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Loss Draft Jobs in Texas (NOW HIRING)

Customer Service Representative

Nacogdoches, TX · On-site +1

$11.50 - $15.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Take inbound or make outbound calls to customers to discuss insurance loss draft claims * Update customer information based on call interaction * Provide quality service to clients through knowledge ...

Customer Service Representative

Nacogdoches, TX · On-site

$13.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Take inbound or make outbound calls to customers to discuss insurance loss draft claims * Update customer information based on call interaction * Provide quality service to clients through knowledge ...

Insurance Claims Specialist

Dallas, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with Claims, Loss Draft, Risk Management, Loan Servicing, Quality Assurance, and Compliance teams. * Communicate claim review findings and recommendations to management. * Support process ...

Insurance Claims Specialist

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with Claims, Loss Draft, Risk Management, Loan Servicing, Quality Assurance, and Compliance teams. * Communicate claim review findings and recommendations to management. * Support process ...

Corporate Escrow Analyst

Addison, TX · On-site

$28.30 - $42.44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... loss draft checks) Collaboration: • Participates in the formulation of procedures, policies, and methods to ensure compliance with Glacier Bancorp, legal, investor, regulatory, and/or business ...

Personal Injury Paralegal

Houston, TX

$80K - $120K/yr

  • Life

  • Retirement

Gather and organize medical records, billing records, wage loss documentation, and other damages evidence * Draft correspondence, pleadings, discovery responses, demand packages, and settlement ...

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Showing results 1-20

Loss Draft information

What are some common challenges faced by loss draft specialists when coordinating between homeowners, insurance companies, and mortgage servicers?

Loss Draft specialists often face the challenge of balancing timely communication between homeowners, insurance companies, and mortgage servicers. Delays can occur when necessary documents or inspections are missing or incomplete, which can slow down the release of insurance funds for property repairs. Staying organized, proactively following up on outstanding items, and maintaining clear documentation are crucial to overcoming these challenges and ensuring customer satisfaction. Additionally, Loss Draft specialists must be adept at explaining complex procedures to customers who may be under stress due to property damage.

What is the difference between Loss Draft vs Insurance Adjuster?

AspectLoss DraftInsurance Adjuster
Primary RoleProcessing and managing loss draft payments to settle claimsInvestigating, evaluating, and settling insurance claims
CredentialsMay require licensing or certification depending on stateOften requires licensing, certifications like AIC or CPCU
Work EnvironmentInsurance companies, claims offices, or independent agenciesInsurance companies, public adjusting firms, or independent consulting
Industry UsageCommonly used in claims processing and settlementUsed in claim investigation and assessment

While both Loss Draft specialists and Insurance Adjusters work within the insurance industry, Loss Draft focuses on processing payments to settle claims, whereas Insurance Adjusters investigate and evaluate claims to determine coverage and liability. Understanding these differences helps in choosing the right career path or job role within insurance claims management.

What are the key skills and qualifications needed to thrive as a loss draft specialist?

To excel as a Loss Draft Specialist, you need a thorough understanding of mortgage servicing, insurance claims processes, and relevant financial regulations, often backed by experience in banking or real estate. Familiarity with loan servicing software, claims management systems, and document verification tools is typically required. Exceptional attention to detail, problem-solving abilities, and effective communication with customers and internal teams are vital soft skills. These competencies are essential for accurately processing insurance claim funds, ensuring compliance, and providing timely service to clients.

What is a loss draft specialist?

A Loss Draft specialist is a professional who manages insurance claim payments, known as 'loss drafts,' typically related to property damage. They coordinate between insurance companies, mortgage lenders, and homeowners to ensure that claim funds are properly disbursed for repairs. Loss Draft specialists review documentation, monitor repairs, and facilitate the payment process to ensure compliance with lender and insurance requirements. Their work helps protect the interests of all parties and ensures that repairs are completed satisfactorily.

What job categories do people searching Loss Draft jobs in Texas look for?

The top searched job categories for Loss Draft jobs in Texas are:

Infographic showing various Loss Draft job openings in Texas as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Representative

Etech Global Services

Nacogdoches, TX • On-site, Remote

$11.50 - $15.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

What We Offer:
  • Personalized Coaching and Specialized Training and Development Sessions
  • Competitive Pay
  • Tuition & Day Care Reimbursement
  • Community Involvement Opportunities
  • Paid Time Off
  • Rewards & Recognition for Stellar Performance
  • Opportunities for Advancement (Over 90% of our promotions are internal)
  • Medical, dental, vision & life insurance.
  • Company match for 401K

What You'll Be Doing:
  • Take inbound or make outbound calls to customers to discuss insurance loss draft claims
  • Update customer information based on call interaction
  • Provide quality service to clients through knowledge of products and services
  • Handle all escalations with diplomacy, tact and respect.
  • Track and monitor status of claims to assist in performing time-sensitive account maintenance before and after account processing cycles
  • Follow up with customers to ensure satisfaction, respond to queries and solve or refer problems
  • Perform loan checks and review loan history

Qualifications
  • Proficient in English with strong communication skills
  • Experience in customer support and client services
  • Excellent phone etiquette and data entry abilities
  • Familiarity with Microsoft Office and general computer skills
  • Previous experience in a call center environment is a plus
  • High school or equivalent (Required)