgage servicers?

Loss Draft specialists often face the challenge of balancing timely communication between homeowners, insurance companies, and mortgage servicers. Delays can occur when necessary documents or inspections are missing or incomplete, which can slow down the release of insurance funds for property repairs. Staying organized, proactively following up on outstanding items, and maintaining clear documentation are crucial to overcoming these challenges and ensuring customer satisfaction. Additionally, Loss Draft specialists must be adept at explaining complex procedures to customers who may be under stress due to property damage.

What is the 3 month rule for jobs?

The 3 month rule for loss draft jobs typically refers to a policy where claims or payments related to a loss are reviewed or settled within three months. In some insurance or financial roles, it may also relate to the time frame for processing or resolving certain claims or disputes. Understanding specific company policies and industry standards is important for loss draft professionals.

What is the difference between Loss Draft vs Insurance Adjuster?

AspectLoss DraftInsurance Adjuster
Primary RoleProcessing and managing loss draft payments to settle claimsInvestigating, evaluating, and settling insurance claims
CredentialsMay require licensing or certification depending on stateOften requires licensing, certifications like AIC or CPCU
Work EnvironmentInsurance companies, claims offices, or independent agenciesInsurance companies, public adjusting firms, or independent consulting
Industry UsageCommonly used in claims processing and settlementUsed in claim investigation and assessment

While both Loss Draft specialists and Insurance Adjusters work within the insurance industry, Loss Draft focuses on processing payments to settle claims, whereas Insurance Adjusters investigate and evaluate claims to determine coverage and liability. Understanding these differences helps in choosing the right career path or job role within insurance claims management.

What job makes $10,000 a month without a degree?

A loss draft specialist in the insurance industry can earn around $10,000 a month through handling claims and negotiating settlements, often requiring strong negotiation skills and industry knowledge rather than a degree. High-performing professionals in this role may also work independently or for firms, with income depending on experience and success rate.

What is a loss draft specialist job description?

A loss draft specialist is responsible for reviewing and processing insurance claim drafts related to property or casualty losses. They verify claim details, ensure proper documentation, and facilitate the recovery process, often using industry software and adhering to company policies. Strong attention to detail and knowledge of insurance procedures are essential for this role.

What are the key skills and qualifications needed to thrive as a Loss Draft Specialist, and why are they important?

To excel as a Loss Draft Specialist, you need a thorough understanding of mortgage servicing, insurance claims processes, and relevant financial regulations, often backed by experience in banking or real estate. Familiarity with loan servicing software, claims management systems, and document verification tools is typically required. Exceptional attention to detail, problem-solving abilities, and effective communication with customers and internal teams are vital soft skills. These competencies are essential for accurately processing insurance claim funds, ensuring compliance, and providing timely service to clients.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain executive positions. These roles typically require advanced education, certifications, and significant experience, often working in high-stakes environments or on a contract basis. Freelance consultants and project managers in certain industries may also earn this level of daily income depending on their expertise and client base.

What is a Loss Draft specialist?

A Loss Draft specialist is a professional who manages insurance claim payments, known as 'loss drafts,' typically related to property damage. They coordinate between insurance companies, mortgage lenders, and homeowners to ensure that claim funds are properly disbursed for repairs. Loss Draft specialists review documentation, monitor repairs, and facilitate the payment process to ensure compliance with lender and insurance requirements. Their work helps protect the interests of all parties and ensures that repairs are completed satisfactorily.
More about Loss Draft jobs
What are the most commonly searched types of Loss Draft jobs? The most popular types of Loss Draft jobs are:
What states have the most Loss Draft jobs? States with the most job openings for Loss Draft jobs include:
Infographic showing various Loss Draft job openings in the United States as of June 2026, with employment types broken down into 2% Internship, 79% Full Time, and 19% Part Time. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $71,730 per year, or $34.5 per hour.
Loss Drafts Customer Service Representative

Loss Drafts Customer Service Representative

SWBC

San Antonio, TX

$14.50 - $19.75/hr

Other

Medical, Retirement

Posted 27 days ago


SWBC rating

6.5

Company rating: 6.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

SWBC is seeking a talented individual to perform functions of customer service associated with answering and resolving phone inquiries from borrowers, contractors, insurance companies, and third parties regarding the processing of loss drafts.
Why you'll love this role:
In this role, you will have direct impact in a niche market, helping borrowers recover from a disaster or damaging event in their home. Your ability to manage multiple stakeholders to coordinate the end result of a repaired home will create a happy customer, happy client and the satisfaction of knowing that you made a difference.
Essential duties include the following:

  • Resolves inbound service calls regarding routine questions, inquiries, and/or problems associated with processing of loss drafts made by borrowers, contractors, and insurance companies and third parties in a timely and courteous manner by researching and verifying information and distribution status.
  • Tags (record) the call.
  • Inputs information regarding conversation accurately into the Loss Draft Tracking system as required to document call activity.
  • Sets-up processing tasks such as property inspections, disbursement requests, and other activities pertinent to the loss draft process.
  • Applies de-escalation skills when callers are upset and appropriately refers unresolved calls to the appropriate team members to ensure customer satisfaction.
  • Performs other duties as required.
Serious candidates will possess the minimum qualifications:
  • High School diploma or GED equivalency required.
  • Minimum of three (3) years of high-level data entry, in-bound, out-bound, or other related call center, telemarketing or related experience. Mortgage insurance experience preferred.
  • Basic understanding of insurance claims processing.
  • Ability to quickly understand information and situations and provide appropriate response.
  • Strong ability to actively listen and communicate solutions.
  • Excellent phone etiquette and professionalism.
  • Strong verbal and written communication and customer relationship skills.
  • Demonstrated ability to follow instruction.
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
  • Working knowledge of Microsoft Suites such as Excel, and Word and data entry systems such as AS400.
  • Ability to perform in a fast-paced and high pressure phone queue environment.
  • Familiarity with most general office machines.
  • Willingness to attend an initial on-the-job training session.
  • Ability to work flexible schedules Monday - Friday and overtime, including Saturdays as required.
  • Able to follow directions and apply established procedures.
  • Able to sit for long periods of time while answering incoming calls, entering data, or performing other sedentary duties.
  • Able to lift, carry, push, or pull 10 - 20 lbs. of files, reports, or other documents/manuals.
SWBC offers*:
  • Competitive overall compensation package
  • Work/Life balance
  • Employee engagement activities and recognition awards
  • Years of Service awards
  • Career enhancement and growth opportunities
  • Leadership Academy and Mentor Program
  • Continuing education and career certifications
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans
  • Lucrative Wellness Program

*Based upon employee eligibility
Additional Information:
SWBC is a Substance-Free Workplace and requires pre-employment drug testing.
Please note, SWBC does not hire tobacco users as allowed by law.
To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.

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