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Loss Draft Associate Jobs (NOW HIRING)

Loss Admin Associate

West Seneca, NY ยท Hybrid

$17 - $21/hr

... and loss drafts and providing courteous professional service to all callers. The Loss ... Associate degree is preferred. * Strong data entry and computer skills, including Microsoft Office ...

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Loss Draft Associate information

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$10

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$33

How much do loss draft associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for loss draft associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What is a loss draft associate?

Loss Draft Associates are professionals who work in the mortgage or insurance industry, handling the disbursement of insurance claim funds (loss drafts) for properties that have suffered damage. They act as a liaison between homeowners, insurance companies, and mortgage servicers to ensure that funds are released appropriately for property repairs. Their responsibilities typically include reviewing documentation, coordinating inspections, and monitoring repairs to protect the interests of both the homeowner and the mortgage lender.

What are the key skills and qualifications needed to thrive as a loss draft associate, and why are they important?

To thrive as a Loss Draft Associate, you need strong attention to detail, organizational skills, and knowledge of mortgage and insurance processes, often supported by a high school diploma or equivalent. Familiarity with loan servicing platforms, document management systems, and proficiency in Microsoft Office Suite are typically required. Excellent customer service, problem-solving abilities, and effective communication skills help you manage inquiries and coordinate with clients and internal teams. These skills are crucial for ensuring timely and accurate processing of loss draft claims, which supports client satisfaction and regulatory compliance.

What is the difference between Loss Draft Associate vs Claims Processor?

Loss Draft AssociateClaims Processor
Reviews and manages loss draft requests, verifies documentation, and communicates with clients and adjusters.Processes insurance claims, reviews claim details, and ensures proper documentation for claim approval.

Both roles often require insurance knowledge, customer service skills, and familiarity with claims systems. Loss Draft Associates focus specifically on managing loss draft payments and related documentation, while Claims Processors handle the broader claims lifecycle. They work in similar environments within insurance companies or adjuster firms, often with overlapping responsibilities. The main difference lies in their specific focus areas within the claims process.

What are some common challenges faced by loss draft associates, and how can they effectively manage them?

Loss Draft Associates often face challenges such as managing high volumes of claims, coordinating with multiple stakeholders, and ensuring timely processing of insurance disbursements. To effectively manage these challenges, strong organizational skills, attention to detail, and clear communication with policyholders, adjusters, and contractors are essential. Proactively tracking claim statuses and promptly addressing discrepancies can help maintain workflow efficiency and customer satisfaction.
What cities are hiring for Loss Draft Associate jobs? Cities with the most Loss Draft Associate job openings:
What states have the most Loss Draft Associate jobs? States with the most job openings for Loss Draft Associate jobs include:

Loss Admin Associate

Steamboat Group

West Seneca, NY โ€ข Hybrid

$17 - $21/hr

Full-time

Retirement, PTO

Re-posted 5 days ago


Job description

This is a hybrid position in West Seneca, NY

Job Summary

The Loss Administration Assistant is responsible for inbound calls related to claims and loss drafts and providing courteous professional service to all callers. The Loss Administrations specialist will assist in monitoring the claim and repair process for losses suffered by borrowers and accurately document activity pertaining to the claim.

Duties and Responsibilities

  • Answer the phones in a timely manner, collect claim information, and enter the appropriate information and attachments into company systems.
  • Provide information to callers regarding the expectations and next steps after their claim or loss draft has been submitted.
  • Obtain claim data/information needed to help process claims, including contacting the insured or other involved persons to obtain missing information.
  • Demonstrate patience, empathy and professionalism when interacting with borrowers and third-party vendors.
  • Accurately complete insurance claim forms; review related documents to ensure they are complete and accurate.
  • Collect and evaluate required documentation in order to monitor repairs of damaged homes and/or property and maintain contact with the borrower throughout the repairs to ensure funds are disbursed and inspections are ordered in a timely manner.
  • Order property inspections to ensure repairs are being completed correctly and timely.
  • Accurately document all activity throughout the process in servicing database.
  • Navigate systems tools and screens efficiently and effectively (e.g., keyboard skills, macros, shortcuts) and use appropriate systems/platforms/applications to enter and update provider and contract information.
  • Other related projects as assigned.

Qualifications

  • High school diploma or GED required and one year of related experience. Associate degree is preferred.
  • Strong data entry and computer skills, including Microsoft Office products (Outlook, Excel, Word).
  • Basic math and accounting skills.
  • General knowledge of overall mortgage lending processes and documents required by conventional and government mortgage loans, terminology, and applicable compliance and regulatory requirements related to insurance.
  • General knowledge of the types of hazard insurance.
  • Prior claims or loss draft experience preferred, but not required

Why Choose Us?

  • Competitive Compensation: Base salary commensurate with experience.

  • Paid Time Off: 17 PTO days annually, 9 company holidays, and 2 floating holidays.

  • Work-Life Balance: Enjoy a casual dress code and a flexible work environment.

  • Career Development: Access to professional growth opportunities and tuition assistance.

  • Retirement Savings: Company 401(k) match to support your financial future.

If you are a detail-oriented accounting professional who thrives in a fast-paced environment, we encourage you to apply. Please send your cover letter and resume to our Human Resources department.

Equal Opportunity Employer – We encourage qualified veterans and minorities to apply.


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